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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,664 Reviews from our TripAdvisor Community

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Showing 3,423: English reviews
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Reviewed yesterday NEW

This review is for the travel agent who books the activities, not the hotel itself. They are located onsite at the hotel and the hotel recommends that guests book all activities and excursions through them. As many have written, the hotel tries to get you to sit through a lengthy timeshare presentation in exchange for certain benefits, including a discount...

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Helpful?
Thank Erin P
Reviewed 2 days ago NEW

We visited the hotel with my wife and one of my children for a family wedding. The service is very good, the attention of the staff is very good also. The rooms are spacious and comfortable with every possible amenity. The food and drink is very good, plentiful portions and good quality. The only weak point is the beach, it...

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Thank Jorge Eduardo L
Atlanta, Georgia
Reviewed 3 days ago NEW

Just got back Feb. 20th with a 6 and 8 year old. Two major reasons to stay at this resort. The ocean is calm enough to swim in (unlike the strip) and the rooms are big so a family of 4 doesn't feel like they are on top of each other. This resort is very family oriented. The food is...

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4Thank RookerBrother
Saint Louis, Missouri
Reviewed 3 days ago NEW

The rooms are spacious and nice, the grounds attractive, the food pretty good, the drink passable, and the location convenient for getting to Isla Mujeres, though inconvenient for just about everything else. The staff are unfailingly friendly and efficient, but there are not enough of them. The atmosphere is filled with overwork, and we were waiting for service throughout. IT's...

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Thank ericbE4718BI
United States
Reviewed 3 days ago NEW

Beautiful well manicured resort, we were a large group of 11 women. The resort was gorgeous. Upon arriving we were greeted with cold hand towels and a strawberry smoothie. Check in was fairly smooth, especially considering we were a large group with 3 rooms. Our biggest issue was with the tipping situation. We were all told upon check in that...

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1Thank Madonnalove
Oak Ridge, New Jersey
Reviewed 3 days ago NEW

We had pleasant stay at the resort, but we asked about a boat ride and told where to go. They said it was one of the top ten?!?! There's no beach!!! We were bombarded by people in town asking for money---everywhere!!!! We return home and begin to receive phone calls soliciting another stay. These phone calls went on for months....

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Thank annejevas2
Reviewed 4 days ago NEWvia mobile

This resort is solely geared up to sell you elite membership and service from senior staff severely suffers once you have declined. It is a shame as the normal staff are polite, friendly and helpful, the food on the whole is very good although if you are not a member you cannot pre book a table and if you want...

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1Thank Paul B
Temecula, California
Reviewed 4 days ago NEW

Let's face it, our experiences are relative to what you compare it to aren't they? This resort is self contained where you never have to leave the resort to find something to do! (Although we did because we like to go out exploring). Accomadations: Very nice, clean and were upgraded to a suit upon arrival. Service: Bartenders, friendly & fun!...

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4Thank angeladouglas1
Reviewed 4 days ago NEW

My family spent 3 weeks here over New Years 2014 (Yes 2014) and loved so many things about the resort. Food was great - still can't decide which restaurant was our favorite as we ate at each one multiple times. The fish tacos from the snack bar were a daily treat for me! All the staff were awesome - being...

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1Thank Patrick M
Mediapolis, Iowa
Reviewed 5 days ago NEW

First time at Villa Del Palmar. Double bedroom, room for 6. Excellent view of awesome blue water of the Gulf. Nice variety of 5 restaurants, pools, and beach. About 5 min drive to golf and 30 minute ferry ride to Isla Mujeres. Friendly staff and quiet resort about 15 minutes north of the Hotel zone. Definitely planning a return trip.

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Thank jtsands17

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2, Manzana 9 Lote 3 SM 2 | Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $244 - $967 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa del Palmar Cancun Beach Resort & Spa 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
375 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We upgraded to a 2-bedroom suite and loved it.”
 of 5 bubbles 211erinp, 25 Feb 2017 | Read review
“Try to avoid staying close to lobby”
 of 5 bubbles Madonnalove, 23 Feb 2017 | Read review
“DON'T take in the sales presentation”
 of 5 bubbles V5360SCpatrickm, 22 Feb 2017 | Read review
“Higher floors have better view of Gulf....Sun comes in early in the morning”
 of 5 bubbles jtsands17, 21 Feb 2017 | Read review
“Construction in the back end of the hotel so try to get as close to the front as you can.”
 of 5 bubbles maritzam818, 21 Feb 2017 | Read review
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