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Secrets Playa Mujeres Golf & Spa Resort

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Prolongacion Bonampak S/N, Playa Mujeres, Costa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
19 people are viewing this hotel
Hotels.com
US$600
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Free cancellation until 14/03/22
Expedia.com
US$600
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Free cancellation until 14/03/22
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US$385
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Free cancellation until 11/03/22
Booking.comUS$600
PricelineUS$504
TravelocityUS$600
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (8205)
360
Panoramas (135)
Pool & Beach (1801)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Secrets Playa Mujeres Golf & Spa Resort is located in beautiful Playa Mujeres, complete with famous white sandy beaches and stunning ocean views in a privileged gated community. This brand new, adults-only, all-suite resort is only 35 minutes from the Cancun International Airport and 10 minutes from downtown Cancun, adjacent next an 18-hole signature Greg Norman golf course and in close proximity to the best golf courses, shopping centers, beachfront restaurants and nightlife in the area. This Unlimited-Luxury(R) resort will welcome its guests with an elevated club house with spectacular views of the ocean and just steps away from some of the resort's gourmet restaurants, fitness center and spa. Open-air spaces make it ideal to enjoy the warm ocean breeze. It features a protected natural area located between the reception area and the main pool section where some of the region's flowers and birds can be seen and photographed. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Golf course
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Bay View
Languages Spoken
Spanish
6976Reviews1765Q+A100Room tips
Traveller rating
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Popular mentions
bvan713 wrote a review Yesterday
Oaklyn, New Jersey1 contribution
We absolutely loved the resort (we used many of the amenities at both Secrets and Dreams), everything was incredible! It was so nice to have a week of complete relaxation and the views were beautiful. If I had to pick one favorite thing I would say it was the romantic dinner on the beach as a part of the honeymoon package. The food and drinks were excellent and the service was top-notch throughout our stay. We can’t wait to come back!
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Samuel Castellanos García, Otro at Secrets Playa Mujeres Golf & Spa Resort
Responded today
Dear bvan713, Thank you so much for sharing the review of your lovely honeymoon at Secrets Playa Mujeres Golf & Spa Resort. It is fantastic to read that you had such an incredible experience at our all-inclusive and adults-only resort in the Mexican Caribbean with a week full of relaxation. As you mentioned, all our guests have free flow access to our sister resort Dreams Playa Mujeres located just next to us. We are very happy to read that you also liked our food, drinks, and the private dinner experience. Thank you for your review and we really hope to have the honor of receiving you again. Warm regards, Samuel Castellanos Social Media
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Gonzo17 wrote a review Yesterday
Rancho Murieta, California6 contributions
This resort is wonderful. The staff, food, and amenities were great! We came home and are talking to our family about our next vacation back to the resort already. We attended a wedding while at the resort and it was fantastic which was put on by the resort.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Samuel Castellanos García, Otro at Secrets Playa Mujeres Golf & Spa Resort
Responded today
Dear Gonzo17, Thank you for sharing the review of your wonderful vacation at Secrets Playa Mujeres Golf & Spa Resort, we are very happy to read that you had such a great time at our all-inclusive and adults-only resort in the Mexican Caribbean thanks to our friendly staff, delicious food, and great amenities. We will love to receive you and your family for a fantastic vacation with us. Thank you so much for your review and we really hope to have the honor of receiving you again. Warm regards, Samuel Castellanos Social Media
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ticker212 wrote a review 21 Sep
West Bloomfield, Michigan28 contributions8 helpful votes
+1
We were there September 11-18, and this is the 4th Secrets we have been to, and definitely the biggest bang for our buck. A large part of what makes it worth it is the staff. The entertainment staff is some of the most engaging and interactive that we've experienced. Gabriel, Angel, Dylan, Jefferson, and Maria are amazing at what they do to keep guests going. Diana was our pool waitress and kept on top of our drinks and snacks. Omar handled the bags for our whole group (there were 8 of us), knew us by name, and made sure to check in with us and see how things were going. Paula at the concierge desk arranged for a local pharmacy to deliver an ace bandage for my husband after he got a little too carried away in the pool and aggravated a previous injury. I cannot stress enough how well everyone takes care of the guests. We were in an ocean view junior suite, room 2509, which had great views of the pool and the ocean. One thing we noticed is that the air conditioning on the higher floors really struggles to keep up, and our room never really got cooler than 73. In hindsight, I wish I would have brought a fan with us as suggested by friends. If we were to go in September again, I would also bring some DampRid, as it is humid. The lack of multiple outlets next to the bedside was a bit annoying. The room was clean and comfy. Having to ride a golf cart everywhere was fun, but also cumbersome at times. We never really had to wait long for the next one to come along, and the drivers made the trip fun. I only spent a little bit of time down at the beach, but it was clean, and the waitstaff was attentive. The food was good, as we have come to expect at Secrets. Portofino and Himitsu were our favorites. We skipped the Hibachi table because really, if you've seen one onion volcano, you've seen them all. We ventured next door to Dreams to Gaucho, and were unexpectedly disappointed. The variety of the sides was lacking, and if you are not a seafood eater, you are limited on options. It seemed like they were struggling to get meat out to the tables, and a couple of the cuts were not cooked. The flavor of the ones that were cooked was good. We wandered to Dolce for ice cream, which was delicious. If you venture that way, pay attention to where you are at Dreams, as it's a bit of a maze. We like to have a post pool, pre dinner, snack from room service and found the options to be lacking. We only caught the cabaret show, as we crashed early most nights, and it was excellent. The Mexican night was great, as was the Mexican Independence Day celebration. We will definitely be back!!
