We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Villa del Palmar Cancun Beach Resort & Spa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Villa del Palmar Cancun Beach Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,467 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,245: English reviews
Torrance, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

We had a great time at this resort. This was the first time we visited an all inclusive resort and it was nothing short of spectacular. Apart from some communication barrier with some service staff, everything else just blew us away. While the last bar closed at 2am (the other bars closed at 11pm), it did not impact our opinion... More 

Helpful?
1 Thank Baadal P
Wallkill, New York
Level Contributor
5 reviews
3 hotel reviews
Reviewed 2 days ago NEW

Amazing resort, food incredible, staff so accommodating. We reserved a two bedroom suite. It was huge, having really three rooms, three balconies and three bathrooms. Room was spotless. View from our room was picture perfect. Hammock's were just a great touch and a great way to relax. All the restaurants were wonderful. Food simply amazing. So fresh, so full of... More 

Helpful?
Thank scott_buchalter
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Staff is amazing, very nice rooms, specially the suite. Everything went smoothly, service is top notch (i like to tip) Food is very good, kids pool is heated, Spa service is also good. Would go back in a heart bit. Special thanks to Caro, our wedding planner.

Helpful?
1 Thank S145YMjorgep
Carrollton, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

it was an excellent time. The all inclusive package we spent our hard earn money on, was well spent!. The room very spacious. Housekeeping did a spectacular job. The staff are very profession and focused on your comfort and well being!. The grounds are clean well kept, The dining is excellent! We will be going back!!!!!!

Helpful?
1 Thank Gstafford61
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

There were a series of misscomunication problems. Prior to booking I called the hotel and I was told that bars were open 24 hrs. Finally when I arrived at the hotel I was told that they were open until 1 AM, and to my surprise at 11PM EVERYTHING was closed. Even when I called room service they sent me to... More 

Helpful?
2 Thank el12rrvc
Wexford, Pennsylvania
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

We've historically avoided all inclusive resorts, preferring smaller/boutique type hotels for their personal service. Our last trip, to the Caribbean, largely reinforced our concerns about all inclusives, but we decided it was a smart move for our first trip with two young children. But Villas was a pleasant surprise and definitely a place we would consider visiting again. We had... More 

Helpful?
Thank NCTraveler9
Pittsburgh, Pennsylvania
Level Contributor
89 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 days ago NEW

This resort is stunning. The grounds are well maintained and beautiful. The bartenders are all fantastic but definitely favored the guys at the beach bar. Try the Tiki at the beach bar! Best drinks I have ever had at an all inclusive. The food is very good and there are so many options at each restaurant. I loved the fish... More 

Helpful?
Thank yelhayh11
Baldwin, New York
1 review
Reviewed 6 days ago NEW via mobile

It was my first time in Mexico in general and I've always wanted to experience the great weather and food down there. The service and food was absolutely amazing. The bartenders were very friendly and funny and excellent. I really enjoyed the activities that they provided daily and had a blast with Karla and Wendy as they were there working... More 

Helpful?
Thank Rharris29
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Rharris29, It gives us great pleasure to read your review; and, we are truly honored to have served you so well. Our many talented and devoted colleagues will be pleased with your generous praise of their service, the activities and your dining experiences. Karla and Wendy will be recognized for the exceptional service they provided and how much enjoyment... More 

Bangor, Maine
2 reviews
Reviewed 6 days ago NEW

This was our first all inclusive and it was the greatest getaway ever. The staff and resort made it the greatest. The location of our room was perfect due to our disabilities they placed us on the first floor near the entrance in front of the adult pool. Our dining and cuisine experience was above our expectations. Our favorite restaurant... More 

Helpful?
Thank garnelishartford
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Garnelishartford, We are appreciative that you chose us for your vacation destination and for your detailed and helpful review. We can not thank you enough for the time you spent and are truly honored to have served you so well. Your review definitely rejuvenates our spirits and confirms our vision that every detail and every effort we make are... More 

Graham, Texas
Level Contributor
141 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 1 week ago via mobile

We've stayed at the namesake property in Cabo, as well. The property in Cancun is supposed to be newer and nicer, but it doesn't really show. We reserved a 2-bedroom penthouse that was supposed to have dedicated concierge and Butler service. While not expected to be present continually nor at our beck-and-call, we essentially never saw them again after we... More 

Helpful?
2 Thank Michael H
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Mr. Michael H, We deeply regret that the service you experienced did not reflect our mission statement, training, or the normal guest experience at our beautiful resort. Our commitment to excellence was and will remain unwavering. Our goal is for every guest to enjoy a vacation where every expectation they have is met or exceeded. This is paramount to... More 

3,454 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3150)
Viewed
Hotel & Grounds (623)
Viewed
View from Room (286)
Viewed
Room/Suite (368)
Viewed
Pool/Beach Area (652)
Viewed
Dining (307)
Viewed
Bathroom (27)
Viewed
Family/Play Areas (12)
Viewed
Business Centre/Function Rooms (6)
Viewed
0:48
Videos (1)
Viewed
Other (868)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (278)
Viewed
Amenities (20)
Viewed
Beach (12)
Viewed
Luxury Suite (30)
Viewed
One Bedroom Suite (43)
Viewed
Pool (30)
Viewed
Dining (46)
Viewed
The Hotel (15)
Viewed
Three Bedroom Loft (82)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (1)
Viewed
Room/Suite (4)
Viewed
Bathroom (3)
Viewed
Dining (5)
Viewed
Pool/Beach Area (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Mujeres
1.0 km away
Finest Playa Mujeres
Finest Playa Mujeres
#3 of 5 in Playa Mujeres
2,367 reviews
20.2 km away
Omni Cancun Resort & Villas
1.2 km away
Excellence Playa Mujeres
Excellence Playa Mujeres
#1 of 5 in Playa Mujeres
10,494 reviews
Show Prices
Show Prices
Show Prices
1.4 km away
Beloved Playa Mujeres
Beloved Playa Mujeres
#2 of 5 in Playa Mujeres
3,041 reviews
17.0 km away
Live Aqua Beach Resort Cancun
14.6 km away
Grand Fiesta Americana Coral Beach Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2, Manzana 9 Lote 3 SM 2 | Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $157 - $848 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa del Palmar Cancun Beach Resort & Spa 4*
Number of rooms: 415
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Cheap Tickets, Odigeo, Travelocity, Priceline, Hotels.com and Jetsetter so you can book your Villa del Palmar Cancun Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
334 questions
Ask a question
Paulina, Louisiana
over a year ago

See all questions (334)

Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high rooms had a great view of ocean!!!”
 of 5 bubbles scott_buchalter, 2 Dec 2016 | Read review
“Isla mujeres is minutes away, you can catch the ferry within walking distance.”
 of 5 bubbles S145YMjorgep, 1 Dec 2016 | Read review
“All rooms have a ocean view!!”
 of 5 bubbles Gstafford61, 1 Dec 2016 | Read review
“ask for a higher location”
  • Villa del Palmar Cancun Beach Resort & Spa
  • Villa del Palmar Cancun Beach Resort & Spa
  • Villa del Palmar Cancun Beach Resort & Spa
  • Villa del Palmar Cancun Beach Resort & Spa
  • Villa del Palmar Cancun Beach Resort & Spa
  • Villa del Palmar Cancun Beach Resort & Spa
 of 5 bubbles yelhayh11, 29 Nov 2016 | Read review
“Don't accept any rooms in Building 3.”
 of 5 bubbles SEDONASUSAN, 23 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay