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Grand Palladium Costa Mujeres Resort & Spa

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Vialidad Paseo Mujeres Mz, 1, Playa Mujeres, Costa Mujeres 77440 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
27 people are viewing this hotel
Hotel direct offer!EXTRA SAVING: 5% OFF!
Expedia.com
US$426
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Free cancellation until 07/04/22
Hotels.com
US$426
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Free cancellation until 07/04/22
Destinia.com
US$307
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Free cancellation until 04/04/22
PricelineUS$426
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (4703)
Pool & Beach (784)
Dining (448)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 30/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Palladium Costa Mujeres Resort & Spa
Updated 30/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 14 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Palladium Costa Mujeres Resort & Spa is located on Costa Mujeres beach, an esteemed spot on the Mexican Caribbean, just a short drive from the vibrant town of Cancún. Its 5-star sporting and leisure activities are well-suited for families, couples, groups of friends, or business professionals looking for a Caribbean holiday in Mexico. With Infinite Indulgence®, Everything is included. Grand Palladium Costa Mujeres Resort & Spa has direct access to the beach and shares the Zentropia Spa & Wellness center with TRS Coral Hotel. The Family Selection service, premium sports facilities, high-quality gastronomy on offer, leisure, and shopping areas ensure both children and adults stay entertained. The heart of Grand Palladium Costa Mujeres Resort & Spa is “The Village”, its exclusive area with a wide range of gastronomy and leisure outstanding luxury services for families, friends and couples. Kids exclusive zone is also located inside an island-shaped special area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Shops
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
Hotel links
Special Price:EXTRA SAVING: 5% OFF!
4726Reviews825Q+A100Room tips
Traveller rating
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Popular mentions
Devin D wrote a review Yesterday
Vail, Colorado2 contributions
My husband and I had such an amazing time celebrating our honeymoon at the Grand Palladium! Special shout out to Benjamin on the bell team for making our stay personal and memorable from start to finish, and to the amazing POP activities team--specifically Josiah, Gabo and Patricia. We enjoyed some pool volleyball, archery, and paddle boarding around the hotel lagoon. Every single staff member we encountered was pleasant, welcoming and helpful. We felt so special! Much love from the Atkinsons- Devin and Eric
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Date of stay: September 2021
Value
Location
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Carlos M wrote a review Yesterday
Punta Cana, Dominican Republic2 contributions1 helpful vote
We had an amazing time at this BEAUTIFUL Resort. We were treated with the most highest respect, care and love that a family should have in a vacation. I would like to thank Antonio from Travel Club for making our stay wonderful. Antonio from the transportation little cars for easy transports around the hotel, the manager Carlos from travel Club poolside and Beach for attending to our every need and setting up our private cabana near such a beautiful pool side view. We are definitely setting our next family vacation at this destination after what we experienced and seen. thank you treating us Like family at the Grand Palladium Costa Mujeres Resort and spa!!!!
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Date of stay: October 2021
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labelladivag wrote a review 18 Oct
Gilbert, Arizona10 contributions8 helpful votes
This resort was beautiful with an amazing spa but all the upselling was ridiculous. If you don't want to offer lobster with the all inclusive price then don't have it. The staff went above and beyond and made it a wonderful stay but unless you are a Grand Palladium member, I would not recommend it at all. The rooms were smaller then other resorts I have been to down there and it is way north or Cancun by 35 -45 minutes.
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Review collected in partnership with RCI
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Miriam Santos, Atención al cliente/recepción at Grand Palladium Costa Mujeres Resort & Spa
Responded 2 days ago
"Dear Guest, We want to thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your recent family vacation in the Mexican Caribbean and especially thank you for sending us your comments through your helpful review. Regarding the areas of improvement, we appreciate your observations, which are highly valued and have been transmitted first-hand to the corresponding areas. We hope that you will give us a new opportunity to serve you and can witness the continuous improvement in which we work on a daily basis. Cordially," Andres Peimbert Hospitality Sr Advisor
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J V wrote a review 18 Oct
1 contribution
Had a wonderful honeymoon with my MilkBear+1 at the Grand Palladium. Excellent service from all staff!!! Props to GABO, PATTY, ENRIQUE, and LEONARDO! Thank you Gabo and Patty for the fun pool activities and paddle boarding! Thank you Enrique for managing the bar at the pool and going out of your way to make our stay memorable! Thank you Leonardo the bellboy! Muchos gracias mi amigos!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Miriam Santos, Atención al cliente/recepción at Grand Palladium Costa Mujeres Resort & Spa
Responded yesterday
"Dear Guest, Thank you for taking the time to rate us following your recent stay at Grand Palladium Costa Mujeres Resort & Spa. I am pleased to know that you had a satisfactory experience in our property. We will love to welcome you back whenever your trips bring you back to Costa Mujeres. Sincerely," Andres Peimbert Hospitality Sr Advisor
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Sharonbc01 wrote a review 18 Oct
1 contribution
Really enjoying our stay at the GP. Lovely setting and great accommodation. Last night Oct-17 was super fun with karaoke at the bar in a normally subdued place it brought everyone together for a fun night!!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Miriam Santos, Atención al cliente/recepción at Grand Palladium Costa Mujeres Resort & Spa
Responded 3 days ago
"Dear Guest, Thank you for deciding to make Grand Palladium Costa Mujeres Resort & Spa your chosen destination for your family holidays. We are very happy to read about your fantastic stay in our new Costa Mujeres paradise, where you could enjoy the friendly attentions of our staff, the beautiful scenery of our facilities and the delicious food in our restaurants. We truly believe that your words motivate our staff to continue giving their best every day. We truly hope to welcome you for many years to come. Kind regards," Andres Peimbert Hospitality Sr Advisor
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PRICE RANGE
US$248 - US$558 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
673
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Frequently Asked Questions about Grand Palladium Costa Mujeres Resort & Spa
Which popular attractions are close to Grand Palladium Costa Mujeres Resort & Spa?
Nearby attractions include Playa Norte (7.1 km), Zona Arqueologica El Meco (6.2 km), and Rock Bar (7.2 km).
What are some of the property amenities at Grand Palladium Costa Mujeres Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Grand Palladium Costa Mujeres Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Costa Mujeres Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium Costa Mujeres Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Grand Palladium Costa Mujeres Resort & Spa?
Conveniently located restaurants include Pizza & a...More, Los Tacos de Humo, and Cenacolo Puerto Cancún.
Are there opportunities to exercise at Grand Palladium Costa Mujeres Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Palladium Costa Mujeres Resort & Spa have an airport shuttle?
Yes, Grand Palladium Costa Mujeres Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Palladium Costa Mujeres Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Costa Mujeres Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Palladium Costa Mujeres Resort & Spa?
Many travellers enjoy visiting Hacienda Mundaca (10.7 km).