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Angsana Laguna Phuket

HotelQuicklyUS$123*
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Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
US$160*
US$123*
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US$127*
US$127*
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Angsana Laguna Phuket
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1,863 Reviews from our TripAdvisor Community

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There are newer reviews for Angsana Laguna Phuket
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Showing 1,419: English reviews
Cologne
Reviewed 12 April 2016

y useful to let the Chinese guests staying in a hotel complex , as they are just a very loud, unpleasant and inconsiderate people .all people are very friendly. Perfect breakfast ..but inside to noisy- outside very nice. Room service accurate.

Review collected in partnership with Angsana
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Helpful?
Thank 221nathalie
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear 221nathalie Thank you for your valuable review. It was nice to read that you were impressed by the genuine hospitality of our associates and breakfast experience. The Angsana is an awesome resort that happily serves families, couples and singles in a warm and comfortable tropical environment. Our sincere Thai hospitality, excellent facilities and marvelous food and beverage. We hope...

Kingsteignton, United Kingdom
Reviewed 12 April 2016

Just spent 12 wonderfull days at this Angsana hotel when we arrived we were met by the wonderfull staff . The check in was so organised then we were taken to our lovely room it was very clean .they gave us all the info of what we can do the grounds and flowers were kept immaculate . The food was...

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Helpful?
Thank julieannewarren
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear julieannewarren Thank you for taking time to put the comments and appreciate your valuable feedback regarding your recent stay at Angsana Laguna Phuket We are glad that you experienced a vibrant holiday at our resort ,and we hope to have the opportunity to welcome you again soon. Warm regards, Brian Connelly General Manager

Reviewed 12 April 2016 via mobile

The hotel formerly Sheraton is so huge and can accomodate more than 420 rooms.Several types of room.I have been here twice,stay at Premier Laguna and Grand Laguna.My boss got Premier laguna beachfront which is amazing view and near Xana beachfront area.Recommend the premier laguna room facing with the sea but the grand laguna has a bathtub and nicer.However, they don't...

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Helpful?
Thank Phensiri N
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Phensiri N Thank you for taking time to put the comments and appreciate your valuable feedback regarding your recent stay at Angsana Laguna Phuket. We are so pleased that your stay was enjoyable and we hope to have the opportunity to welcome you again in the not too distant future. Warm regards, Brian Connelly General Manager

Dubai
Reviewed 12 April 2016 via mobile

Positives: Lovely pool lots of loungers Great pool bar Lagoon view premier room is great - balcony views gorgeous Shower amazing Gorgeous beach with amazing local food Nice decor Xana beach club amazing Sunday brunch! Nearby town has great restaurants and shops Negatives: Pool access room horrible (screaming kids in pool and very tacky nets across pool) Breakfast buffet -...

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Helpful?
Thank Aquarius76
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Aquarius76 Thank you for your valuable review. Your comments are crucial in helping us evaluate our services for immediate improvement as well as future product development. We hope to have the opportunity to welcoming you back and to extend to you the complete Angsana experience we aspire to deliver to all guests. Warm regards, Brian Connelly General Manager

Reviewed 12 April 2016 via mobile

We stayed in a 3 bed villa with pool, the accommodation was beautiful and to a very high standard, the ladies came in twice daily and cleaned/tied up for us, such a lovely service. The staff at the hotel were brilliant so helpful and friendly - nothing was ever too much trouble. Our teenage daughters loved the water sports and...

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Helpful?
Thank Liz H
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Liz H Thank you for sharing your experience. It was a pleasure to read that you enjoyed your stay in one of our private pool villas, and that you appreciated the many privileges including the club breakfast at Bodega & Grill, the daily sunset cocktails & canapes, and the dedicated villa host service that are part of this exclusive...

Melbourne
Reviewed 12 April 2016

We travelled to Phuket for a friends wedding recently and stayed in a 3 bedroom villa at the Angsana with our 3 children and my parents. Prior to this we stayed 3 nights at the Grand Centara in Karon and I wish we had of stayed there longer! The Angsana is nice enough however the villas are located away from...

Review collected in partnership with Angsana
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Helpful?
Thank nloutay
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear nloutay Thank you for your valuable review. Your comments are crucial in helping us evaluate our services for immediate improvement as well as future product development. We hope to have the opportunity to welcome you back and to extend to you the complete Angsana experience we aspire to deliver to all guests. Warm regards, Brian Connelly General Manager

Gyeonggi-do, South Korea
Reviewed 12 April 2016 via mobile

To begin with the conclusion, for those of you who are considering this hotel; if you only use what the hotel basically offers you you won't face any trouble. You'll be happy from the first step till the last. But if you come across a rather complicated situation and need assistance in handling them, they will NOT help you. I...

