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Angsana Laguna Phuket

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Angsana Laguna Phuket
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1,864 Reviews from our TripAdvisor Community

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There are newer reviews for Angsana Laguna Phuket
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Showing 1,419: English reviews
Seoul, South Korea
Reviewed 1 March 2016

You won't regret your choice if you're planning a vacation with your family, Angsana will give you warm service as well as nice weather! You will have much fun and memory including wonderful fruits together ~~

Review collected in partnership with Angsana
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Helpful?
Thank Cheonil P
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Cheonil P Thank you for your kind words about our resort. Receiving positive messages such as this encourages us to always do best in creating an excellent destination for our guests. We are glad you and your family had a superb time and we look forward to welcoming you back in the not too distant future. Warm regards, Brian...

Reviewed 1 March 2016 via mobile

Overall a nice hotel, friendly staff, good breakfast buffet and clean rooms. However, several issues are causing us not to return to this hotel again. Unfortunately, a family member had become ill the morning we were leaving, and had to stay home. So we contacted the travel agency, (which we also booked hotel through) and notified that one person was...

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Helpful?
Thank Sandra V
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Sandra V Thank you for sharing your comments regarding your recent stay at our Angsana Resort. We appreciate your positive remarks regarding your overall hotel experience. In reference to your concern about your arrival please allow us to clarify the circumstances. Inadvertently, your travel agent cancelled your rooms. As a result there was no airport transfer arranged and our...

London
Reviewed 29 February 2016 via mobile

We spent 2 days in a loft apartment on the lagoon. It was a lovely luxury apartment with many great touches. For example a Bose wave radio & cd. The outdoor shower was fantastic. The breakfast was top quality with the best waffles I've ever tasted. Staff were without fail helpful with occasional surprises like remembering what we'd had for...

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Helpful?
1Thank Scott P
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Scott P, Thank you for sharing your experience at Angsana Laguna Phuket with us and other travelers. We are thrilled to read your positive remarks and it is nice to learn that you enjoyed a short getaway at our resort, as well as were impressed with our facilities and services. However, we are surprised to see this review was...

Singapore, Singapore
Reviewed 26 February 2016

Well-appointed and comfortable rooms, with a highlight the amazing beach bar with beautiful white sand that stretches for miles. Enjoy jogging along that and swimming outside the Monsoon season, as a great stay-fit activity. Also away from the madding crowd at Patong for more exclusivity.

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Helpful?
Thank DanielOfSingapore
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear DanielOfSingapore Thank you for your valuable review. We are glad that you had a pleasant stay at Angsana Laguna Phuket and we hope to have the opportunity to welcome you back in the near future. Warm regards, Brian Connelly General Manager

Hong Kong, China
Reviewed 25 February 2016

I and my family stayed in this hotel many times. We like the swimming pool and the activities. Few minutes to the beautiful beach and our son really enjoy playing and swimming there. Hotel room is spacious and clean. Our son also enjoy playing in the Kids club which provided different activities. We also like the pool bar which allow...

Review collected in partnership with Angsana
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Thank beachboy8
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear beachboy8 Thank you for sharing your fantastic memory with other readers. It was nice to hear that you and your family has a superb time at our resort and we look forward to welcoming you back again and providing you with another unforgettable stay. Warm regards, Brian Connelly General Manager

Reviewed 24 February 2016 via mobile

Ignore the nonsense written on the Internet. Amazing stay at a wonderful hotel. Great amenities and the staff bend over backwards to please you. Beach is relatively secluded and services are second to none. On par with any of the best in Dubai for example (at a snip of the price). Will definitely be back... Same time next year!

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Helpful?
Thank KILesq
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Kashif L Thank you for sharing your valuable feedback with us and other travelers. We are very delighted to read that you experienced a fantastic stay at our resort and was excited to hear about your intention to return. We look forward to welcoming you back and providing you with another blissful stay soon. Warm regards, Brian Connelly General...

Vietnam
Reviewed 23 February 2016

Angsana located at the centre of lagoon, from Angsana we can travel to Banyan tree resort, Oudtridge laguna resort... all nearby resorts around laguna by ferry or shutter bus. It's really cool, I love this connection between them, and I can visit other resorts without fee. We had stayed at Angsana 2 nights, each evening we will have 1 small...

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Thank Chitlc
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Chitlc Thank you for sharing your experience. It was a great pleasure to hear that you enjoyed a vibrant holiday at our resort and we look forward to welcoming you back and providing you with another blissful stay soon. Warm regards, Brian Connelly General Manager

Taipei, Taiwan
Reviewed 23 February 2016

It is not too bad for a hotel resort overall. Mostly I am referring to the facilities they have. Public pool and beach are great. Especially the pool with sands was great for my young daughter to play in. The beach is wide and beautiful with plenty of beach chairs for everyone. We were there during Chinese New Year. So...

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Helpful?
Thank shsu517
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear shsu517 Thank you for your extensive feedback and comments. At the Angsana Laguna, we take all of our guest's feedback to heart and review each Trip Advisor comment at our Daily Briefing. We appreciate all your positive remarks about our resort. On a regular basis, we receive numerous positive remarks from our guests from around the world. In regards...

Roma, Italia
Reviewed 21 February 2016

We stayed at this hotel at the beginning of low season in April 2015. Weather was anyway good almost all the time, it only rained one night as far as I remember. Prices were lower than high season but all was good and pleasant, good service and global satisfaction. Thai renowned hospitality was confirmed. The resort consists in several buildings...

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Helpful?
1Thank pufftetta
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear pufftetta Thank you for taking time to put details comment and appreciate your valuable feedback in regards to your recent stay at Angsana Laguna Phuket. It was nice to hear that you had a very pleasant stay at our resort and we hope to have the opportunity to welcome you back in the not too distant future. Warm regards,...

Reviewed 20 February 2016 via mobile

We stayed for just one night and left early to the airport. However, we were stunned by the high standards of this hotel. The room was very large and exceptionally clean. Both check-in and check-out were efficient and hospitable. Breakfast was the most diverse we met in Phuket. We'd love to come back for a longer stay. We couldn't miss...

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Helpful?
Thank Just_me_and_my_cat
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Just_me_and_my_cat Thank you so much for your review. We are very delighted to hear that you enjoyed your stay at our resort and in particular our guestroom and genuine hospitality of our associates. We hope to welcome you back to the Angsana Laguna Phuket again so you can stay a bit longer to experience all the facilities we offer....

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Angsana One Bedroom Loft (104)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
Warm tropical sun, pristine white sand beaches and a shimmering blue sea. Angsana Laguna Phuket has it all. Play golf, snorkel, island hop, or bask on the beach, this is the ideal resort to spend a restful beach vacation, romantic rendezvous or a fun-filled family holiday. Angsana Laguna Phuket is the flagship establishment of the Angsana Hotels and Resorts - managed by luxury hospitality brand, the Banyan Tree Group. The resort features 401 immaculately decorated guest rooms, lofts, suites and private villa residences. ... more   less 

Additional Information about Angsana Laguna Phuket

Address: 10 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $144 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Laguna Phuket 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Angsana Laguna Phuket Hotel Thalang
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Phuket Sheraton
Hotel Style:
#2 Business Hotel in Choeng Thale
#5 Top resorts Hotel in Choeng Thale
#6 On the Beach Hotel in Choeng Thale
#7 Family Hotel in Choeng Thale
#8 Spa Hotel in Choeng Thale
#9 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Angsana Laguna Phuket staff and other travellers.
73 questions
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Kettering, United Kingdom

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Questions? Get answers from Angsana Laguna Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check with front desk for free upgrade while check in”
 of 5 bubbles Samksh, 23 Mar 2017 | Read review
“Grand Rooms ”
 of 5 bubbles DebC256, 14 Mar 2017 | Read review
“If you are with kids, take the grand rooms because they are the closest to the reception and makes it easy to get in and out”
 of 5 bubbles JAIP1534, 9 Mar 2017 | Read review
“Look out for the friendly GM.”
 of 5 bubbles HamanaHamanaHamana, 5 Mar 2017 | Read review
“Great arrangements for a wedding”
 of 5 bubbles Garmashidze, 5 Mar 2017 | Read review
5 of 5