We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Westin Changbaishan Resort

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
The Westin Changbaishan Resort
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

32 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 12: English reviews
Hong Kong, China
Reviewed 13 April 2016

My friends and I stayed at Westin from 22nd to 25th Dec 2015. The experience was very good, we really appreciate the staff and everything else. We were a group of 8 kids and 7 adults. This was a combination of problems, troubles and noises. First, I lost one of my suitcases after my flight. Roc Huang with excellent speaking...

 Report
Helpful?
Thank Caroline-MYChan
Austin, Texas
Reviewed 12 February 2016 via mobile

Stayed here for 4 days for a work meeting. Changbaishan is a popular skiing destination, and the Westin is part of a larger hotel complex. Being in a remote area, I found it was not like a typical Westin. Only a few English speaking staff, breakfast buffet had Western options, but clearly skewed more local, and a very American hotel...

 Report
Helpful?
Thank awt_atx
Reviewed 25 January 2016 via mobile

I will start by recognizing ChangBaiShan is in its early days for international travelers - the entire resort not just the Westin is geared up for domestic travelers - most of my problems were harder to solve because I have average mandarin - not fluent. So I will start with the good - the staff while being absolutely terrified of...

 Report
Helpful?
Thank BigAlAsia
London, United Kingdom
Reviewed 7 June 2015

The hotel is well located around the artificial ski slopes of the ChngBaiShan resort. Good service and well-appointed rooms. The hardware finishing however was a disaster. The hotel is open only since a few years, but the heating has massive issues, the sewer smelled, the stone floor is falling apart in the bathrooms and the beds had a damp feeling....

 Report
Helpful?
Thank Worldwanderer83
Eason Y, Public Relations Manager at The Westin Changbaishan Resort, responded to this review

It is always a pleasure to receive feedback when we get things right. Thank you for taking the time to post a feedback about your visit to The Westin Changbaishan Resort。We extend our sincere apologies for the imperfect experiences whilst staying in our Hotel, and appreciate the suggestions you post. Naturally we hope to welcome you again to our Hotel...

Asia
Reviewed 29 December 2014

Hotel location, is not at the ski entrance unlike Hyatt and holiday inn, you will need to take a bus to get ski access. Hotel Deco, its amazing very nicely done, they do not have a fire place they are fake looking fire places. Hotel Staff, the hotel has alot of potential however they are very under staffed they had...

 Report
Helpful?
Thank Boyde Thomas S
Eason Y, General Manager at The Westin Changbaishan Resort, responded to this review

Dear Guest, Thank you for choosing to stay with us and leave the comments to us. We will most certainly pass your comments on to the team so we can improve. The management team takes all comments seriously, sharing them with our associates so we may resolve the issues highlighted. Again, thank you for the comments, which will help us...

Seoul, South Korea
Reviewed 21 May 2014

I recently stayed here for two nights for a visit to the nearby Changbaishan Mountain to see Tienchi. It appears as if the hotel was mostly reopening after a period of being closed. It largely functions as a ski resort for the winter months, and a resort to support parties visiting Changbaishan in the summer. The timing of my trip...

 Report
Helpful?
2Thank bluejax21
Rome, Italy
Reviewed 10 January 2014

We stayed from 31st of Dec till 4th of January. New Year Party was from 17.00 to 21.00 :)) with good variety of food & good lottery gifts. The Ski facilities were very convenient & family friendly. The rent of equipments were at international standard & price! The food variety & quality could be improved- more fresh items must be...

 Report
Helpful?
Thank Theresa V
Sherry X, General Manager at The Westin Changbaishan Resort, responded to this review

It is always a pleasure to receive feedback when we get things right and also those areas which require some improvement. Thank you for taking the time to write some comments. Naturally when next you travel to Changbaishan we look forward to welcoming you back to Sheraton. Warm regards. Bruce Humphry – Hotel Manager

Shenzhen, China
Reviewed 30 December 2013

Stayed here with my wife and kids for Christmas holiday. Upgraded to a nice family suite - awesome room - lots of space, warm, we didn't even need to turn on the heating. Staff were kind & attentive without being overbearing - restaurants had great food, we tried the Korean and Buffet for Christmas Eve - spot on Xmas dinner!!...