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Helpful?
1Thank minaleeeee
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear minaleeeee, Thank you for taking the time to review your recent holiday at Angsana Laguna Phuket. We truly regret to hear that the service breakdown of our associates in handling your request, which may have resulted your trip plan being disorderly. We are sincerely sorry for any inconvenience caused. Service is our priority. Please be assured that your comment...

Melbourne, Australia
Reviewed 10 April 2016

We stayed 5 nights at Angsana in early April and loved it. It was our first visit to Thailand. The hotel is easily accessible with just a 30 minute drive from the airport. Free Wifi is provided throughout the hotel and in the rooms and even though it isn't super fast is was quite adequate. The setting around the lagoons...

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Helpful?
2Thank Roberta C
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Rob C Thank you for your kind words about our resort. Receiving positive messages such as this encourages us to always do best in creating an excellent destination for our guests. We are glad that you enjoyed your stay with us and we look forward to welcoming you back soon. Warm regards, Brian Connelly General Manager

Essex
Reviewed 9 April 2016

It's beautiful, clean and the rooms / staff great, but you could be anywhere in the world - there is nothing Thai about it at all which really disappointed me. The restaurants on the resort are expensive and empty, so you can go outside the resort to eat and get a Thai experience at a much better price. I think...

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Helpful?
Thank Newmummy
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Newmummy We appreciate your comments about our resort and Phuket on Trip Advisor. In regards to our resort, we are an international resort welcoming guests from all over the world to Laguna, Phuket. As such we need to ensure that all guests feel comfortable and welcomed. In addition, we ensure that we provide all of our guests with international...

Istanbul, Turkey
Reviewed 9 April 2016

Beautifully maintained premises with very highly qualified staff, concentrated on the happiness of the guests. Service is very good throughout all the restaurants and the beach. Rooms are big and very comfortable, especially the beds, amenities in the bathrooms are great you don't need to bring any of yours and they smell really nice. We used the almost every day...

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Helpful?
Thank Sbaykul
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Sbaykul Thank you so much for your review. We are very delighted to hear that you enjoyed a vibrant holiday at Angsana Laguna Phuket. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. We look forward to welcoming you back and providing...

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Angsana One Bedroom Loft (104)
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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
Warm tropical sun, pristine white sand beaches and a shimmering blue sea. Angsana Laguna Phuket has it all. Play golf, snorkel, island hop, or bask on the beach, this is the ideal resort to spend a restful beach vacation, romantic rendezvous or a fun-filled family holiday. Angsana Laguna Phuket is the flagship establishment of the Angsana Hotels and Resorts - managed by luxury hospitality brand, the Banyan Tree Group. The resort features 401 immaculately decorated guest rooms, lofts, suites and private villa residences. ... more   less 

Additional Information about Angsana Laguna Phuket

Address: 10 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $143 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Laguna Phuket 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Angsana Laguna Phuket Hotel Thalang
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Phuket Sheraton
Hotel Style:
#2 Business Hotel in Choeng Thale
#5 Top resorts Hotel in Choeng Thale
#6 On the Beach Hotel in Choeng Thale
#7 Family Hotel in Choeng Thale
#8 Spa Hotel in Choeng Thale
#9 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Angsana Laguna Phuket staff and other travellers.
73 questions
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Kettering, United Kingdom

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Questions? Get answers from Angsana Laguna Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check with front desk for free upgrade while check in”
 of 5 bubbles Samksh, 23 Mar 2017 | Read review
“Grand Rooms ”
 of 5 bubbles DebC256, 14 Mar 2017 | Read review
“If you are with kids, take the grand rooms because they are the closest to the reception and makes it easy to get in and out”
 of 5 bubbles JAIP1534, 9 Mar 2017 | Read review
“Look out for the friendly GM.”
 of 5 bubbles HamanaHamanaHamana, 5 Mar 2017 | Read review
“Great arrangements for a wedding”
 of 5 bubbles Garmashidze, 5 Mar 2017 | Read review
5 of 5
HotelQuickly
US$123* /night
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Prices are for 1 room, 2 adults
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