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Samuel Castellanos García, Otro at Secrets Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear ticker212, Thank you so much for sharing such a long and detailed review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean. Your review is very important for us, especially as a fan of the brand Secrets Resorts. We are more than glad to read that you had such a great vacation with us thanks to our fun activities, friendly service, and great facilities. As you mentioned, all our guests have free flow access to our sister resort Dreams Playa Mujeres located just next to us, including restaurants, bars, swimming pools, etc. We are deeply sorry for all the inconveniences, our main goal is to provide a fantastic experience to all our guests. We really hope to have the honor of receiving you again at Secrets Playa Mujeres Golf & Spa Resort. Warm regards, Samuel Castellanos Social Media
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Brandi T wrote a review 20 Sep
Sugar Land, United States6 contributions
We are here are Secrets Playa Mujeres for both an early birthday trip for myself and the wedding of some dear friends we met here two years, ago. This resort is next door to their sister resort, Dreams. You can access both properties restaurants, pools, and bars. However, our favorite waitress by far is at the pool here at Secrets. Maria is young, energetic, has an adorable fun personality, and remembers your drink favorites as well as your name, every day. She is fantastic! Yes, this is her job, but she does it with such a positive attitude, you can't help but have a wonderful time! Go see Karina in the Preferred Club Lounge if you are a member or staying in the Preferred Club area. She is a sweetheart and will do anything she can to make your stay enjoyable. This is our 2nd time visiting this resort and we will definitely come back and see Maria!
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Samuel Castellanos García, Otro at Secrets Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear bmterranova, Thank you so much for sharing the review of your great birthday and wedding trip during your second visit to Secrets Playa Mujeres Golf & Spa Resort. We are very happy to read that you had such a great experience at our all-inclusive and adults-only resort in the Mexican Caribbean thanks to our friendly staff and warm service. As you mentioned, all our guests have free flow access to our sister resort Dreams Playa Mujeres located just next to us. We will love to receive you for the third time and more. Warm regards, Samuel Castellanos Social Media
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gmm103 wrote a review 20 Sep
Philadelphia, Pennsylvania93 contributions85 helpful votes
I wont get too lengthy. The resort in general is nice, food excellent and the service of the staff good. Our biggest problem was with the air conditioning. I know its Mexico and I can rattle off 10 other resort we have been to in Mexico that we did not encounter this situation. We had maintenance down 3 or 4 times the first day telling them that the air did not work. It was 79 in the room. Not acceptable at all esp for sleeping. We had to physically go to the lobby and basically raise our voices, which I dont like to do to get any response from them. In the end they made it right by putting us in a temporary room that night to sleep but then we had to wait til 3 the next day and repack on day 2 and unpack again as we were moved. Restaurants were also hot - you cannot enjoy a meal while drenched in sweat and to boot they have the pants rule for men. Just because of the air situation alone I would not return probably. I will say the actual rooms themselves were nice and food was very good. The cleaning staffing for the rooms were great as well as the staff in the restaurants and bars. Reuben was wonderful at breakfast each day and Mercedes by the pool. Theresa in the spa was awesome. We did have a good trip and the resort is nice - they just need to get their air conditioning situation fixed. I certainly dont mind dressing up for dinner as long as I can enjoy my meal comfortably. It is a nice resort and staff great (except the front desk) but the air conditioning was a deal breaker for us.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Samuel Castellanos García, Otro at Secrets Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear gmm103, Thank you so much for sharing the review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very glad to read that you liked our excellent food, warm service, and friendly staff in the different areas. We are deeply sorry about the inconveniences, our main goal is to provide always a fantastic experience to all our guests. Thank you for your review and we really hope to have the honor of receiving you again at Secrets Playa Mujeres Golf & Spa Resort. Warm regards, Samuel Castellanos Social Media
Read more
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PRICE RANGE
US$264 - US$731 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
424
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Frequently Asked Questions about Secrets Playa Mujeres Golf & Spa Resort
Which popular attractions are close to Secrets Playa Mujeres Golf & Spa Resort?
Nearby attractions include Playa Norte (6.7 km), Zona Arqueologica El Meco (6.0 km), and Rock Bar (6.7 km).
What are some of the property amenities at Secrets Playa Mujeres Golf & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets Playa Mujeres Golf & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Playa Mujeres Golf & Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Playa Mujeres Golf & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Playa Mujeres Golf & Spa Resort?
Conveniently located restaurants include Los Tacos de Humo, Pizza & a...More, and Guru Beach Club & Restaurant by Lotus.
Are there opportunities to exercise at Secrets Playa Mujeres Golf & Spa Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Playa Mujeres Golf & Spa Resort have an airport shuttle?
Yes, Secrets Playa Mujeres Golf & Spa Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Playa Mujeres Golf & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Playa Mujeres Golf & Spa Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets Playa Mujeres Golf & Spa Resort?
Many travellers enjoy visiting Hacienda Mundaca (10.3 km).