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Secret Cliff Resort

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Traveller (670)
Room & Suite (235)
Dining (54)
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Overview
  • Excellent24%
  • Very good36%
  • Average16%
  • Poor9%
  • Terrible15%
Travellers talk about
“karon beach”(61 reviews)
“tuk tuk”(37 reviews)
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Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (704)
There are newer reviews for Secret Cliff Resort
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460 results
Traveller rating
111
145
85
41
78
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111
145
85
41
78
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All reviewskaron beachtuk tukandaman searent a scootersmall thingsshuttle businfinity poolbuffet breakfastphi phiphuketvillaslippersbuggy
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21 - 25 of 460 reviews
Reviewed 30 January 2018 via mobile

You have been in Secret Cliff hotel and we just love that place. The view from our room and from the restaurant is fantastic. The morning breakfast buffet was very good, the staff was very friendly. The food in the restaurant is very good and...More

Thank Vera Lucia R
Reviewed 27 January 2018

This place is paradise. We are in the resort section in a deluxe sea view room. The grounds are well kept and the whole place is like staying in a tropical paradise. The view from the restaurant/breakfast area is amazing. This is not a polished...More

Thank Jacksor
Reviewed 19 January 2018

This hotel would be lovely for a couple that want to do nothing but relax. The hotel is split into 2, one half is at the bottom of a hill, which is where the restaurant is located, the other half is across the road ontop...More

1  Thank Jess J
Response from Kannika_Dangpeng, Front Office Manager at Secret Cliff ResortResponded 23 January 2018

Dear Jess J Thank you for your positive review shared. Happy to read you enjoyed the stay here. We do hope to welcome you in your next visit. Best regards, Management Team

Reviewed 10 January 2018 via mobile

Don't be fooled by the website photos this hotel is terrible. The rooms are dirty and inadequately equipped. The first room we stayed in was over a busy main road and at the top of a hill. The wait for the free hotel transport could...More

1  Thank maxine s
Response from Kannika_Dangpeng, Front Office Manager at Secret Cliff ResortResponded 23 January 2018

Dear maxine s, Thank you for your shared comment, we will take all these to look after and improve our service and facilities to be better. We apologize for any inconvenience may caused. Best regards, Management Team

Reviewed 7 January 2018 via mobile

On arrival there is no smile or nice welcome just have to sign paper work stating that any other persons visiting will be charged for and to pay a deposit. We booked 4 rooms for 2 weeks for a family holiday and then we're scattered...More

1  Thank Kaely123
Response from Kannika_Dangpeng, Front Office Manager at Secret Cliff ResortResponded 8 January 2018

Dear Kaely123, Thank you for your comment, we are so sorry for any inconvenience may caused. We will take your comment to improve our service. Once again thank you for your patience and do hope you will have a good time on your next return...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$24 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Spa Hotel in Karon
#66 Luxury Hotel in Karon
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$24 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Spa Hotel in Karon
#66 Luxury Hotel in Karon
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (670)
Room & Suite (235)
Dining (54)
Pool & Beach (52)
Amenities (12)
Family and Play Areas (1)
Questions & Answers
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vicky k
30 January 2018|
Answer
Response from Jacksor | Reviewed this property |
Yes there are kettles in the room and 2 bottles of water supplied daily. We went to the supermarket to buy coffee (although there are some sachets replaced daily)
1
Vote
OLIVEA A
20 December 2017|
AnswerShow all 3 answers
Response from Tania V | Reviewed this property |
We arranged this with our booking, but at the reception they are happy to help you. Just one or two days in advance, and they'll arrange that for you.
1
Vote
Lellaskyriver
25 October 2017|
Answer
Response from WAR13 | Reviewed this property |
Hi, If your booking is at Secret Cliff Resort (not Secret Cliff Village) and their room is not full, you can ask them to have ocean view room. The staffs are very friendly and willing to help.
0
Votes
Room Tips
"Seaview Room is Spacious."
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"Rent a motorbike to get to town."
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"We had to sign for a ‘free upgrade ‘ turns out room was underneath the restaurant with every chair scraping..."
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"Rooms have tropical and sea views"
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