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JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
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3,750 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phuket Resort & Spa
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Showing 2,953: English reviews
Chinatown, Singapore
Reviewed 3 days ago NEWvia mobile

Mai Aui Aof phat,very nice and very good,i will come back Again!she is a beautiful girl!很高兴来到这里并且认识她,对她的服务很满意,非常非常好!也会让更多的朋友过来玩耍!也欢迎她来中国玩!希望她工作顺利,万事顺意!我们都非常喜欢这个热情开朗的女孩!希望事业越来越好,所有的一切都会非常顺利!!!!!来自中国的好朋友!

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Helpful?
Thank 514,930,549
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear 514930549, Greeting from sunny JW Marriott Phuket Resort & Spa and Mai, Aui, Aof, and Phat said "Hi" and thank you for your kind words. They are truly our gems and all committed in providing a memorable stay and service for our guests and we are so proud that they managed not only to meet but exceed your expectations....

Dubai, United Arab Emirates
Reviewed 6 days ago NEWvia mobile

The resort was as per our expectations. Was a perfect gateway for a family. The Sun, Sand and Swim was a perfect combination. The staff was exceptionally accommodating.. The duty manager Fair, Bomb and Ae were tremendous help at the front desk. The lady at the kids play area was very accomodating. The turtle shelter was a good experience. Overall...

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Helpful?
Thank Anirudhe
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Anirudhe, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your lovely feedback about your overall Resort experience. Nice to read that we were able to deliver as per your expectations and that your holiday was a perfect gateway for your entire Family. Thank you for visiting...

Reviewed 6 days ago NEWvia mobile

Today unlike yesterday, the barwoman Yui treated us very kindly, professional and fast i like this place very nice beach,sand,and the sunset at blue bar i think i will be black again with my family and friend Thank you so much

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Helpful?
Thank Raül A
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Raül A, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your great feedback about your overall BLUE BAR experience. This is the place to be for watching the best Sunsets and enjoying some ice cold beverages and light snacks, thank you for recognizing our wonderful Bar...

Royal City, Washington
Reviewed 1 week ago

This was my second time staying at the JW Marriott Phuket Beach Club and it was just as nice and relaxing as the first. The facility and grounds are very well maintained and the 2 room units are large and comfortable. The staff, from check-in counter to housekeeping were nice and efficient. The housekeeping ladies were exceptional and kept the...

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Helpful?
Thank Terry C
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Terry C, Thank you very much for staying the second time at the JW Marriott Phuket Beach Club and for taking the time to provide us with your amazing feedback about your overall Resort experience. Excellent to read that Didier our Assistant F&B Director was able to transform your sad experience which I'm very sorry about, into a wonderful...

Chicago, Illinois
Reviewed 1 week ago

We stayed at this hotel for the last 4 nights of our Thailand vacation. While this hotel certainly lives up to the Marriott name, we found that it was not the idea place for us. We had just spent time in Bangkok and Chiang Mai, and in both cases, leaving the hotel grounds and walking around the city was a...

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Helpful?
1Thank Katie N
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Katie N, Thank you very much for staying 4 nights at the JW Marriott Phuket Resort and for taking the time to provide us with your nice feedback about your overall Resort experience. This is correct, we are based in the north of the Island which is more secluded with empty beaches and peaceful grounds and the very good...

Glasgow UK
Reviewed 1 week ago

We were a little worried about where we'd be staying in Phuket, after our cruise docked at Patong Bay. We needn't have worried though, as the JW Marriott, an hour away and near the airport, was in a different world. Set in beautiful grounds, with excellent facilities and staff, our only mistake was to have booked for one night instead...

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Helpful?
Thank island_timers
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear island_timers, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your lovely feedback about your overall Resort experience. I'm very happy to read your nice comments and that you have selected our Resort for your one night stay, for sure you should have stayed more nights but...

Dartford, United Kingdom
Reviewed 1 week ago via mobile

I just wanted to say a big thank you to Chef Nok and her colleagues who made our Thai cooking class an experience we are sure to remember. The class was informative, fun and inspirational but most importantly the food was totally delicious! As a side note, the resort as a whole is a dream! Total paradise!

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Helpful?
Thank Monika O
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Monika O, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your wonderful feedback about your overall Cooking Class experience. Indeed, Chef Nok and the Ginja cooking class staff are an amazing asset to our entire Hotel Team and we are very proud to read that they...

Reviewed 1 week ago via mobile

My family and I stayed at the JW Marriott last Spring and it was absolutely amazing. We had 2 interconnecting rooms which were a stones throw from the beach & pool. There was plenty of things to do every day starting from early morning with yoga or jogging. The breakfast buffet was fantastic with a huge selection of food from...

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Helpful?
Thank Judy H
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Judy H, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your nice feedback about your overall Resort experience. Great to know that you and your family would return back to this beautiful Resort in a heart beat and that we were able to exceed your expectations...

London, United Kingdom
Reviewed 1 week ago

We stayed there as a family and were impressed by the design if the hotel and beautiful beach. The room was fantastic with a private pool and lounge area. The staff were were very kind and the restaurant options plentiful. we enjoyed our stay.

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Helpful?
Thank littleexplorer2017
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear littleexplorer2017, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your great feedback about your overall Resort experience. Lovely to read that you and your Family had a wonderful vacation time and that we were able to create some memorable memories for you. Indeed, the Rooms with...

Denver, Colorado
Reviewed 1 week ago

spent the tail end of our 21 day adventure through Cambodia and Thailand at the beautiful hotel. This was a great hotel to finish out our amazing trip. We had started to tire out and I could not think of a better place to chill poolside. The hotel was beautiful, our room was spacious and clean. The grounds were lush,...

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2Thank Kristin D
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Kristin D, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your wonderful feedback about your overall Resort experience. Your adventure must have been fun and I'm glad we were able to be a part of it. Nice to read that you had a really lovely vacation...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $150 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
188 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor best for views and quietness”
 of 5 bubbles johngrima694, 21 Mar 2017 | Read review
“Found the rooms on the left side of the Hotel facing the beach more user friendly”
 of 5 bubbles gups2002, 21 Mar 2017 | Read review
“Room service is great; especially when you arrive at 2am!”
 of 5 bubbles 353terryc, 16 Mar 2017 | Read review
“WE had a standar room and it was excellent and luxurious.”
 of 5 bubbles island_timers, 16 Mar 2017 | Read review
“room facing the ocean”
 of 5 bubbles MishaBun, 8 Mar 2017 | Read review
5 of 5