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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,569 Reviews from our TripAdvisor Community

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There are newer reviews for Villa del Palmar Cancun Beach Resort & Spa
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Showing 3,332: English reviews
Augusta, Georgia
Reviewed 3 days ago NEW

Extremely nice beach resort. We were greeted with a hand towel and a very good mango type drink(delicious).Secluded from the hotel zone but only a bus or cab ride away. Negotiate cab prices before you get in. The resort caters to your every need and the staff is wonderful!! We had an all inclusive package and it was...except for tipping....

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Helpful?
Thank sbtraveler2013
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest sbtravelr2013, It is truly our pleasure to deliver vacations that become a wonderful memory and experience. Thank you for your review and for your gracious praise of your stay and our dedicated colleagues. It is an honor to know we served you well. Nothing would please us more than to be 'su casa' whenever you vacation in...

Reviewed 4 days ago NEWvia mobile

We spent five days at the Villa del Palmar in Cancún and were impressed with their attention to detail, greeting us with warm towels and drinks, and the phenomenal restaurants and clean rooms. Enjoy!!

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1Thank Lindsay P
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Ms. Lindsay P. Our Valued Guest, We are delighted that you made us 'su casa' for your vacation and enjoyed a wonderful stay with us. We appreciate you sharing your generous praise and your mark of excellence in a review. It would be our pleasure to serve you again, Kindest regards, Gabriela U. Galicia Communications Manager Villa del Palmar...

Reviewed 4 days ago NEWvia mobile

Beautiful resort. Very accommodating staff. Jesus, the beach towel/cabana boy is especially helpful & nice. Want a pillow? He'll make you one ! Lounge chairs on beach & pool deck very accessible. There are many restaurants to choose from, & nightly entertainment. Beds very comfortable-nice linens. Housekeeping extremely responsive. Would love for large heated pool to be warmer, but used...

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Helpful?
Thank Jane B
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Ms. Jane Our Valued Guest, Thank you for your review. We are delighted that you enjoyed a wonderful stay with us. We will pass on to Jesus your kind words and he will be recognized for providing great service. We also appreciate your recognition of our many other colleagues. They are the 'heart and soul' of our resort. It...

Herndon, Virginia
Reviewed 4 days ago NEW

We (family of four with two teens) spent 5 days here and had a wonderful time! Right after making our reservations, we were given instructions on pickup, etc. They picked us up from the airport and brought us to the hotel. During check-in they provide welcome drinks - very refreshing. Rooms were ready on arrival. Needless to say, the staff...

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Helpful?
Thank History4fun
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest History4fun, We are honored to have served you so well and thrilled that you and your family enjoyed an wonderful vacation with us. Your review and generous praise serve to rejuvenate our spirits and strengthen our resolve and commitment to delivering excellence. Your gracious recognition of our many dedicated colleagues that contributed to the excellence of your...

Orono, Maine
Reviewed 5 days ago NEW

This resort is incredibly beautiful,well kept and the service is better here than at any other place I have stayed at. The staff goes above and beyond and are without a doubt the friendliest groups of individuals I've had the pleasure to encounter - especially Jorge. He knows how to take care of his guests and is one of the...

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Helpful?
Thank lovejoy357
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest lovejoy357, The review, mark of excellence and generous praise you have shared are much appreciated. We have over 700 colleagues that are unwavering in their desire to contribute to excellent vacations for our guests. We are honored to know you 'highly recommend' VDPC to other travelers. It is the greatest reward. We appreciate your generous praise and...

Cincinnati
Reviewed 6 days ago NEW

Upon arrival, this resort was extremely gorgeous. Well designed and extremely modern, this hotel provided excellent service throughout our stay. The pool and beach areas are as beautiful as they are clean. There was a variety of food for any tastes or desires. Every day when going out to relax by the pool I received excellent service. My drinks and...

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Helpful?
Thank ddstein
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest ddstein, We are honored to have served you so well and thrilled to know that we met or exceeded all of your expectations. That is the goal we are devoted to achieving. Your gracious recognition of Jorge will be shared with him. We are very proud of Jorge and the many other dedicated colleagues that contributed to...

Laurel, Maryland
Reviewed 6 days ago NEW

First of all we were greeted with a cool wash cloth and a frozen tropical drink! The staff were all very friendly. We were upgraded to include room service as well as free access to the mini fridge snacks and soft drinks. For my birthday, they surprised me with a bottle of sparkling wine and cake. The room itself was...

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Helpful?
Thank karennholland
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest Ms. Karennholland, Your extensive and finely detailed review is greatly appreciated. We are thrilled to know that you were delighted with your accommodations and that your 65th birthday with us with us was excellent. Thank you for your gracious praise of our property and for sharing the many details that contributed to your excellent stay with us....

Youngstown, Ohio
Reviewed 6 days ago NEWvia mobile

Had a blast! The resort is clean and beautiful. I loved laying by the pool with drink in hand. It was stress free with the great service. The employees are so friendly-especially Jorge at the pool...so fun! Can't wait to go back.

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Thank albutta1129
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest albutta1129, We are thrilled that you enjoyed an excellent, relaxing, stress free vacation with us; and will share with Jorge how much he added to the enjoyment of your stay. We look forward to your return. Being 'su casa' when you vacation is an honor and a privilege. Many thanks, Gabriela U. Galicia Communications Manager Villa del...

New Orleans, Louisiana
Reviewed 6 days ago NEW

We've been to a handful of all inclusive's in the Cancun area and I'd put Villa squarely in the middle. We read about the time share spiel ahead of time and declined from the get go and the staff never brought it up again. "Members" on the other hand loved to tell you how great it was. Felt like they...

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2Thank BobLoblaw02
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest BobLoblaw02, We thank you for the time spent in writing your review. We appreciate the feedback we receive from all of our guests, as we look on their experiences for ways to improve and perfect our services. If we, for any reason fail on our mission; we request bringing it to our attention immediately. We have a...

Ann Arbor, Michigan
Reviewed 1 week ago

PROS: The resort is well maintained and manicured in the main areas Breakfast was really good and the beach views from the restaurant were excellent Located closer to Isla Mujeres (not sure if that's a real pro?) CONS: $10/device for WiFi? Are you kidding? What a ripoff - small coffee shops in Cancun have free wifi. Slow check in process....

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3Thank jokerji
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest jokerji, We thank you for the time spent in writing your review. We appreciate the feedback we receive from all of our guests, as we look on their experiences for ways to improve and perfect our services. We are a resort & spa with a residential component – You don’t have to attend a presentation when making...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2, Manzana 9 Lote 3 SM 2 | Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $258 - $963 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Villa del Palmar Cancun Beach Resort & Spa 4.5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
353 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best service”
 of 5 bubbles D6349XSjenniferk, 17 Jan 2017 | Read review
“better to get a higher floor for better view over the trees”
 of 5 bubbles whiskers2, 17 Jan 2017 | Read review
“All rooms are ocean views, the higher the better view.”
 of 5 bubbles RoseAlee, 17 Jan 2017 | Read review
“If you plan to travel around, just rent a car, don't go after the taxi service in there, highly overpriced, bad service, worst attitude.”
 of 5 bubbles denymh, 16 Jan 2017 | Read review
“We were on the bottom floor, rm 1009. Garden view room that suited us well. I think floors 4 and above have the ocean views.”
 of 5 bubbles sbtraveler2013, 16 Jan 2017 | Read review
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