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Outrigger Laguna Phuket Beach Resort

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Outrigger Laguna Phuket Beach Resort
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1,066 Reviews from our TripAdvisor Community

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Showing 751: English reviews
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

I just had a fantastic holiday with my family in this hotel. Because my father has a right hemiplegia, the great team gave us a lot of extra help, especially Ms Dao who works in the canteen warmed our hearts with her beautiful smile and friendly service. My family are very satisfied with everything we got there and we will... More 

Helpful?
Thank Jane X
Lima, Peru
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW via mobile

Overall, it was an amazing experience! Pros: - The staff was very friendly and helpful, but communication (English) was sometimes a problem. - The pool area was only a few steps from the beach, it was easy to switch back and forth and enjoy both. - You were given a towel and sandals you could use during your stay and... More 

Helpful?
1 Thank Brunella B
New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

We have read some of the previous reviews on this hotel and honestly are surprised that it wasn't given 5 stars across the board. The location is great -- right on the beach with amazing sunset views. The property is well maintained and they have great activities available for guests -- sailing lessons, sunset fire dancing shows, tennis lessons, and... More 

Helpful?
4 Thank mbalbick
Singapore, Singapore
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

I adored the room here, it was a-m-a-z-I-n-g! The food was superb! The pool was fantastic! The slide was well....I do not know a word to describe the amazing Thing. The best part was the Elephant, it came out every day and said a hello. It was the best part of the holiday! Go there!

Helpful?
2 Thank freddiemgreen
Woburn, Massachusetts
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

This is 3 stars motel - not a 5 stars resort. Most of things are very outdated and worn down (inside and outside). Decor (or lack of such) and grounds are pretty depressing. Beach front room (113) has dump, moist smell of the basement and bedsheets are dump and moist as well. Rag under the bed look like taped to... More 

Helpful?
Thank 1_Oleg_Ko_
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you Oleg for taking the time to write and provide constructive feedback regarding your recent stay with us and for allowing us the opportunity to respond. It is greatly appreciated. It is disappointing to read that we have fallen short of your expectations with regards to the decor, ambiance and overall presentation of the resort and accommodation. Our ultimate... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We come here for family vacation during Laguna triathlon. Among all tourist and foreign athletes in the hotel, it seems like we are not in Thailand. However, Khun Wat makes us feel like home and takes good care of us.

Helpful?
Thank Sasinan K
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for the positive 5 star review regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort, the team and I sincerely appreciate it. We are thrilled to read that you choose to spend your family vacation with us during the Laguna Triathlon and were witness to our Outrigger hospitality. It is our mission to provide our... More 

United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Not cool! Place is really outdated, not what I would have expected at all. Reservation email communication is not good at all, as they kept calling me a Mr. even after I communicated being a Ms. They did not honor their featured website special prices and over bid Agoda prices. Just headed down to the beach and there is loud... More 

Helpful?
2 Thank TravelBug2016-17
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your unfortunate impressions upon arrival to our resort. Please accept my sincerest apologies regarding the miscommunication and subsequent confusion from our Reservation and Front Office departments. We normally pride ourselves on our level of service and am disappointed to read that on this occasion you did not... More 

Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

We had a wonderful vacation at the Outrigger in Oct/Nov 2016, we stayed for 2 weeks and enjoyed it very much. The resort is not too big but has everything you can wish for when on a family vacation: located directly at the beautiful beach, clean swimming pool with waterslide and kidspool, a kids playarea with very friendly girls there,... More 

Helpful?
Thank Nina N
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Your time in writing and sharing your personal experiences is welcomed and sincerely appreciated. It was our pleasure to host you and your family for two weeks in the Land of Smiles, Thailand. We are pleased to read that all aspects of your stay including the Club Seafront room, club privileges in Voyager 47 and the service delivery from our... More 

Perth, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We recently stayed five (5) nights at the Outrigger Laguna Phuket Resort in Phuket. In my view the customer experience was superb. The room we had which had a lagoon view was spacious and spotless. It was quite evident from the moment we entered the resort facilities that the management and staff take a lot of pride with their product... More 

Helpful?
Thank Mark D
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

We sincerely thank you for choosing to spend your vacation with us at Outrigger Laguna Phuket Beach Resort. The five star review is welcomed and sincerely appreciated by the team. We are fortunate to be located between a tropical lagoon and the Andaman Sea, our resort situated along Bangtao beach is 3 km from Laguna Phuket Golf Club. The airy,... More 

Washington DC, District of Columbia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

My family and I stayed at this property on vacations for a week. The rooms are big and comfortable, breakfast is awesome and has a huge variety of choices and the service was excellent with very friendly staff (in spite the fact that sometimes language was a problem. The only downturn of this hotel is that in many public areas... More 

Helpful?
Thank Italo B
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write and share your personal experiences via this forum. The team and I sincerely appreciate the five star review. We are pleased to read that you enjoyed the layout and size of our accommodation rooms, quality and quantity of our delicious buffet breakfast in Locavore Restaurant and of course our friendly Outrigger hosts.... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located between a tropical lagoon and the sparkling waters of the Andaman Sea, the property features the finest in accommodation – all completely renovated with modern interiors subtly blended with contemporary Thai touches.The resort occupies a prime position on the famed Bangtao beach where white sand and calm, clear waters combine to create an idyllic tropical setting. The absolute beachfront location provides easy access to beach activities for families and couples alike.For guests seeking a more personalized experience, the resort now boasts a dedicated Club floor (the only such facility in the area). Club floor guests will enjoy a private breakfast venue, snacks and drinks throughout the day and themed cocktail events in the evening.All guests also enjoy access to the Banyan Tree and Angsana Day Spas, championship 18 hole golf course, wedding chapel, and signing privileges at over 30 restaurants and bars that form part of the Laguna Destination Resort. ... more   less 

Additional Information about Outrigger Laguna Phuket Beach Resort

Address: 323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Laguna Beach Resort)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $176 - $848 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Outrigger Laguna Phuket Beach Resort 5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Laguna Beach Hotel Thalang
Laguna Beach Thalang
Laguna Beach Phuket
Laguna Beach Resort Phuket
Outrigger Laguna Phuket Beach Resort
Hotel Style:
#2 Family Hotel in Choeng Thale
#3 Business Hotel in Choeng Thale
#3 Top resorts Hotel in Choeng Thale
#4 On the Beach Hotel in Choeng Thale
#5 Romantic Hotel in Choeng Thale
#5 Spa Hotel in Choeng Thale
#6 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Outrigger Laguna Phuket Beach Resort staff and other travellers.
87 questions
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Questions? Get answers from Outrigger Laguna Phuket Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seafront is phenomenal, Laguna rooms are also beautiful and more quiet if you prefer that.”
 of 5 bubbles 115ninan, 15 Nov 2016 | Read review
“Try and select a room facing the lagoon or even better the Andaman Sea”
 of 5 bubbles U2942FMmarkd, 14 Nov 2016 | Read review
“VIP bigger room”
 of 5 bubbles sebastianb144, 10 Nov 2016 | Read review
“Best views on South side.”
 of 5 bubbles 256ollie, 6 Nov 2016 | Read review
“All rooms are goid”
 of 5 bubbles Leanne080, 30 Oct 2016 | Read review
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