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Centara Karon Resort Phuket

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#17 of 131 Hotels in Karon
Certificate of Excellence
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1 room 2 adults 0 children
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Centara Karon Resort Phuket
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3,546 Reviews from our TripAdvisor Community

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There are newer reviews for Centara Karon Resort Phuket
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Showing 3,144: English reviews
Reviewed 15 July 2015

We recently stayed for ten nights in Centara Karon Resort Phuket. We enjoyed the stay immensely. The rooms were comfortable and clean (except for the bottom of the white curtain which was quite greyish around the hem). The reception staff were very friendly and helpful. We enjoyed the three beautiful pools - two of which had pool bars where we...

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Helpful?
1Thank Carol H
Management77, Manager at Centara Karon Resort Phuket, responded to this review

Dear Carol H, Thank you very much for taking the time to write us a review. I'm very happy to hear you enjoyed your stay with us, and found the rooms comfortable & clean, in regards to the curtains we do indeed wash them regularly but I shall certainly look into this. Its great to see you liked the Reception...

Durban, South Africa
Reviewed 14 July 2015

Wow! My mum and I stayed at the Centara Karon Resort for 10 nights and we still cannot stop speaking about it! We are from South Africa and it was our first time to Phuket, We are in awe of the friendly staff, wonderful rooms and attractions on the resort as well as the amazing restaurants! Thank you to all...

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1Thank Nikitab89
Management77, Manager at Centara Karon Resort Phuket, responded to this review

Dear Nikita89, Thank you very much for your review, I'm most delighted that we WOWed your mother and you. Very happy you enjoyed the friendly staff, the room and the activities around our resort, I will ensure to pass on your kind review to the team, I know they will be delighted to see your kind comments. We look very...

Melbourne, Australia
Reviewed 14 July 2015

This is the second time to this resort. The last visit was 3.5 years ago (without the kids). My wife and I have always wanted to bring the family back (which we did). We were not put in the room requested on the first night the last time, so it was no surprise this time. After talking to many other...

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4Thank PHobbsy2015
Management77, Manager at Centara Karon Resort Phuket, responded to this review

Dear PHobbsy2015, Thank you very much for staying with us for the second and bringing the family this time around. In regards to your room allocation, I'm very sorry we where not able to offer you the requested room this time around, unfortunately we are often not able to give requested rooms due to the many requests and very high...

Jakarta, Indonesia
Reviewed 14 July 2015 via mobile

When we arrived and escorted to our room, i knew the AC isn't working, but i waited 30mnts before reporting it. I reported the problem around 3.45pm and they say they will send somebody to check on it. We were in the room around 25mnts before we went to lobby to wait for our Fantasea pick up. However, when we...

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Helpful?
2Thank Jessica S
Management77, Manager at Centara Karon Resort Phuket, responded to this review

Dear Jessica S, Thank you very much for staying with us, I'm sorry you did not feel we lived up to your expectations and the good product and service we pride ourselves on being known for. In regards to your AC the engineering did go to your room and believed they had rectified it, once you informed the Front Desk...

Australia
Reviewed 13 July 2015 via mobile

Excellent family resort. We stayed with 2 kids aged under 7. The facilities are fantastic especially the kids entertainment program. There are discos for the kids almost nightly, talent shows, clown shows, bingo, splash pool parties and list goes on. The entertainers make it such an enjoyable experience and are brilliant with the kids!! The safari club for kids is...

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5Thank KMC_Australia
Management77, Manager at Centara Karon Resort Phuket, responded to this review

Dear KMC_Australia Thank you very much for your positive and detailed review, it am very happy to see you mentioning our entertainment from both our Carpe Diem and Kids Club team, and very proud to say the least, you find us better than other hotels, we certainly take the entertainment very seriously, hence the extensive program for both children and...

overseas
Reviewed 12 July 2015

Returned to this for the second time. 3 years ago they had happy hours at family pool. Kids friendly staff with lots of smiles. Even security guard was friendly telling me on the last day "where are you going sir? oh! I miss you!" Only one or two staff was not sure of what they were doing but English is...

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1Thank averageperson2015
Management77, Manager at Centara Karon Resort Phuket, responded to this review

Dear averageperson2015, Thank you very much for your review. I'm very pleased you chose to come back and stay with us and enjoyed your stay and the staff, especially our security who does take great pride in welcoming and greeting our guests on a daily basis. I do sincerely hope our staff was able to assist with any minor issues,...

Sydney, Australia
Reviewed 12 July 2015

We love this place. Great service, awesome breakfast. Kids love the pools. Close to markets, shops, beach and restaurants. This time we were upgraded to the Tropicale rooms. Recommend, excellent value.

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2Thank Fay H
Management77, Manager at Centara Karon Resort Phuket, responded to this review

Dear FayH, Thank you for your review, and thank you very much for returning to us for the 4th time, I'm very pleased to hear you enjoy our hotel and the service so much and keep coming back, I do hope we get to see you in the near future again, and please do let me know if there is...

Karon, Thailand
Reviewed 12 July 2015 via mobile

My friend and I stayed here for 8 days and the whole experience has been wonderful! The staff are truly helpful and so friendly! The room we got was plenty nice enough for us (twin room) breakfast was delicious! Very comfortable and relaxing stay! Would definitely stay here again! Taxis and tuk-Tuks only a quick walk up the road. Also,...

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1Thank hayleylynette
Management77, Manager at Centara Karon Resort Phuket, responded to this review

Dear Hayleylynette, Thank you very much for your kind review. I'm most pleased you and your friend enjoyed your stay with us. I'm especially most pleased you find our staff helpful and friendly, they try very hard and its very nice to hear their work is noticed and appreciated. I'm also very pleased to hear you enjoyed your room and...

Adelaide, Australia
Reviewed 12 July 2015

We holidayed as 2 families, with each couple in their own double room, and three teenage girls in a cabana room. Rooms basic, but clean. The girls loved their private spa, and the cabana was a good size with a nice big bathroom. The breakfast buffet had a wide selection and well stocked and replaced. Some individual imported yoghurt tubs...

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4Thank Cathy W
Management77, Manager at Centara Karon Resort Phuket, responded to this review

Dear Cathy W Thank you very much for your review. I'm happy you got to enjoy different kinds of our rooms and especially happy your girls enjoyed the Cabana with private Jacuzzi and large bathroom. Its certainly great to hear you enjoyed the breakfast, it is very popular so great to hear the team does manage to replace the large...

Sunny Cape Town
Reviewed 11 July 2015 via mobile

Stayed here 7 nights. On arrival we requested a room change, staff were very accommodating and promptly arranged this. All staff were friendly at all times. A particular mention to Beau and her manager who promptly assisted with a credit card issue, thanks so much. Had dinner at Lotus restaurant on the resort the first night as we had a...

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2Thank TrekkerSunnyCapeTown
Management77, Manager at Centara Karon Resort Phuket, responded to this review

Dear TrekkerSunnyCap, Thank you very much for your review. I'm most pleased to hear that our team was efficient in helping your out with a room change and credit card issue, issues can occur but is always good to hear the staff do their out most best to assist to solve these issues should they occur. Good to hear you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Lotus Restaurant
Lotus Restaurant
Cuisines: Asian, Barbecue, Thai
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Centara Karon Resort Phuket

Address: 502/3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
Region: Thailand > Phuket > Karon
Price Range: $62 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Karon Resort Phuket 4*
Number of rooms: 335
Reservation Options:
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Also Known As:
Centara Karon Resort Phuket Hotel Karon
Centara Karon Hotel Phuket
Centara Hotel Karon
Hotel Style:
#5 Business Hotel in Karon
#7 Top resorts Hotel in Karon
#9 On the Beach Hotel in Karon
#10 Spa Hotel in Karon
#15 Family Hotel in Karon
#16 Luxury Hotel in Karon
#18 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Centara Karon Resort Phuket staff and other travellers.
286 questions
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London, United Kingdom

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Questions? Get answers from Centara Karon Resort Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1001 cabana room”
  • cabana room
 of 5 bubbles kev&wendy, 23 Feb 2017 | Read review
“Lagoon room pool, right near kids pool.”
 of 5 bubbles AlisonW167, 17 Feb 2017 | Read review
“Do not book a superior room”
 of 5 bubbles stewcasabland, 15 Feb 2017 | Read review
“We had corner room with views of town & Beach”
 of 5 bubbles crunchie3, 14 Feb 2017 | Read review
“Make sure the resort delivers as promised.”
 of 5 bubbles Daverb2003, 3 Feb 2017 | Read review
5 of 5