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Calle Vialidad Paseo Mujeres, Zona Continental Isla Mujeres. Manzana 1 Lote 10 Sm 03, Playa Mujeres, Costa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#5 of 15 hotels in Playa Mujeres
Travellers' Choice
Located among the stunning white powder sands and turquoise waters of Playa Mujeres, Mexico, Finest Playa Mujeres welcome and accommodate guests of all ages, including couples, mid-size groups and families. The property boasts 9 irresistible all-inclusive international dining options, 10 swimming pools, a state-of-the-art fitness center, meeting facilities, ONE Spa among other high-end amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Flatscreen TV
Seating area
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Ocean View
Great View
Languages Spoken
English, Spanish
Hotel links
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Popular mentions
Will wrote a review Yesterday
Orlando, Florida17 contributions8 helpful votes
I had a great time during my stay. The activities were age appropriate. The bars were well spread throughout the facility. Staff was extremely nice and polite. I loved that most pools were for adults only.
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Review collected in partnership with this hotel
Date of stay: September 2021
Sleep Quality
Glamzon_17 wrote a review Jul 2021
New York City, New York6 contributions7 helpful votes
Hotel's Favourite
I had an amazing time at the Finest Playa Mujeres. It was my 1st time back in 3 years and they didn’t disappoint. I usually stay in the “Finest Club” this time I didn’t – I didn’t love my 1st room and waiting about 4 hours for a new one so the 1st day I was pissed- especially when I arrived well before noon. The food and service definitely made up for that initial experience – there were a lot of people at the resort – some bartenders chose to acknowledge me – others did not. That kind of sucked – especially for vacation – I was by myself and a POC so they would serve other people 1st and then perhaps somehow see me. Despite that – the food was AMAZINGGGGGGG- always is. A lot of the staff members are genuinely sweet and made sure I was taken care of and I appreciated it. The hostess at “Dukes” – I can’t recall her name but it’s beautiful and has a “K” in it… the staff at Shoji, specifically chef Nico, Jesus the Mangers and waiter ISIDRO << he made me feel like a queen. The hostess’s at the Market Café- always remembered my name and always greeting me with warmth. The entertainment staff by the pool was always awesome and full of high energy! Especially Carlos! The evening entertainment was pretty good. Not much to do after it ends at 10:15 – the Piano bar used to be popping with a DJ until about 1am but that’s no longer the case- so again -not much to do. Hopefully they open up the Piano bar again. All in all – I miss it already, beautiful lush grounds – tons of places/pools to swim. The ocean was amazing – seaweed not an issue. Can’t wait to return!
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Date of stay: July 2021
Sleep Quality
2 Helpful votes
Response from The Excellence Collection, Other at Finest Playa Mujeres
Responded 30 Jul 2021
Dear guest, First of all, we would like to thank you for choosing Finest Playa Mujeres to vacation and for taking the time to share your feedback with the TripAdvisor community. We are pleased to read that we were able to blow you away by providing the best experience you have ever had due to the excellent food and service at any restaurant you encountered. We are very glad to know that the issue you experienced was dealt promptly and we followed it up accordingly to provide the attention you deserve in accordance with our quality standards. Also, We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. We will pass your kind words along to the entire team. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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Jessica H wrote a review Yesterday
1 contribution
My husband and I were just married here! I needed to leave a review because we were so spoiled, and loved it so much. Anaid was our wedding coordinator, she was very quick to respond and really brought our dream wedding and reception to life. It was absolutely beautiful, and she was amazing. We also had a few issues with bookings, and Samantha, the GM handled all of them with such grace and resolved any issues we had. The service was absolutely second to none at the Finest. We always felt super safe, the staff was just incredible. One Spa did my hair and makeup, and I still cannot believe how great it all turned out. Unfortunately we did not get a chance to take advantage of the massages or hydrotherapy, however many of our guests did and absolutely LOVED it! We cannot wait to go back, and I will absolutely be recommending Finest for weddings and vacationing. Thank you all so much.
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Date of stay: September 2021Trip type: Travelled with friends
kingcr2021 wrote a review Yesterday
1 contribution
Everything was excellent except the room temperature was too hot. No one ever came to adjust the temperature. The resort looks older but is still very nice. I would recommend this resort if you are traveling with kids.
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Review collected in partnership with this hotel
Date of stay: September 2021
Sleep Quality
Nesi W wrote a review 21 Sep
Macon, Georgia15 contributions
The property is beautiful! The grounds are beautiful and well kept. The entire staff was extremely nice and helpful! Anytime we needed anything they were always available and offered help. The food was good to me, my Significant other didn’t feel the same. Unfortunately, we didn’t get to take advantage of the entertainment, but it was something going on every night, which I thought was good. The location was a little further from the airport than I thought, but that was no big deal. The only complaint or issue we encountered was going to eat dinner one night around 7pm the 2 places we got dressed to go to were empty. No staff in site! We ended up going to Legends, which we enjoyed very much. Overall I’d give this Resort a 10/10! I wouldn’t stay again only because we very rarely travel to the same places more than once.
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Review collected in partnership with this hotel
Date of stay: September 2021
Sleep Quality
US$294 - US$672 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
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Frequently Asked Questions about Finest Playa Mujeres
What are some of the property amenities at Finest Playa Mujeres?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Finest Playa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Finest Playa Mujeres?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Finest Playa Mujeres?
Yes, free parking is available to guests.
What are some restaurants close to Finest Playa Mujeres?
Conveniently located restaurants include Cenacolo Puerto Cancún, Cilento, and Chez Isabelle.
Are there opportunities to exercise at Finest Playa Mujeres?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Finest Playa Mujeres have an airport shuttle?
Yes, Finest Playa Mujeres offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Finest Playa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Does Finest Playa Mujeres offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Finest Playa Mujeres?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Finest Playa Mujeres?
Many travellers enjoy visiting Scorpion’s Temple (15.6 km) and Hacienda Mundaca (8.6 km).