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Condominio Playa Mujeres, Playa Mujeres, Costa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$465
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US$490
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US$437
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Free cancellation until 13/12/21
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Room & Suite (1823)
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkelling
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Car hire
Taxi service
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Wake-up service / alarm clock
iPod docking station
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Price:Take this deal for an extra 5% off!
6504Reviews1068Q+A100Room tips
Traveller rating
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Popular mentions
ericwhughes wrote a review Today
Jersey City, New Jersey1 contribution
If you are looking for an adults only, all-inclusive resort that is full of breathtaking views, incredibly kind and caring staff, and some of the tastiest food you’ll ever eat, then look no further than Beloved. My husband and I went to celebrate his 40th and it felt like our entire trip was one long birthday celebration. Indeed, as a gay couple we were cautiously optimistic that we would feel welcomed and have a good time. Boy did we underestimate Beloved: we felt all the love and kindness and had a fabulous time!! Book your next trip to Beloved and let the sunny beach and gentle waves soothe your soul.
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Review collected in partnership with this hotel
Date of stay: September 2021
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minx6469 wrote a review Aug 2021
Baltimore, MD334 contributions212 helpful votes
Hotel's Favourite
This vacation was our 2nd time at Beloved (our previous stay was in 2017 and we've also stayed at Excellence Playa Mujeres in 2011) and it was just as good as our first trip. During our 4-night stay we loved our swim-up suite (#305). Michel was our poolside waiter and checked on us constantly. My husband's favorite restaurant this time around was Le Bisou (try the Lobster Vol Au Vent) and mine was Lupita Steakhouse (don't miss the mushroom cream soup). Our hydrotherapy session with Gabriel was fun and relaxing. My muscle-soother massage with Juanita was amazing!! Juan at the Lobby Bar made incredible drinks for us every night. Our favorite nightly entertainment was Black Jam - Acoustic Rock Duet. They are so talented!! Sushi at the Lupita Lounge was amazing. I will add that Beloved and their staff are very good with Covid protocols. Every staff member wears a mask at all times. Hand sanitizer is everywhere and offered to every guest when checking into every restaurant. Covid tests for departure are fast and easy. Our only issues had to do with other guests. Loud, obnoxious, "party" people who clearly did not read about Beloved before traveling. My husband and I speculate that EPM was fully booked and those people were referred to Beloved instead, not realizing the 2 resorts are completely different in atmosphere. I heard some guests complain about the lack of outdoor music or nightly entertainment - they considered Beloved "too quiet" and "boring". In the future I hope both Excellence and Beloved will make their differences more clear. All in all, we had a wonderfully relaxing trip. Beloved is our favorite place to visit and we can't wait to return.
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Date of stay: August 2021
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1 Helpful vote
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Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded 4 weeks ago
Dear guest, First and foremost, we would like to thank you for choosing Beloved Playa Mujeres as your vacation destination and for taking the time to write and share your feedback with other travelers. We are delighted to read that we were able to create a relaxing atmosphere as the resort is perfect for vacationers of all kinds; those who like some action, and those who prefer the tranquillity and relaxation a more low-key vacation provides. We will forward your kind words to our team for their contribution to how memorable and special was your stay. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.
