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04/03/2018 05/03/2018
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    Royal Phuket City Hotel

    154 Phang Nga Road, Phuket Town, Phuket 83000, Thailand
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    04/03/2018 05/03/2018
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    Savings alert: 50% below average rate

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    US$116
    US$58
    SAVE US$58
    US$109
    US$109
    Traveller (112)
    Room & Suite (58)
    Dining (36)
    Overview
    • Excellent12%
    • Very good44%
    • Average25%
    • Poor10%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Mar5 Mar
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (242)
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    1 - 5 of 163 reviews

    Reviewed 3 days ago via mobile

    Having seen on the board outside that they did a British Sunday Roast dinner, and going by the lovely photograph of the dinner on the menu card on the table, we were really looking forward to our meal. However, we were sorely disappointed by it....More

    Thank nicksibubs
    Reviewed 1 week ago via mobile

    waited 20 minutes for a coffee, a water and a so called healthy sandwich. the sandwich was made with old hard tasteless bread, salmon, tomatoes and salad - far too expensive. staff was annoyed that I wanted to sit outside - there are better coffeeshops...More

    Thank CarolineBoysen
    Response from royalphuket c, General Manager at Royal Phuket City HotelResponded 4 days ago

    Dear Coroline Boysen, Please accept my sincere apology on behalf of our Royal Phuket City Hotel. I am very sorry to learn that your experience with our 154 Cafe which should have handled the situation differently and transferred your case to someone with more authority....More

    Reviewed 1 week ago via mobile

    The general manager Rome is very informative about the places to go nearby. He helps with patience and manner which is satisfactory. The hotel room is clean and comfortable despite the shower is quite hot to bear.More

    Thank Wing Tung L
    Response from royalphuket c, General Manager at Royal Phuket City HotelResponded 4 days ago

    Dear wing Tung, Thank you for letting us know about your recent experience with Royal Phuket City Hotel. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns. Our goal is to provide a consistently reliable...More

    Reviewed 3 weeks ago

    We loved the hotel and the staff but unfortunately the busloads of Chinese tourists that dominated this hotel made our stay very unpleasant. They lack all sense of awareness and etiquette. To see them at the buffet breakfast devoid of any manners and decency really...More

    Thank PlaDuk7
    Response from royalphuket c, General Manager at Royal Phuket City HotelResponded 4 days ago

    Dear PlaDuk7, Your comments regarding the service you received (breakfast service) at our Royal Phuket City Hotel are very important to us. We want customers to enjoy staying at Royal Phuket City Hotel, so your report of disappointing with one of our restaurant for breakfast...More

    Reviewed 26 October 2017

    The room was surprised bigger than we were expected, hotel overall are totally cleaned and very touching by the friendly staff with their smiles and services. We also had food in our room, food was good, and good time of delivered, service was excellent. We...More

    Thank darunee14332
    Response from RPC1528, ผู้จัดการฝ่ายประชาสัมพันธ์ at Royal Phuket City HotelResponded 30 October 2017

    On behalf Royal Phuket City Hotel. We have to thanks for your review. out Hotel be change about the service and special offer to the guest. Now we have 24 hours room use and breakfast whenever wherever. we're invite you test Hotel fusion food at...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$50 - US$408 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Phuket Town
    • #12 Luxury Hotel in Phuket Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 251
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Orbitz, Ctrip TA, Expedia, Hotwire, Agoda, getaroom.com, HotelQuickly and Cancelon so you can book your Royal Phuket City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Thailand >
    • Phuket >
    • Phuket Town
    • Also Known As
    • Royal Phuket Town City Hotel ,
    • Royal Phuket City Hotel Phuket Town
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    Traveller (112)
    Room & Suite (58)
    Dining (36)
    Pool & Beach (3)
    Business Centre & Event Rooms (7)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Keeshav K
    8 January 2018|
    AnswerShow all 2 answers
    Response from royalphuket c | Property representative |
    We charge 800 Baht per person.
    1
    Vote
    Google Translation
    Room Tips
    "The hotel rooms are always clean but if travelers don't want to be surrounded by rude Chinese tourists..."
    Read review
    "Deluxe room with bath and shower and high floor like 15-19 is suggested"
    Read review
    "Deluxe or Business Room was reasonable and comfortable"
    Read review
    "Big City Hotel, ask for room on top floor in the back with views of the Bay, a junior suite or suite is worth..."
    Read review
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