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JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
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3,758 Reviews from our TripAdvisor Community

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Showing 2,962: English reviews
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Melbourne, Australia
Reviewed 2 days ago NEW

This was our third stay at this lovely resort. The property has beautiful gardens, pools & public areas. Rooms are large and relaxing. The team do their best to make you feel welcome, and provide very friendly service. We are already thinking about when we can return for another stay.

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Thank Mark L
Reviewed 2 days ago NEWvia mobile

I like the tropical setting of this hotel. Compared with another stay at Naiyang beach, I would rate this experience lower since there are few authentic Thai businesses nearby. Hotel great, location so-so.

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Thank wbrewski
Reviewed 2 days ago NEWvia mobile

Very good for experienced to stay at JW Marriott Phuket Resorts &Spa The officers have a good service mind Especially Kuhn Yok manager at the restaurant and all of teams I'm very impressed with them My family come to here again!!!!! Thanks Yoo...

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Thank Yoo P
Reviewed 3 days ago NEWvia mobile

The grounds are gorgeous. The staff is kind & professional. However, the pool after exiting my body was covered in a film of oil, disgusting. When exiting the waters edge was cloudy showing the body scum lingering waiting to attach to its next swimmer. This was the case the entire stay.

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2Thank JOLEE T
Oriol M, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Jolee T, Thank you very much for choosing to stay with us at JW Marriott Phuket Resort and Spa during your past vacation in Phuket. First of all, we are happy to read in your review about your positive comments about our team of Associates. At the same time, we would like to apologize for the inconvenience with the...

Reviewed 3 days ago NEWvia mobile

We stayed in the Marriott Vocation club Phuket, and were impressed by the service privide by Mr.Oat from the F&B room service. He did a very great job in taking of us and made our stay the most pleasent one.

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Thank Chayut T
lancashire
Reviewed 3 days ago NEW

We are members of the resort and come most years if we can. We stay north side because usually there is just the two of us and it is the quieter pool area for adults. The place for us just gets better. More restaurants and hotels are getting built but this is a good thing as it gives more choice...

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Thank maxine c
Reviewed 3 days ago NEWvia mobile

My wife and me stayed here from 10 Feb to 15 Feb ...just a small romantic gateway. Booked the hotel based on reviews in TripAdvisor and happy that I believed. Check in was smooth and fast and we got small upgrade too 😄. Room was deluxe garden room with terrace. Rooms are quite spacious and clean . Nice and clean...

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Thank sushmasandeep
Reviewed 5 days ago NEWvia mobile

We always end up coming back here because it's such a beautiful, relaxing and happy place. The kids enjoy all the activities which gives us time to relax and unwind in the beautiful surroundings. The food is good and the service is very polite.

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Thank Maria R
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Maria R, Greetings from sunny JW Marriott Phuket Resort & Spa and thank you so much for revisiting us again and again! Trust we can be at your service until your kids grow up with us. Plenty of many more activities for them till then :-). Hopefully to see you soon and please do not hesitate to let us...

Melbourne, Australia
Reviewed 5 days ago NEW

This is one of best if not the best resort in the Phuket area. It is everything you would expect from a Mariott Hotel. We have been coming back to this resort for many years. The service is excellent, the grounds are beautiful, the restaurants are fantastic although a little expensive. The accommodation is first class. I cannot fault anything...

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Helpful?
Thank Diane D
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Diane D, Greetings from sunny JW Marriott Phuket Resort & Spa and glad to hear that you had a great time with us, again! Thank you also for your kind words regarding our facilities and services. Being ranked as one of the best hotel or the best hotel that you have stayed in Phuket area is the greatest way...

Branford, Connecticut
Reviewed 5 days ago NEWvia mobile

Couldn't be a better place to stay . Friendly and always willing to say yes . Associates went out of their way to help. Room was clean and big . Pool was good and while the weather wasn't the best the staff made up for it .

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Thank thomasjsullivan
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear thomasjsullivan, Thank you so much for your kind words and taking the time to write the review. Our associates are committed in providing a memorable stay and service for our guests and we are proud that we managed not only to meet but exceed your expectations. Please do let us know if you planning to visit this part of...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $150 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
188 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet area north side. familys mid pool area. young couples north or blue pool area”
 of 5 bubbles LancashireMaxine, 25 Mar 2017 | Read review
“3rd floor best for views and quietness”
 of 5 bubbles johngrima694, 21 Mar 2017 | Read review
“Found the rooms on the left side of the Hotel facing the beach more user friendly”
 of 5 bubbles gups2002, 21 Mar 2017 | Read review
“Room service is great; especially when you arrive at 2am!”
 of 5 bubbles 353terryc, 16 Mar 2017 | Read review
“WE had a standar room and it was excellent and luxurious.”
 of 5 bubbles island_timers, 16 Mar 2017 | Read review
5 of 5