 Report
Helpful?
Thank Chinacol A
Sherry X, General Manager at The Westin Changbaishan Resort, responded to this review

Thank you for taking some of your valuable time to provide us with some comments regarding your stay at The Westin Changbaishan Resort. It is always a pleasure to receive feedback when we get things right. We look forward to welcoming you and your family back to The Westin Changbaishan next year or earlier during the summer season; which is...

Shanghai, China
Reviewed 22 June 2013

We wished that before booking at the Westin Changbaishan, we had read the comments made here!!! We had paid for the published room rate which was very high and what we have got didn't match the level expected from a Westin property. We had called the Westin Hotel's Duty Manager to ask for private car transfers but he recommended us...

 Report
Helpful?
1Thank B N
kakaChangbaishan, Manager at The Westin Changbaishan Resort, responded to this review

Dear Guest, Thank you for staying with us and share your experience with us. I am sorry to hear of your experience .The management team takes all comments seriously, sharing them with our associates so we may resolve the issues highlighted. thank you for the comments again, which will help us in our going efforts to improve our service.I do...

Shanghai, China
Reviewed 22 June 2013

The Westin has nice rooms and a nice fit out, same as the wall-to-wall Sheraton and the Holiday Inn a few meters down the road. It is located at 2 skiing hills, a flat one for beginners and a higher one with steeper slopes for advanced. Right now 2 more hotels are being built, which does not only provide a...

 Report
Helpful?
Thank C K
kakaChangbaishan, Manager at The Westin Changbaishan Resort, responded to this review

Dear Guest, Thank you for staying with us and share your experience with us. I am sorry to hear of your experience .The management team takes all comments seriously, sharing them with our associates so we may resolve the issues highlighted. Again, thank you for the comments, which will help us in our going efforts to improve our service.I do...

47 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (34)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (6)
Viewed
Bathroom (1)
Viewed
View from Room (5)
Viewed
Dining (4)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Room/Suite (6)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Fusong County hotels
0.0 km away
Hyatt Regency Changbaishan
Hyatt Regency Changbaishan
#1 of 66 in Fusong County
38 reviews
0.0 km away
Sheraton Changbaishan Resort
Sheraton Changbaishan Resort
#2 of 66 in Fusong County
38 reviews
0.0 km away
Holiday Inn Resort Changbaishan
Holiday Inn Resort Changbaishan
#3 of 66 in Fusong County
48 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
Holiday Inn Changbaishan Suites
Holiday Inn Changbaishan Suites
#7 of 66 in Fusong County
5 reviews
0.0 km away
Holiday Inn Express Changbaishan
Holiday Inn Express Changbaishan
#5 of 66 in Fusong County
8 reviews
0.0 km away
Park Hyatt Changbaishan
Park Hyatt Changbaishan
#6 of 66 in Fusong County
14 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about The Westin Changbaishan Resort

Address: No.333 Baiyun Road Changbaishan International Tourism Area, Fusong County 134504, China
Region: China > Jilin > Fusong County
Price Range: $345 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Changbaishan Resort 5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Hotels.com, Expedia, Booking.com, Ctrip TA, Priceline and Travelocity so you can book your The Westin Changbaishan Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Top resorts Hotel in Fusong County
#5 Luxury Hotel in Fusong County
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from The Westin Changbaishan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one with proper condition and no heating issues in winter.”
 of 5 bubbles Worldwanderer83, 7 Jun 2015 | Read review
“Book the Hyatt which has the access to the Ski slopes don't let the westin ruin your trip.”
 of 5 bubbles boydethomass, 28 Dec 2014 | Read review
“Some rooms have a balcony attached, which makes for a nice break for fresh air when you are in the room.”
 of 5 bubbles bluejax21, 20 May 2014 | Read review
“Ask for Mountain view”
 of 5 bubbles TheresaV27, 9 Jan 2014 | Read review
“Room facing the ski slope (where you can see the cable cars)”
 of 5 bubbles BettyNg, 22 Jun 2013 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay