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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,670 Reviews from our TripAdvisor Community

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Showing 3,429: English reviews
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Brick, New Jersey
Reviewed yesterday NEW

We spent a week here as owners at another location. We split up 4 all inclusive days with a day at Isle Mujeres and the other two days pay as you go.I will write this review as comparing to the other VDP resorts, because they are all basically the same level of accommodations and service expectations. This resort has a...

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Thank marktgriffith
Raleigh, North Carolina
Reviewed yesterday NEW

This property was wonderful, the service was exceptional, and the food was delightful. You cannot go wrong with this resort. You should get the all inclusive which is worth the extra funds. The all inclusive included room service, all alcoholic beverages, and food. The resort is a bit remote but only a short drive to the city where other hotels...

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Thank hssmith30
Kingston, New Hampshire
Reviewed yesterday NEW

WARNING!! On February 18, I arrived along with friends at the Cancun International Airport. When exiting the airport, there are tour operations stationed all along the exits. We decided to see what some of the options were for outings in the greater Cancun area. We were shown many options by one of the employees, Fernando Maldonado. He told us that...

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1Thank ChristineCas978
Reviewed 2 days ago NEW

Just returned from 6 days at at the Villa del Palmar. This was my first time to this resort and this area of Cancun. I have been to the Maya Riviera many times before. The resort was lovely. We had a one bedroom suite with with a seperate dining/livingroom/kitchen and murphy bed which my daughter said was very comfortable. A...

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1Thank Suzanne L
Chicago, Illinois
Reviewed 2 days ago NEW

Service wasn't the best. Had to call 4 times to get someone to come clean up water leaking from our fridge. the activity desk was too relaxed, didn't really want to do any work. but the resort itself was wonderful. the food was good, the bartenders always up for making something new, had several different choices for dinner. italian, mexican,...

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1Thank 312Diver
Reviewed 3 days ago NEW

Our family of 4 has just returned from 6 glorious nights at Villa del Palmar Cancun. We were extremely happy with our vacation--it was truly a relaxing, restful experience. We had a 1 Bedroom apartment, which was spacious for 4 people--a king bedroom with en suite bathroom and jacuzzi, a living room with a murphy bed, a kitchen stocked with...

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Thank Gina M
Reviewed 3 days ago NEW

This review is for the travel agent who books the activities, not the hotel itself. They are located onsite at the hotel and the hotel recommends that guests book all activities and excursions through them. As many have written, the hotel tries to get you to sit through a lengthy timeshare presentation in exchange for certain benefits, including a discount...

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2Thank Erin P
Reviewed 4 days ago NEW

We visited the hotel with my wife and one of my children for a family wedding. The service is very good, the attention of the staff is very good also. The rooms are spacious and comfortable with every possible amenity. The food and drink is very good, plentiful portions and good quality. The only weak point is the beach, it...

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Thank Jorge Eduardo L
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest Mr. Jorge Eduardo L., Your review is greatly appreciated. We are thrilled to know that you were pleased with your accommodations, the service our colleagues provided, dining experiences and overall stay. We do have a manager stationed in our lobby to ensure our guests have immediate access and quick resolution to any concern that could contribute to...

Atlanta, Georgia
Reviewed 5 days ago NEW

Just got back Feb. 20th with a 6 and 8 year old. Two major reasons to stay at this resort. The ocean is calm enough to swim in (unlike the strip) and the rooms are big so a family of 4 doesn't feel like they are on top of each other. This resort is very family oriented. The food is...

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4Thank RookerBrother
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest RookerBrother, On behalf of all of us at Villa del Palmar Cancún Resort & Spa, we want to thank you for the wonderful comments you posted. We are honored and thrilled that we were able to contribute to your well-being and enjoyment of a second vacation with us. Regarding the wi-fi we opted not to include this...

Saint Louis, Missouri
Reviewed 5 days ago NEW

The rooms are spacious and nice, the grounds attractive, the food pretty good, the drink passable, and the location convenient for getting to Isla Mujeres, though inconvenient for just about everything else. The staff are unfailingly friendly and efficient, but there are not enough of them. The atmosphere is filled with overwork, and we were waiting for service throughout. IT's...

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1Thank ericbE4718BI

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2, Manzana 9 Lote 3 SM 2 | Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $239 - $990 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa del Palmar Cancun Beach Resort & Spa 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
379 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a floor above the palm trees. And there is construction right next door to the south. They start early!”
 of 5 bubbles marktgriffith, 27 Feb 2017 | Read review
“All rooms come with hammock and privacy screen. Our room was perfect.”
 of 5 bubbles hssmith30, 27 Feb 2017 | Read review
“Just don't do it. Unless you appreciate time share scams, losing money, and wasting valuable time.”
 of 5 bubbles ChristineCas978, 27 Feb 2017 | Read review
“2nd or 3rd building at least on the 3rd floor but recommend higher”
 of 5 bubbles suzannel324, 26 Feb 2017 | Read review
“choose the hightest floor you can. had very cute boys above us. they were our 6:30 am wake up call- could hear jumping.”
  • vie from pedicure room in spa
 of 5 bubbles 312Diver, 26 Feb 2017 | Read review
5 of 5