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Excellence Playa Mujeres

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Excellence Playa Mujeres
Excellence Playa Mujeres
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11,137 Reviews from our TripAdvisor Community

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There are newer reviews for Excellence Playa Mujeres
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Showing 10,749: English reviews
London, England
Reviewed 3 August 2015

We arrived back from EPM a couple of days ago, this being our third holiday there. We upgraded to Excellence Club prior to our trip as we were in this category before and loved the extras you receive. To us the upgrade is definitely worth the extra money. We stayed in room 8368 which is on the third floor of...

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5Thank Corlal
Excellence G, Community Manager at Excellence Playa Mujeres, responded to this review

Thank you very much for taking the time to express your comments with us about how much you enjoyed your stay in Excellence Playa Mujeres and how we manage to exceed your expectations with the service provided to you. Allow me to let you know that each and every day we work hard and with very much effort in order...

Roxbury, United States
Reviewed 3 August 2015

Just giving you the facts and not my opinion. Transportation to/from airport/resort Canada Transfers. Google them. I went on someone recommendation and could not have been happier. All new vehicles - private transfer - they had water and beer in vehicle if you wanted and it was only $68 round trip. Yes, only $68. Others were $150 r/t. They were...

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11Thank Kathleen M
Moscow, Russia
Reviewed 3 August 2015

Just returned from a 5 day trip here celebrating our anniversary and couldn't be happier! We were very impressed with the entire Excellence experience and we are already planning our next trip. Reading the reviews here beforehand were very helpful so I will try my best to add some valuable info here. The big standout for me, and other people...

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5Thank allye11
Excellence G, Community Manager at Excellence Playa Mujeres, responded to this review

Thank you for taking the time to share with us your experience about your last trip to our resort. We appreciate your kind comments and we are very pleased to know that our staff was able to make of your stay a relaxing experience. We look forward to your next visit in Excellence Playa Mujeres. Receive our warmest regards from...

Tyler, Texas
Reviewed 3 August 2015

This was our first time north of Cancun. After reading the reviews on tripadvisor, I decided to book. I found the best deal by calling the resort directly, saved several hundred dollars over buying online. We stayed in room 8467. It was very private, the only people that can see you that high are the people parasailing. The roof top...

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3Thank Shawn A
Lubbock, Texas
Reviewed 3 August 2015

Andres Villegas, pool concierge, made our trip very special. He attended to our every need and more! Our drink glasses never went empty and he met us each time we exited the pool with a towel! He is a most excellent employee and anticipates everyone's needs.

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4Thank turtle2deb
Chicago, Illinois
Reviewed 3 August 2015

The best: The staff. Everyone always has a smile on their face and treats you wonderfully. The bartenders, the waiters, even the janitors will always greet you with "hola". I was there for seven days and the waiters began to remember my name. There are a variety of activities going on here. The first couple of days it felt like...

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1Thank spontatraveler
Dallas
Reviewed 2 August 2015

My husband and I recently spent a week at the Excellence Playa Mujeres. This was my first opportunity to stay at an all-inclusive resort and I was a little apprehensive about it prior to our trip. There wasn't anything about this property that wasn't beyond perfect! The property was beautiful. The landscaping and grounds were immaculate. The staff was so...

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1Thank Weaver1
Dothan, Alabama
Reviewed 2 August 2015

I cannot say enough good things. Room was HUGE. Swim up room. Service was top notch. Sergio, Jose and Victor stood out at the pool bar areas. Very polite and east to talk to. The waitresses in Kafe Cafe were sooo friendly. Entire property was awesome. The excursion catamaran staff was awesome as well. Cancun Sailing.

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3Thank nigel a
Reviewed 2 August 2015 via mobile

Had a wonderful time! Excellent super friendly service that was genuine not fake or forced. The resort is very well maintained and super clean. Food is fabulous and nightly entertainment awesome! Alexander made us feel welcomed and took fantastic care of us while we were relaxing on the beach. We highly recommend this resort to anyone and want to return...

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2Thank Linda S
Royal Oak, Michigan
Reviewed 2 August 2015 via mobile

The hotel itself is beautiful. The rooms are great, we had an ocean view room and couldn't have been happier with it. The restaurants were all wonderful, and we are food loving people, so we were concerned about the quality beforehand. But we were happily impressed with the food. The service is where this hotel excelled. the excellence Club concierge...

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3Thank Rachel B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $548 - $1,054 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 Top resorts Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
#1 Spa Hotel in Playa Mujeres
#1 Luxury Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
1,938 questions
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Savannah, Georgia
over a year ago

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Questions? Get answers from Excellence Playa Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have always had Excellence Rooms that are closer to ocean... worth the extra cost!”
  • roof top ( private plunge pool is out o view of pic)
  • rooftop of room
 of 5 bubbles flowerchick2, 29 Mar 2017 | Read review
“facing the ocean to avoid afternoon sun on deck”
 of 5 bubbles 636audreyh, 29 Mar 2017 | Read review
“Had a luxury room which opened out onto a small garden-no sun at all too shady; I preferred the room with a balcony more privacy”
 of 5 bubbles Hannahfelicity, 29 Mar 2017 | Read review
“If you like the quiet avoid building 8 which is opposite the entertainment, not a major problem but we prefer quiet”
 of 5 bubbles holidayjunkie24, 28 Mar 2017 | Read review
“Building 8 was nice. Convenient to pool , beach and main resort but far enough away from noise.”
 of 5 bubbles JPMBJP, 28 Mar 2017 | Read review
5 of 5