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Hotel Riu Palace Costa Mujeres

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Blvd. Costa Mujeres, Playa Mujeres, Costa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$247
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Free cancellation until 08/12/21
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US$247
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US$190
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Free cancellation until 07/12/21
Riu.comUS$294
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Traveller (2041)
Pool & Beach (496)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Costa Mujeres
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Travellers' Choice
The 24h, All Inclusive Hotel Riu Palace Costa Mujeres opened its doors in November 2018 and is situated directly on the beachfront of Costa Mujeres, next to the Hotel Riu Dunamar. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence & sophistication, creating a unique experience. The location is ideal due to its proximity to Cancún International CUN(35km), Cancún(18km) and invites you to explore the area. The hotel has 670 cozily furnished Suits with free Wi-Fi and offers modern amenities. Relax in our spa or get in shape at the fitness center. 5 outdoor pools, 2 with swim-up bar. Day & evening entertainment, Pacha Discotheque & "Splash Water World" at our neighboring hotel. For lovers of gastronomy, we offer live cooking stations at our main restaurant; Japanese, Italian, Fusion, Mexican specialty restaurants, Steakhouse, 6 bars, as well as Patisserie&ice cream parlor, Pepe's Food Grill lunch time.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Water park
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
Hotel links
Special Offer:Receive 500 free points
1455Reviews652Q+A100Room tips
Traveller rating
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Popular mentions
gbeverly wrote a review Yesterday
Greenville, South Carolina1 contribution
I first gave the resort a 5 but now a 1. We stayed from Sept 12, 2021 to Sept 19, 2021. On Sept 18 around 6:30 p.m. we visited the gift shop they had clay decanters and 6 shot glasses for $45 I was in the process of purchasing 2 sets when the little man told me that he doesn't have a bag to give to me and that if I wanted a bag to put my $72 (there was a 20% sale) worth of items in I needed to purchase a bag or walk out the store with the items in my hands. He stated that there are no bags in all of Mexico. But then he told me if I bought a hat he would put the hat in a bag. I said so why can't you put the items I am buying in that hat bag, he said no. I said so if there are no bags in Mexico why did you tell me if I bought the hat you would give me a bag. I didn't purchase the items I left them there. My sister purchased 3 shirts and he didn't give her a bag she left out of the store with the shirts in her hands. The next day I wanted to speak to a manager but Eduardo at the front desk stated he was at lunch. I told him what happened he stated that the guy had to be joking and that I am going to regret not purchasing the items. I told him I will never regret keeping my money. I never got to speak to a manager before I left but I will be calling the corporate office.
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Date of stay: September 2021Trip type: Travelled with friends
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Angeleque R wrote a review 21 Sep
1 contribution
I had the most amazing time! Everything was great but I think my favorite thing were the entertainment people. The activities were fun. Thank you to Manuel for making my week memorable and making me laugh the whole time. He has such a good personality. The whole staff was funny and truly know how to keep people happy and have a good time! Plus, their shows were all so good and there’s so many talented people working there. I gotta go back so Manuel can teach me how to dance lol also, Michelle, angel, tommy and the blonde girl.. honestly everyone was great. The bartenders and servers like Brenda work hard and still make the time there fun.. truly amazing people, amazing atmosphere, and I truly had the best, fun, relaxing vacation and I can’t wait to go back!
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Date of stay: September 2021Trip type: Travelled as a couple
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Ralph P wrote a review 21 Sep
1 contribution
+1
Our week long stay here was AMAZING! This resort is definitely a go to! To the amazing views inside and out to the wonderful workers! My favorite person was Manuel the lead entertainer! He was always full of energy and made sure everyone had fun! Thank you Manuel! I can’t wait to come back and visit! I also want to give a shout-out to other members of the Sports and Entertainment team! Michelle, Angel, and Tommy! Everyday they also made sure to interact with the people around and did a great job hosting the shows at night! Also the workers in the restaurants and dining areas work so hard as well. If you are by the pool bar PLEASE go to Brenda! SHE WILL TAKE CARE OF YOU! These people made my stay amazing! THANK YOU ALL.
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Date of stay: September 2021Trip type: Travelled as a couple
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brent s wrote a review 21 Sep
2 contributions
Had a blast at this hotel! My girlfriend and I visited with 2 couples and don’t have any complaints. Amenities were great, but the service was even better. Manuel and his team were incredible - he made the activities fun for kids as well as the older folks. The service around the bars and restaurants was incredible as well. Would 100% recommend to others!!
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Date of stay: August 2021Trip type: Travelled as a couple
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Tim E wrote a review 21 Sep
4 contributions1 helpful vote
We had a great time in Costa Mujeres. From a sunset sail to deep sea fishing, there was a lot to entertain us. Manuel (the guy who ran the activities) was always in a good mood and ready to get the fun started. Lots to do on the resort. Played sand volleyball, pool volleyball, massages, yoga, etc. Manuel was always on the microphone getting the people involved. Definitely would go back.
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Date of stay: August 2021Trip type: Travelled as a couple
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PRICE RANGE
US$190 - US$416 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
670
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Frequently Asked Questions about Hotel Riu Palace Costa Mujeres
Which popular attractions are close to Hotel Riu Palace Costa Mujeres?
Nearby attractions include Rafa Nadal Tennis Centre (3.6 km) and Isla Blanca (3.7 km).
What are some of the property amenities at Hotel Riu Palace Costa Mujeres?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Riu Palace Costa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Palace Costa Mujeres?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Riu Palace Costa Mujeres?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Costa Mujeres?
Conveniently located restaurants include Chic Cabaret & Restaurant Costa Mujeres, Cenacolo Puerto Cancún, and Cilento.
Are there opportunities to exercise at Hotel Riu Palace Costa Mujeres?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Riu Palace Costa Mujeres have an airport shuttle?
Yes, Hotel Riu Palace Costa Mujeres offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Riu Palace Costa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Palace Costa Mujeres offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Riu Palace Costa Mujeres?
Many travellers enjoy visiting Hacienda Mundaca (13.0 km).