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The Westin Siray Bay Resort & Spa Phuket

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1,754 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Siray Bay Resort & Spa Phuket
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Showing 1,420: English reviews
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 1 April 2014

Pros: + great service + awesome view from the pools + went to the main pool & Prego's pool - my daughter & I enjoyed it! Cons: - we've been offered/upgraded to a 3 bedroom-villa with an affordable price but the private pool was filled with the dried leaves. we stayed for 3 nights but we didnt see anyone clean-up...

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1Thank tO0tsie
Irvine, California
Reviewed 1 April 2014

This is a long overdue review, but I hope this helps the next person. My wife and I were on our honeymoon and was extremely excited about this place when we read the reviews and saw all the beautiful pictures on tripadvisor and the hotel's website. Service was good and our room was great!!! The only thing my wife did...

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7Thank Rey T
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Rey T, Thank you for taking the time to provide us with your review. We very much appreciate your feedback as it continually allows us to review and improve our service and facilities. It was unfortunate to learn of the disappointment you experienced, more specially the issue with Starpoints you mentioned. I hope to have an opportunity to assist...

Belfast, United Kingdom
Reviewed 1 April 2014

The hotel grounds and Architecture are breath-taking. Its a really lovely place to escape from it all and relax. Staff are excellent and rooms are decent with all the comforts. What I liked most was the fact that the environment was considered with the overall design and workings of the resort. The only downside in my opinion is that there...

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Thank Tee_Oye
Washington, DC
Reviewed 31 March 2014

Firstly, I should note that the property is beautiful. The hotel is a collection of small buildings constructed on the side of a mountain. The views are all wonderful. The rooms are still in good condition, the fitness center is good, and the restaurants are also nicely designed. The breakfast buffet was very good. The day manager came out to...

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Thank tippster
Los Angeles, California
Reviewed 30 March 2014 via mobile

The service and staff at this hotel were friendly and caring, and the concierge at check in was also amazing. My review does not stem from the staff but the physical resort. There is rust, and overall aging of the resort. The resort just looks overall run down. We were there with the GM well aware that we had the...

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Thank ShemanepalakNadirah
Cape Town Central, South Africa
Reviewed 29 March 2014

Impeccable and friendly Thai service on arrival. Luxurious and elegant suite with great views. Attention to detail to the Westin brand tradition. Delicious spread for breakfast. Great stop before heading to Phi Phi and surrounds because of proximity to pier.

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1Thank TheDomingos
Tel Aviv, Israel
Reviewed 28 March 2014 via mobile

Very comfortable hotel and location, close to the pier from where you take the boat to Phi Phi Island. Luxury from A to Z! Very rich breakfast, many nationalities guests, expensive but you get what you pay for. The stuff is awesome! If you're there on the weekend don't miss the night market on Saturday & Sunday in the town...

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1Thank Ofer S
Denver, Colorado
Reviewed 26 March 2014

The best, modern hotel of ALL of our Thailand hotels! This hotel is luxurious and has an amazing view. They have a great free breakfast. Tons of delicious food. Arrived to the Westin at 3am and the staff were as friendly and helpful as can be. The Westin set the bar high, for all our other hotels on our trip...

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Thank Melissa L
Chichester, United Kingdom
Reviewed 21 March 2014

For check -in you have to stand at the desk, most places sit you down and bring you a drink. The room was a good size but far from being clean. You had to wait a long time for the hot water to come through in the shower and it was not working properly. There is no bar to go...

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1Thank bonnie024
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear bonnie024, Thank you for choosing The Westin Siray Bay Resort & Spa Phuket for your holidays. I am sorry to hear that you were not entirely satisfied with your stay. We have taken all of our guests’ feedback on board and are in process of transforming our lobby lounge and venues including new menus and providing an inspiring ambiance...

Boulder, Colorado
Reviewed 19 March 2014

Grounds are well kept; the rooms are very spacious, most with a great view of the bay. Modern and the entire property was designed engineered into the landscape with respect and care. Restaurants served different cuisines, Thai, Italian, American style and more. The breakfast buffet was something not to be missed!!! The staff was helpful and extremely nice. A unique...

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Thank S M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Siray Bay Resort & Spa Phuket

Address: 21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
Region: Thailand > Phuket > Phuket Town
Price Range: $148 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Siray Bay Resort & Spa Phuket 5*
Number of rooms: 257
Reservation Options:
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Also Known As:
The Westin Siray Bay Resort And Spa Phuket
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Phuket Town
Hotel Style:
#2 Luxury Hotel in Phuket Town
#2 Spa Hotel in Phuket Town
#3 Romantic Hotel in Phuket Town
#3 Family Hotel in Phuket Town
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Siray Bay Resort & Spa Phuket staff and other travellers.
32 questions
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Questions? Get answers from The Westin Siray Bay Resort & Spa Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a jacuzzi looking out to lagoon view.”
 of 5 bubbles , 15 Nov 2016 | Read review
“If you can afford it 1 bedroom sala pool villa. But any other rooms are also very nice.”
 of 5 bubbles TheUnicorn, 12 Nov 2016 | Read review
“I have always stayed on the left side of the hotel while facing the sea, the rooms always had a great view.”
 of 5 bubbles Catia_vanessa, 9 Nov 2016 | Read review
“The rooms with private pool and up on the hill will give you a better ocean view.”
  • ocean and bay view
  • spacious room
  • spacious room
  • spacious room
 of 5 bubbles , 8 Nov 2016 | Read review
“Rooms nearer to the Horizon pool are nearer to the kids club, kids pool and the gym. The other wings are nearer to prego.”
 of 5 bubbles Lihui1986, 2 Nov 2016 | Read review
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