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Dreams Playa Mujeres Golf & Spa Resort

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Lote RTH-7-PM-II, Lte1, Mzal, Sm3, Playa Mujeres, Costa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$645
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US$492
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Traveller (4261)
360
Panoramas (186)
Pool & Beach (1039)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Travellers' Choice
Perfectly situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course, rests the stunning Dreams Playa Mujeres Golf & Spa Resort. This all-suite resort will boast 502 graciously appointed and luxuriously equipped suites, surrounded by secluded white sand beaches and the turquoise Caribbean Sea. Three levels of swimming pools spanning over 65,000 square feet, including two infinity pools with breathtaking ocean views, six whirlpools, a children's pool, a water park for little ones, a water park for all ages and a lazy river. Located just 10 minutes from downtown Cancun and 35 minutes from Cancun International Airport, this luxurious resort provides an ideal vacation setting for couples and couples with children. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Mini golf
Water park
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
Spanish
3950Reviews822Q+A100Room tips
Traveller rating
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Popular mentions
La R wrote a review Yesterday
Columbia18 contributions6 helpful votes
+1
Tides Poolside Grill I recently had a chance to visit this place for a destination Birthday celebration. Lunch at this place was fabulous especially the fish tacos, shrimp tacos & shrimp burritos. But our absolute favorite was our waiter Daniel Cruz and his specialty shot which deliciously tasted like chocolate!!🤗 Daniel was thee absolute best waiter and we look forward to seeing him again!
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Karen Nuñez, Otro at Dreams Playa Mujeres Golf & Spa Resort
Responded today
Dear LReid2014, Thank you so much for sharing the review of your great birthday vacation with your family at Dreams Playa Mujeres Golf & Spa Resort. We are very glad to read that you had such a great experience at our all-inclusive and family-friendly resort in the Mexican Caribbean thanks to our great restaurants, delicious foo, and friendly staff. Thank you so much for your kind words and we really hope to have the honor of receiving you again. Warm regards, Anahi Nuñez Social Media
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MSE0823 wrote a review Yesterday
New Lexington, Ohio2 contributions
Very disappointed! We have traveled to Mexico many times and like to stay at the Secrets Resorts. We will never stay at this resort again. There are two restaurants near the rooms the rest are located about 1/8-1/4 of a mile away at the front of the resort. They take you via golf cart. Sometimes when you call for a golf cart they come right away or you may wait a while or they don’t show up at all. Two of the restaurants located near the rooms were closed for dinner or we had over an hour wait. We ended up ordering room service. The outside bars, one on the beach, two near the pool closes at 6:00pm. Our room was so hot during our stay that it was hard to sleep. We turned it clear down to 50 degrees and it still said 75 degrees. They never did fix it. Refrigerator was warm, ice machine on the floor didn’t work, they were terrible about cleaning the room and filling mini bar. We tried to order drinks for the room. They only deliver beer or cheap wine. It took them one and a half hours and I called it took them another half hour to deliver 6 warm beers. The workers said the were preparing for the “big bosses” so they were working all hours. Two of the days they would t play music near the pool because of the “big bosses” and if guests tried to play their own they were asked to turn ur off. At one point I had to call and ask for more toilet paper because they were terrible about refilling needed amenities. I talked to some guests that said they had been there several times but would not come back again after their stay this time. We liked one really good server Benito so we would move to where he was working to get good service. I ended up calling Unlimited Vacation Club (which we are members of) to try and get help. We could not get moved without a charge. The resort promised to make it right after UVC called them but they never really make it right. They gave us a bottle of tequila. That’s not what we wanted. We really wanted our temperature in our room fixed, and be able to have fun abc relax. So many of the guests were so disappointed that they were going to Dreams next door to eat and hang out. We would ask for a crown and coke when we were at the pool and they said they didn’t have Crown Royal but one time when we went to the Market Place restaurant they had it. Which made no sense. I really hope things get better at this resort. I’m not sure if it’s the management or what.
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Date of stay: September 2021Trip type: Travelled as a couple
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Mike P wrote a review Yesterday
1 contribution
Jaime, made our week special. He went out of his way to make our family feel like we were a part of his. He's a good Human:). Attentive, Communicative, and Happy. I'll be the first to say we will miss him!!! Of course, the rest of the place is wonderful too!
