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Excellence Playa Mujeres

Travellers' Choice award winner
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1 room 2 adults 0 children
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Excellence Playa Mujeres
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11,273 Reviews from our TripAdvisor Community

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There are newer reviews for Excellence Playa Mujeres
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Showing 10,881: English reviews
Washington DC, District of Columbia
Reviewed 4 days ago NEW

Just back from a long weekend at Excellence Playa Mujeres. While the property is pretty nice, I was disappointed by the service. We were there over a holiday weekend but it seemed as if the management didn't staff up to make sure they had enough folks working. The food was mediocre and there were waits of more than an hour...

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8Thank Allison R
San Antonio, Texas
Reviewed 4 days ago NEWvia mobile

My husband and I stayed at Excellence Punta Cana last year for our anniversary. I wrote a review for that, and let's say it was less than favorable. We had a horrible time there. Fast forward a year and my husband's best friend decided to have their wedding here. We were quite nervous due to our experience in Punta Cana,...

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7Thank ehosket
Guadalajara, Mexico
Reviewed 4 days ago NEW

This was our second visit to EPM, but this time we went "Excellence Club," which is a higher category of room with additional benefits, i.e. access to the EC Lounge, EC-only beach receptions, EC-only Beach area, enhanced in-room liquor & snacks selection, early-check-in and late check-out, etc. Just as last time, upon arrival we were warmly greeted with a cold...

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19Thank pm62185
Chicago, Illinois
Reviewed 4 days ago NEW

I chose EPM because of the reviews, and all the high ratings. My husband and I have been to Mexico 10 times staying at various AI’s throughout Cancun and Riviera Maya area. In addition, we have also stayed at Iberostar Grand in Montego Bay and Punta Cana. And EPM was at the top at the list. Arrival: We were greeted...

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8Thank Nen12
Canterbury, United Kingdom
Reviewed 4 days ago NEWvia mobile

We just came back from this resort. It is a very lively hotel with nightly entertainments (this was not our thing but I am sure many couples love it). The staff are so friendly and going out of their way to help you. We were greeted with sincere smiles every day at restaurants by lovely girls (Lizeth, Jacqueline and Yael)....

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2Thank Dana V
ONTARIO
Reviewed 5 days ago NEWvia mobile

I have been to 5 all-inclusive hotels in Mexico- Barcelo Maya Palace, Now Jade Riviera Cancun, Riu Palace Mexico, Secrets Maroma Beach and Excellence Playa Mujeres. This is the only resort that I felt I needed to review because it is rated number one. I'm not sure why, except the servers on the beach and around the pool are the...

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12Thank LOLALOLARN
Point Pleasant, New Jersey
Reviewed 5 days ago NEW

Fourth time at Excellence Playa Mujeres and it just keeps getting better. If you are looking for the best all inclusive resort, look no further. For those that are looking for that long awaited vacation or the seasoned traveler, you must try EPM. Carolina and her excellent staff at guest services always strive to make your stay as great as...

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3Thank Leon K
Funchal, Portugal
Reviewed 5 days ago NEW

We have just returned from yet another fabulous holiday at The Excellence resort. The hotel is definitely 5 star. The staff are excellent and nothing is to much trouble. There is an efficiently which surrounds all aspects of the running of the hotel and the guests enjoyment is paramount. We would like to take this opportunity of especially thanking the...

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2Thank Chabs22
Phoenix, Arizona
Reviewed 5 days ago NEWvia mobile

We have been to The Excellence in Playa Mujeres 5 times and have never been disappointed. The resort is fabulous with a staff that matches the beautiful surroundings. The management continues to make improvements that benefit all guests. Restaurants, bars, and activities are great. We will continue to call this resort home and return for a fabulous adult only vacation.

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1Thank Sharon A
San Rafael, Argentina
Reviewed 5 days ago NEW

Great service, the staff is very friendly, great attention into details. Excellence Club offers great service, beautiful rooms, private pools and beach. The Spa is a bit overrated but excellent! The hydrotherapy offered with each massage is very relaxing.

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1Thank Mary B

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $549 - $970 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#2 Spa Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
1,988 questions
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Savannah, Georgia
over a year ago

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Questions? Get answers from Excellence Playa Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 1 is quite central to everything we had the corner room which was very sunny”
607nickyr, 25 Apr 2017 | Read review
“If you want to be in quiet area pick building 1,2,3.”
Janninedf, 25 Apr 2017 | Read review
“EC rooms have the best views and service - we loved building 9”
lsatler, 25 Apr 2017 | Read review
“Loved our swim up room!”
ChristyMichelle16, 25 Apr 2017 | Read review
“9458 corner room that faced both the ocean and the pool - divine!”
BevlyD, 24 Apr 2017 | Read review
5 of 5