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Excellence Playa Mujeres

1.7 km from Playa Mujeres centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
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Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
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10,944 Reviews from our TripAdvisor Community

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Showing 10,567: English reviews
Midland, Canada
Reviewed 26 April 2015

After enjoying our ten day stay at Excellence Punta Cana last year, my husband and I decided to try another Excellence resort and stayed at Excellence Playa Mujeres from February 20th to March 2nd this year. After last year we didn't think that our all-inclusive experience could get any better but we were pleasantly surprised that this resort surpassed our...

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6Thank LHeath
Okanagan Canada
Reviewed 26 April 2015

This was our first trip to Excellence Playa Mujeres, we were 9 times in Excellence Riviera Maya. The hotel, service, rooms, grounds, pools and everything was just perfect. Excellence Riviera has definitely kind of traditional english style and flavor plus is more strict with dress code for dinners. EPM is more modern and beautifully landscaped. Breakfast and lunch buffet was...

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Thank Buscemi
Toronto, Canada
Reviewed 26 April 2015

All was “excellent” –accommodations, food, entertainment, amenities, and, most importantly, the staff. It is like coming home! Each time we return to Excellence our expectations are not only met but exceeded.

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5Thank paulmpugh
Arlington Heights, Illinois
Reviewed 26 April 2015

Where do I begin?! We haven't stopped talking about our stay, since we returned home! Absolutely, HANDS DOWN, the best resort we've stayed at! Can't wait to return... We have been traveling to Mexico for YEARS, and always have stayed at TOP rated resorts. Too bad we didn't find this sooner, because this is the ONLY place we will be...

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7Thank Amangiamele
London, United Kingdom
Reviewed 26 April 2015 via mobile

Was having a great time here until almost $900 was stolen from our bedroom safe. I have had 2 friends who have had their safes broken into in Mexico but I had assumed that this would not happen at this standard of hotel. Unfortunately that is not the case and our holiday has now ended on a bad note. I...

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72Thank Travel-Enthusiast-SS
Excellence G, Community Manager at Excellence Playa Mujeres, responded to this review

First and foremost we would like to thank you for taking the time to bring this discontent to our attention. We are very much concerned by your review since at Excellence Playa Mujeres, our guests’ safety is up most important for us. The hotel counts with high safety security standards and procedures for the comfort of our guests. Some of...

Rome
Reviewed 25 April 2015

In every way, the experience lived up to expectations and our rating reflects the fact that we encountered no problems and our rating is 4.7 out of 5. The staff could not have been more friendly and accommodating. The real compliment is that they are all truly genuine and nothing is a bother to them. Dining was excellent and varied,...

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7Thank Breck_9
Hopedale, Massachusetts
Reviewed 25 April 2015

We stayed for our honeymoon last month. Before we left we were already planning our trip back for our 1yr anniversary. We had an excellence club two story terrace room. I highly recommend booking the excellence club! From the moment we arrived we were treated like royalty! Our concierge NELSON was so nice always remembered our name and took care...

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4Thank Traci W
Burlington, Vermont, United States
Reviewed 25 April 2015

My husband and I chose excellence after a lot of research. We have been to sandals exuma bay and on cruises. It was a different experience than at sandals and equally as amazing. We are 26, and I am an event planner at a well known lodge in vt so I generally have high standards for hotels, food and service....

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20Thank Jenna P
Newburgh, New York
Reviewed 25 April 2015

Just returned from our fourth stay at the Excellence and as always, our experience was exceptional. Can't say enough about the absolutely wonderful staff, they are all so gracious, so attentive. We had "returned home" and for the next few days, we relaxed and enjoyed the delicious foods, drinks, beach, pools, fantastic room and service...loved it all!!! My thanks to...

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6Thank Steve1141
Denver, CO
Reviewed 24 April 2015

We went to Excellence Playa Mujeres and found it to be a fabulous resort. The layout, the rooms the food are all top notch. You couldn't ask for much more. Yet we were a little put off by the noise coming from around the pool (really loud music) and how it affected us on the beach. We are beach people...

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12Thank goodspkr

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $566 - $1,096 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 Top resorts Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
#1 Luxury Hotel in Playa Mujeres
#1 Spa Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
1,839 questions
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Savannah, Georgia
over a year ago

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Questions? Get answers from Excellence Playa Mujeres staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool and garden view in building 5 was excellent. Excellence Club is not worth the extra cost.”
 of 5 bubbles jamesbJ5005AB, 23 Feb 2017 | Read review
“absolutely get the room with the rooftop terrace!!! try to ask for the corner rooms”
 of 5 bubbles danagn, 23 Feb 2017 | Read review
“We had a 1st floor room (1101) on the corner of Block 1 overlooking the Spa & lazy river. Very convenient”
 of 5 bubbles 835lesp, 21 Feb 2017 | Read review
“Do not stay in building 9!”
 of 5 bubbles NLaloosh16, 18 Feb 2017 | Read review
“Ask for back of hotel of you want quiet. Don't get near amphitheater -loud!”
 of 5 bubbles pooka324, 18 Feb 2017 | Read review
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