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JW Marriott Phuket Resort & Spa

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231, Moo 3 Phuket, Mai Khao, Phuket 83110 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (7394)
Pool & Beach (1084)
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What is Travellers’ Choice?
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Phuket Resort & Spa
Updated 20/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 24 hotels in Mai Khao
Location
Cleanliness
Service
Value
Travellers' Choice
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural oceanfront. Twenty minutes north of the airport and steps from Mai Khao Beach, our Phuket, Thailand resort's grounds comprise 262 spacious rooms including 12 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby.
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Property amenities
Free parking
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Valet parking
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Table tennis
Waterslide
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Open-air bath
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Chinese, Filipino, Thai
Hotel links
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Location

Full view
66Somewhat walkable
Grade: 66 out of 100
31Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
5924Reviews376Q+A100Room tips
Traveller rating
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  • 51
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Popular mentions
Daniel B wrote a review Yesterday
1 contribution
We spent a beautiful holiday in this large, well-equipped resort. The helpful and friendly staff always came to our aid. The whole resort is beautifully decorated and clean. Also a beautiful beach. Gastronomy is top notch. Everyone can choose from a wide range of amazing local and international dishes. I highly recommend it to anyone who wants to enjoy a beautiful holiday in peace.
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Date of stay: November 2021
Location
Service
Sleep Quality
Room Tip: rooms on the ground floor have direct access to a beautiful garden.
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Gkwasi wrote a review Yesterday
Los Angeles, California1 contribution
My family and I, (6 adults) had a wonderful stay last week at the JW Phuket. From the minute we arrived we were welcomed by Jay, who took a nice photo of us. The breakfast buffet at the JW cafe was large with plenty of fresh fruit, juices and western, continental and Thai options. Oy the concierge was very helpful to us, recommending tours and providing us with coffee and other support to make those tours awesome. The front desk was also great, we applied SNAs to one of our rooms and were upgraded to a fantastic suite. We ate at all of the open restaurants except for Cucina, as we didn't want Italian food in Thailand, and they were all excellent. The beach and pool with both clean and quite nice, although there are no chairs on the beach. While mai Khao is kinda far from everything else in Phuket, it was a great stay with a great staff and I'd recommend the JW.
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Date of stay: November 2021Trip type: Travelled with family
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Response from Libor Secka, Other at JW Marriott Phuket Resort & Spa
Responded yesterday
Dear Superchocobear, Warm greetings from JW Marriott Phuket. Thank you very much for staying with us during your recent visit to Phuket. We are glad that you have enjoyed the overall stay. I will pass your compliments to the entire team as this will be highly motivating for them. Once again thank you for your compliments and we look forward to welcoming you back in the near future. With my best regards, Libor Secka Resident Manager libor.secka@marriotthotels.com
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Martin T wrote a review 28 Nov
Abu Dhabi, United Arab Emirates11 contributions
Lovely stay and friendly staff after 22 months staff is still happy and smiling. Made us feel like home and safe. I would definitely recommend the wonderful experience on the north side of Phuket island. We can learn much from Thai people for being happy through these challenging times:).
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Libor Secka, Other at JW Marriott Phuket Resort & Spa
Responded yesterday
Dear marttso, Warm greetings from JW Marriott Phuket. Thank you very much for staying with us during your recent visit to Phuket. We are glad that you have enjoyed the overall stay. I will pass your compliments to the entire team as this will be highly motivating for them. Once again thank you for your compliments and we look forward to welcoming you back in the near future. With my best regards, Libor Secka Resident Manager libor.secka@marriotthotels.com
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Olga S wrote a review 28 Nov
Zaragoza, Spain1 contribution
Our stay at the JW Marriott was amazing! We stayed there for 4 nights. The hotel is remote and far from busy Phuket centre- about an hour drive to Patong and the centre.. The surroundings are just so beautiful, the plant jungle, pools and all area is very private and relaxing. The most remarkable thing is the team and the service, it was just amazing! We had an issue with our room- when we mentioned it to front desk they solved it quickly and upgraded us to the most amazing room. Oy the concierge was extremely helpful and took really good care of us!! Booked everything and gave us the best recommendations which made our stay unforgettable.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Libor Secka, Other at JW Marriott Phuket Resort & Spa
Responded 2 days ago
Dear Olgatravel23, Warm greetings from JW Marriott Phuket. Thank you very much for staying with us during your recent visit to Phuket. We are glad that you have enjoyed the overall stay. I will pass your compliments to the entire team as this will be highly motivating for them. Once again thank you for your compliments and we look forward to welcoming you back in the near future. With my best regards, Libor Secka Resident Manager libor.secka@marriotthotels.com
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Caron D wrote a review 27 Nov
London, United Kingdom17 contributions2 helpful votes
This is my 15th trip to Thailand, 3rd to Phuket, so it’s safe to say that I’m not writing this as an inexperienced visitor to this beautiful part of this world. We’d been in Phuket for 8 days before we moved further north to this resort, and from the moment I walked into our apartment I felt disappointed. Oh don’t get me wrong, the apartment is high quality, it’s lovely. But, because this resort is set amongst gardens and trees, everything is so dark (the reviews I’d read before booking here had mentioned wonderful ocean views.. ) I couldn’t see the sky from our balcony, so dense is the foliage. It also makes for some amazing mozzy bites within 20 mins of being here. Nothing we can do about that of course, and nature is beautiful - but I do like to see some light from my room. The really sad this is just how westernised they have made this resort. From the coffee shop and bakery to the Italian cafe. I just don’t feel like I’m in Thailand. There is a fab looking Thai restaurant on the website - but they’ve chosen to re-open the Italian, the Japanese and the deli before opening this one. If I want pasta, a cappuccino or shushi i’m good. But Thai food for dinner? No, not possible. I can get pizza, but not larb gai. There is a lovely gym on site, and beautiful swimming pools. But if I had my chance to book again, I would not come here.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Libor Secka, Other at JW Marriott Phuket Resort & Spa
Responded 3 days ago
Dear Caron_Mendes, Warm greetings from JW Marriott Phuket Resort & Spa. Thank you very much for returning back to Phuket. I am glad to hear that we have been able to meet your expectations in several areas. I have also well noted the mentioned areas of improvement, which I would like to apologize for and will certainly address them moving further. Thank you for your detailed review, in case you plan once again to stay with us, please don't hesitate to contact me directly so I can personally take care of all the details. With my best regards, Libor Secka Resident Manager libor.secka@marriotthotels.com
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PRICE RANGE
US$139 - US$487 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott phuket hotel mai khao, jw marriott phuket resort and spa, jw marriott mai khao, marriott phuket, phuket marriott
LOCATION
ThailandPhuketThalang DistrictMai Khao
NUMBER OF ROOMS
262
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Frequently Asked Questions about JW Marriott Phuket Resort & Spa
Which popular attractions are close to JW Marriott Phuket Resort & Spa?
Nearby attractions include Turtle Village Shops & Cuisine (0.3 km).
What are some of the property amenities at JW Marriott Phuket Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at JW Marriott Phuket Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Phuket Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at JW Marriott Phuket Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to JW Marriott Phuket Resort & Spa?
Conveniently located restaurants include Benihana, La Sala - Anantara Mai Khao Phuket Villas, and Rim Nam Pool Bar.
Are there opportunities to exercise at JW Marriott Phuket Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does JW Marriott Phuket Resort & Spa have airport transportation?
Yes, JW Marriott Phuket Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Phuket Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Phuket Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Phuket Resort & Spa?
The staff speaks multiple languages, including English, Chinese, Thai, and Filipino.