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alexgcuesoft wrote a review Yesterday
Independence, Ohio1 contribution
we truly enjoyed our whole trip. I would highly recommend this place to others. The room was very clean. Service was attentive. The Spa was rewarding. Food was inviting the eyes and pleasing the taste buds.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
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Cleanliness
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Sleep Quality
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Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded today
Dear guest, First of all, we would like to thank you for your recent stay at Beloved Playa Mujeres and for taking the time to share this review with the TripAdvisor community. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. In addition, it is a pleasure knowing that you thoroughly enjoyed our Spa. We will pass your kind words along to the entire team. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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TiffanyMG61 wrote a review 21 Sep
1 contribution
Far and away THE BEST resort we have ever stayed at, and we vacation 4 times per year not to mention work travel, speaks volumes. If you want to completely relax, not a care in the world!!!The Staff, The Property, The Accommodations, The Pools, The Restaurants, The Bars..Housekeeping EVERYTHING IS THE BEST.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded today
Dear guest, First and foremost, we would like to thank you for choosing Beloved Playa Mujeres as your vacation destination and for taking the time to share this review with other travelers. We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained grounds and facilities, and there are plenty of food options to choose from and so are the entertainment and pool choices. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations. We look forward to welcoming you back soon and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
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TeeLewis8 wrote a review 21 Sep
Denver, Colorado2 contributions3 helpful votes
Beloved is a fantastic resort. Our trip was short, but we'll certainly consider this resort again when we return to the area. First off, this location is north of Cancun, outside of downtown and away from the Hotel Zone, in a gate-secured area, so keep in mind that it takes 30-40 minutes from the airport. Given Covid and traveling today, our plan was to find an isolated, adults-only, all-inclusive and Beloved was perfect. We felt that the resort, and this region in Mexico handled Covid protocols extremely well. We felt safe the entire trip and will return to Mexico in general. Beloved was also very professional and well organized with their Covid tests for all guests. If you're into sailing/boating and or fishing, Beloved is a great choice because the marina in right across from the hotel. We went sailing one day and we felt like we were picked up at our front door. Further south in Cancun or Playa Del Carmen, you might need to take a cab or get a driver to get to a much busier marina. Punta Sam was quiet and incredibly easy to get to from Beloved. Beloved is quiet, and we loved this. They do have some live music and there is some action, so it never felt "dead quiet", but the general vibe is peaceful. All 4 restaurants were excellent, we did not have 1 bad meal. We did not go to the 'Sports Bar' on the 2nd floor, but did try everything else for either late Breakfast or Dinner. The beach is very nice and there was plenty of room for sun chairs. We've been to resorts that require you to either reserve and or pay for chairs, or someone must get up at 7am to fight the rush. This was not an issue here. You can even swap locations throughout the day if you want. There is some seaweed, but it's minor and they manage it daily. The beach staff were all fantastic - Angel, Francisco, Cristian, Antonio and Eduardo were all great. Gustavo was an excellent server and really knows his wine, so if you're into that, make sure you talk to him. Our room was a swim up junior suite in building #2, which is a great, central location. I will say that if we return we'll try and book in building #3 if we can. The vegetation and plant growth is better for building #3, which gives you more privacy between your outside lounge areas. My wife did not like the all glass shower and bathroom, especially with a swim up room. It did not bother me all, and nothing happened, but she did feel the need to close the curtains to shower. Not a big deal, just a general comment. My only negative comments have nothing to do with the resort or the staff, it's with people. This resort has a dress code. No one cares about the t-shirt collection that you've acquired during Covid lockdown. Men - please wear collard shirts and buy a decent pair of pants and beach shorts.
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Date of stay: September 2021
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Room Tip: If you want a swim up - get something in building #3, it has more vegetation growth between the...
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1 Helpful vote
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Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded today
Dear guest, First and foremost, we would like to thank you for your recent stay at Beloved Playa Mujeres and for taking the time to share your opinion with other travelers. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We really appreciate your detailed feedback. It means so much when it comes from our guests. At Beloved Playa Mujeres, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work. We appreciate all your comments that will certainly encourage other readers to stay with us. thank you for your understanding regarding the dress code. As an all-inclusive luxury resort, there is an established dress code policy for certain restaurants to maintain the level of sophistication that our hotel is famous for, and lives up to the delicious food offered. For more information, you can see under the FLAVORS & SPIRITS section in our webpage and app. We look forward to welcoming you back in a heartbeat. Please, receive our warmest regards from The Excellence Collection.
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PRICE RANGE
US$364 - US$770 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la amada resort, la amada playa mujeres
FORMERLY KNOWN AS
La Amada Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
109
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Frequently Asked Questions about Beloved Playa Mujeres
Which popular attractions are close to Beloved Playa Mujeres?
Nearby attractions include Capilla de Guadalupe (7.5 km), Playa Norte (5.8 km), and Zona Arqueologica El Meco (3.4 km).
What are some of the property amenities at Beloved Playa Mujeres?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Beloved Playa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Beloved Playa Mujeres?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Beloved Playa Mujeres?
Yes, free parking is available to guests.
What are some restaurants close to Beloved Playa Mujeres?
Conveniently located restaurants include Los Tacos de Humo, Pizza & a...More, and Guru Beach Club & Restaurant by Lotus.
Are there opportunities to exercise at Beloved Playa Mujeres?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Beloved Playa Mujeres have an airport shuttle?
Yes, Beloved Playa Mujeres offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Beloved Playa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Beloved Playa Mujeres?
The staff speaks multiple languages, including English and Spanish.