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Date of stay: September 2021
Value
Location
Service
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Response from Karen Nuñez, Otro at Dreams Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear mikepT1223UK, Thank you so much for sharing the review of your great experience at Dreams Playa Mujeres Golf & Spa Resor, we are very glad to read that you had such a great experience at our all-inclusive and family-friendly resort in the Mexican Caribbean thanks to our attentive staff, especially our Pool Concierge. Thank you so much for your lovely words and we really hope to have the honor of receiving you and your family again for another great vacation. Warm regards, Anahi Nuñez Social Media
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Gaye P wrote a review Yesterday
1 contribution
Our family vacation to this beautiful resort was perfect! We took advantage of much of the activities that the resort had to offer during the seven days we were there and still could have stayed another week and would have had plenty of new things to do. Our trip was enhanced by the lead pool concierge, Jaime. He met with us several times a day to be sure we had everything our family needed and helped us navigate all of the daily dining and activities that were on the calendar for the day. He took time to learn our names and made our family feel well taken care of and special. The rooms were well stocked and all of or needs were met. The morning view of the sun rising over the Gulf of Mexico was spectacular! We enjoyed all of the restaurants that we went to. The food was high quality and the service was excellent. We were able to get a cabana by the pool by each morning but be warned you have to put pool toys or something on them by 6:00 a.m. or they will be gone. No need to do that at the beach as there are plenty available later in the morning. The resort does an excellent job protecting its guests and staff from COVID. All staff wear masks inside and outside and guests must wear them during indoor shows and while getting food at the buffets. we really enjoyed this resort and will return again!
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Date of stay: September 2021
Location
Cleanliness
Service
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Response from Karen Nuñez, Otro at Dreams Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear 621gayep, Thank you so much for sharing the review of your excellent family vacation at Dreams Playa Mujeres Golf & Spa Resort. We are very happy to read with such a detailed that you had a great time at our all-inclusive and family friendly resort in the Mexican Caribbean thanks to our friendly service, attentive staff, beautiful views, nice restaurants, and benefits of the Preferred Club. Also, is very good to know that you felt safe thanks to our reinforced clean protocols CleanComplete Verification™. Thank you for your review and we hope to have the honor of receiving you again. Warm regards, Anahi Nuñez Social Media
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Anth M wrote a review 21 Sep
1 contribution
First off, the place was beautiful and clean! I was very pleased with the service and help of staff when i arrived whether it was to book a tour upgrade my room or even swim with dolphins... I also couldnt believe how personable and professional some were . One in particular (Valeria) always had a smile on her face even with a mask on. Very good with kids and activities in the pool. My favorite part was the choreographed dance routine the staff put on .i was blown away . 👌🏼 There were so many restaurants and attractions to choose from here! This place is a Dream!
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Karen Nuñez, Otro at Dreams Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear Mmuss1, Thank you so much for sharing such a great review of your great experience at our all-inclusive resort in the Mexican Caribbean. We are very happy to read that you liked the kind attention of our staff, comfortable suites, swimming pool, and activities for the kids. It is also great to read that you liked our fun entertainment activities and the delicious food of our restaurants. Thank you for your review and we really hope to have the honor of receiving you again at Dreams Playa Mujeres Golf & Spa Resort. Warm regards, Anahi Nuñez Social Media
Read more
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PRICE RANGE
US$259 - US$1,665 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
502
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Frequently Asked Questions about Dreams Playa Mujeres Golf & Spa Resort
Which popular attractions are close to Dreams Playa Mujeres Golf & Spa Resort?
Nearby attractions include Playa Norte (6.8 km), Zona Arqueologica El Meco (6.0 km), and Rock Bar (6.8 km).
What are some of the property amenities at Dreams Playa Mujeres Golf & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Dreams Playa Mujeres Golf & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Playa Mujeres Golf & Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Playa Mujeres Golf & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Dreams Playa Mujeres Golf & Spa Resort?
Conveniently located restaurants include Los Tacos de Humo, Pizza & a...More, and Guru Beach Club & Restaurant by Lotus.
Are there opportunities to exercise at Dreams Playa Mujeres Golf & Spa Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Dreams Playa Mujeres Golf & Spa Resort have an airport shuttle?
Yes, Dreams Playa Mujeres Golf & Spa Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dreams Playa Mujeres Golf & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Playa Mujeres Golf & Spa Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Dreams Playa Mujeres Golf & Spa Resort?
Many travellers enjoy visiting Hacienda Mundaca (10.3 km).