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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,472 Reviews from our TripAdvisor Community

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There are newer reviews for Villa del Palmar Cancun Beach Resort & Spa
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Showing 3,250: English reviews
Liverpool, United Kingdom
Reviewed 21 August 2015 via mobile

We stayed at villa del pal mar 15th August. All I can say is I really miss this place. It is truly a beautiful resort . We exchanged with interval international and it is a real high end resort . We stayed in the 2 bedroom and it was enormous , the maids cleaned and changed towels and linen everyday....

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Helpful?
3Thank Twins1999_11
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Twins1999_11, We are delighted that you were so satisfied with the excellence you experienced during your time with us, that you have decided to make us "su casa" in Cancun. Our goal is to be the place you long to return to. It is inspiring to read how pleased you were with the size and cleanliness of your guest...

Apodaca, Mexico
Reviewed 21 August 2015

Few days passed since my family and I came back from Cancun Villa del Palmar vacations and we still miss a lot the service, the good places were we stayed to have fun, to take a rest, to disconnect from the daily and normal activities in home. The ocean view are amazing, the different levels of blue colors of the...

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Helpful?
1Thank nocalu
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear nocalu, We are absolutely thrilled that we were able to contribute to your vacation being so restful and enjoyable. That is our goal. You kind words will be shared with our entire team of colleagues. They reinforce our efforts and energize each of us to continue striving for the excellence you found during your stay with us. Serving you...

NYC
Reviewed 20 August 2015 via mobile

My family of 4 stayed at Villa del Palmar the week of Aug3rd-10th and we had a great time. The resort is beautiful and the grounds are so well maintained. The lush landscaping is absolutely just what the doctor ordered for a relax and restful ambience. The beach is great and not as bad as some other reviewers make it...

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Helpful?
2Thank Neyl2000
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Neyl2000, It is with great pleasure I share your review with our dedicated colleagues. We appreciate you taking the time to share your thoughts. Your words inspire us and help us strive to continue delivering our best each and every day. The suggestion for the menus will be passed on to our Food and Beverage Director and his team...

New York City, New York
Reviewed 20 August 2015 via mobile

My family recently stayed at the resort. We booked a studio but we're not overly impressed. We upgraded to a 1 bedroom and found that room to be much better. Overall, the food was average and the service was mixed. The beach was not as attractive as near by beaches. If they improve the service levels and you can accept...

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Helpful?
1Thank greg h
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Greg, I apologize on behalf of my colleagues for your stay with us, not meeting your expectations. I am happy to hear that the Front Desk took care of your request for a larger room. It is good to know that our one bedroom worked much better for you. However; it is disappointing to hear that you found both...

New York City, New York
Reviewed 19 August 2015

I just returned from a week long stay with my girlfriend, parents, brother and sister-in-law and their 17 month old. My girlfriend and I had been to Cancun last year, staying at RIU property and although we enjoyed it very much, decided to try something new when planning my family's trip based on the pictures and reviews online (pictures online...

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Helpful?
4Thank Stu L
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Stu, On behalf of all of our colleagues at Villa del Palmar Beach Resort & Spa; we want to thank you for the awesome comments you posted on our behalf. We are honored and thrilled that we were able to contribute to your time at "su casa" Villa del Palmar Cancun being as excellent as it was. That is...

Palm Harbor, Florida
Reviewed 17 August 2015

We just got home last Saturday from spending a week in at teh Villa Del Palmar in Cancun.This is overall a very nicely maintained resort but there are some issues that they need to address. They advertise 6 swimming pools but there was only one that was under 93 degrees. The large family pool with the water bridge was the...

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Helpful?
1Thank Wayne M
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Wayne, Thank you so much for your fair and honest review of our property. Please accept our sincere apologies for the warm water in our pools. We are currently working to improve this condition, however due to our business demands we cannot discontinue the services of this important feature of our hotel. We have addressed the A/C problem in...

Madison, Connecticut
Reviewed 16 August 2015

My family (myself, husband and two teenage girls) stayed at this resort for 8 days in August 2015. It is a beautiful, medium-sized resort with fantastic service. We went to relax and that is precisely what we got! We were on the all-inclusive plan purchased through Costco Travel. We have stayed at 6 other family all-inclusive resorts in Mexico and...

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Helpful?
2Thank cttexan
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear cttexan, Thank you so much for the time you spent giving such a thorough review of your stay with us. We are thrilled that you found our rooms as magnificent as we think they are! We are very proud of our spacious rooms, furnishings, views, and outstanding service we have to offer all of our guests. Your kind words...

Beach Park, Illinois
Reviewed 14 August 2015

My wife and I spent a week at beautiful Villa del Palmar, Cancun. It was a great stay the resort is relatively new and exceeded our expectations. We're frequent travelers and have spent time in a few other "luxury" private resorts and VdP is a top resort. There's always room for improvement, but overall VdP meets all the requirements expected...

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Helpful?
2Thank Vega1908
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Vega 1908, I am so pleased that you found your stay with us to be everything that our talented and dedicated colleagues work so tirelessly to achieve! We are honored and thrilled that we were able to contribute to you having such an enjoyable vacation. On behalf of all of our colleagues at Villa del Palmar Cancún Beach Resort...

Reviewed 13 August 2015 via mobile

I've visited Mexico many times but this was my first time in Cancun. This Resort made me feel like I was in heaven. We stayed on the 8th floor and the view was amazing with ocean view. The staff was very prompt on any issue we had as well. I will be back next year.

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Helpful?
1Thank Anita D
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Anita, On behalf of all of us at Villa del Palmar Cancún, we want to thank you for the wonderful comments you posted. We are honored that we were able to contribute to a vacation you were so thrilled with. Our goal is to have every guest leave, feeling as you do. We are very proud of our beautiful...

Washington DC, District of Columbia
Reviewed 12 August 2015

My family just returned from our stay at VDP and loved it. We were weary based on mixed reviews but the several downfalls mentioned (seaweed on beach, having to sign checks) didn't really phase us. My wife and I have stayed at the full spectrum of Cancun hotels - from trashier hotel zone resorts when younger to boutique or more...

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Helpful?
1Thank tafrankie
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear tafrankie, Wow! Thank you so much for your kind words and your detailed review of your stay with us. We take great pride in offering our guests the many things that made your vacation so great. I will make sure that Lolita at the front desk knows how happy you were with her service and also Nallela at Kids...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2, Manzana 9 Lote 3 SM 2 | Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $192 - $869 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Villa del Palmar Cancun Beach Resort & Spa 4.5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
338 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floors may have an obstructed view of the ocean due to landscape vegetation.”
 of 5 bubbles helmetlock, 4 Dec 2016 | Read review
“high rooms had a great view of ocean!!!”
 of 5 bubbles scott_buchalter, 2 Dec 2016 | Read review
“Isla mujeres is minutes away, you can catch the ferry within walking distance.”
 of 5 bubbles S145YMjorgep, 1 Dec 2016 | Read review
“All rooms have a ocean view!!”
 of 5 bubbles Gstafford61, 1 Dec 2016 | Read review
“ask for a higher location”
  • Villa del Palmar Cancun Beach Resort & Spa
  • Villa del Palmar Cancun Beach Resort & Spa
  • Villa del Palmar Cancun Beach Resort & Spa
  • Villa del Palmar Cancun Beach Resort & Spa
  • Villa del Palmar Cancun Beach Resort & Spa
  • Villa del Palmar Cancun Beach Resort & Spa
 of 5 bubbles yelhayh11, 29 Nov 2016 | Read review
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