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Novotel Phuket Surin Beach Resort.

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Traveller (1037)
Room & Suite (266)
Storyboard
Overview
  • Excellent43%
  • Very good33%
  • Average17%
  • Poor4%
  • Terrible3%
Travellers talk about
“double tree”(58 reviews)
“water slides”(85 reviews)
“kids world”(33 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Novotel Phuket Surin Beach Resort.
Special Price: BOOK EARLY SAVE UP TO 30%
Hotel packages
Offers from Novotel Phuket Surin Beach Resort.
Special Price: BOOK EARLY SAVE UP TO 30%
Hotel packages
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,400)
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1,002 results
Traveller rating
418
323
177
39
45
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LanguageEnglish
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418
323
177
39
45
Show reviews that mention
All reviewsdouble treewater slideskids worldkids clubchampions barcourtyard marriottsuite roomfamily hotellarge fridgepool barbreakfast buffetfamily martsofa bedwelcome drinkan upgradepool viewgreat for families
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1 - 5 of 1,002 reviews
Reviewed 1 week ago via mobile

This resort is extremely kids friendly: massive kids club at the centre buolding with plenty of activities, 2 water slides, large pool with multiple areas. Despite a narrower food selection (normal for a four stars resort) all essentials are there and food quality is great...More

Thank ValentindeHK
Response from Alexandre H, General Manager at Novotel Phuket Surin Beach Resort.Responded 1 week ago

Dear ValentindeHK, Thank you for sharing your thoughts online. At Novotel Phuket Surin, the team is entirely dedicated to create experiences our guests love. We are glad to read that you could have experienced the unique atmosphere of our family resort, food and enjoyed our...More

Hotel's Favourite
Reviewed 1 June 2018 via mobile

We arrived on 28 May and was pleasantly surprised that we were upgraded to a family room! My 4yo looked her special corner complete with her very own bed and a play tent in the room! This hotel exceeded our expectations by so much! The...More

1  Thank tinkilily
Response from Alexandre H, General Manager at Novotel Phuket Surin Beach Resort.Responded 8 June 2018

Dear Tinkilily, Thank you for sharing your great review online. It is a pleasure reading how much you have enjoyed the living space and comfort of rooms and the warm services from our Heartists. Our Heartists have a passion to delight our guests and I’m...More

Reviewed 2 weeks ago

My husband, 6 year old daughter and myself have recently returned from a 7 night stay in a Family Suite. The resort is big, however, they are currently renovating many of the rooms. There is a resort next door also getting built, so a lot...More

3  Thank view_range
Response from Alexandre H, General Manager at Novotel Phuket Surin Beach Resort.Responded 1 week ago

Dear view_range, Greeting from Novotel Phuket Surin Beach Resort. First of all, I have to thank you for sharing your thoughts on the experience you have been having at our resort. On one side, it is a pleasure reading that you enjoyed our family suite...More

Reviewed 3 weeks ago via mobile

The hotel has everything you need for a family stay; you could easily spend the whole time there without leaving the hotel! We stayed in a family suite which had plenty of room for all, the kids had bass that were made up with Star...More

3  Thank Nikki U
Response from Alexandre H, General Manager at Novotel Phuket Surin Beach Resort.Responded 2 weeks ago

Dear Nikki U, Thank you for your wonderful feedback. We are glad to read that you could have experienced the unique atmosphere of our tropical resort and enjoyed the living space and comfort of rooms, our food and a variety of activities, as well as...More

Reviewed 3 weeks ago

Travelled with a party of 7 people and was a little concerned at the previous comments from various sites about the hotel. Well I will say this now, what an AMAZING piece of tranquillity found in the Novotel Surin Beach. This hotel was absolutely beautiful...More

3  Thank dancam06
Response from Alexandre H, General Manager at Novotel Phuket Surin Beach Resort.Responded 2 weeks ago

Dear dancam06, Thank you for sharing your great review online. It is a pleasure reading how much you have enjoyed the unique atmosphere of our tropical resort, resort activities, breakfast, pool bar, the comfort of rooms as well as a warm service from our Heartists...More

View more reviews
About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Pool
Beachfront
Free Internet
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Pool
Outdoor pool
Details
Price range
US$33 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in Choeng Thale
#15 Romantic Hotel in Choeng Thale
#15 Family Hotel in Choeng Thale
#16 Spa Hotel in Choeng Thale
#19 Luxury Hotel in Choeng Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$33 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in Choeng Thale
#15 Romantic Hotel in Choeng Thale
#15 Family Hotel in Choeng Thale
#16 Spa Hotel in Choeng Thale
#19 Luxury Hotel in Choeng Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1037)
Room & Suite (266)
Pool & Beach (232)
Dining (100)
Family and Play Areas (36)
Amenities (5)
Questions & Answers
Ask a question
Klao8272014
12 June 2018|
AnswerShow all 4 answers
Response from limslc | Reviewed this property |
I didn't actually know the measurements of the single bed. However, it was ok to fit 2 petite ladies, an 8 yrs old and 3 yr old (both above average size) when you join two single beds together. If you get an additional... More
0
Votes
bawbag101
25 April 2018|
Answer
Response from Nattydc72 | Reviewed this property |
4 times per day
0
Votes
jua83
7 March 2018|
Answer
Response from Genie_Kul | Reviewed this property |
Hello! Our suite didn't look like a brand new one, but comfy enough
0
Votes
Room Tips
"Rooms overlooking the pool are great to watch the action."
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"choose a pool facing room"
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"Nice rooms and some pool side"
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"we were at 3th floor but if you have children is better stay low."
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