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The Cheltenham Chase Hotel - A QHotel

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Traveller (227)
Room & Suite (84)
Dining (17)
Overview
  • Excellent47%
  • Very good36%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“q hotels”(122 reviews)
“spa break”(94 reviews)
“good size”(111 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (2,006)
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1,995 results
Traveller rating
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88
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901
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235
88
43
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All reviewsq hotelsspa breakgood sizeevening mealleisure facilitieslovely hotelrestaurant staffcream teanight breakbuffet lunchbar areabreakaway clubreception stafflight lunchsteam room and saunatoby carveryboth nights
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1 - 5 of 1,995 reviews
Reviewed 5 days ago

Just returned from a 5 day break from this hotel. Our room was excellent every facility comfortable beds flat screen TV and everything spotlessly clean . We were situated just above the air conditioning units which were buzzing all night. This was room 217. The...More

Thank Avril R
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded yesterday

Dear Avril R. Thank you for your review following your stay with us. I am glad to hear you enjoyed it. I am sorry you experienced some inconvenience in the restaurant. We certainly do our best to accommodate all of our diners and ensure they...More

Reviewed 5 days ago

We chose this hotel as it was close to the clay pigeon shooting grounds we at. The hotel is well situated for access to Cheltenham and indeed to the surrounding countryside which is very pleasant. The hotel cleanliness was excellent as were the staff. They...More

Review collected in partnership with this hotel
Thank t0mcarmichael
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded yesterday

Dear t0mcarmichael. Thank you for your excellent review of the Chase. I am delighted to hear you enjoyed your time with us so much. I look forward to welcoming you back to the Chase next time you are clay pigeon shooting in the area. Kind...More

Reviewed 6 days ago

Spa break booked Sat/Sun. Welcome was good, including a lovely piece of cake from the staff charity cake sale. Nice rooms, tasty food and made good use of the facilities. Enjoyed my cocktail in the sun. Friendly and helpful staff throughout. First visit to a...More

Review collected in partnership with this hotel
Thank NikiMF13
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded yesterday

Dear NikiMF13. Thank you for your lovely review of the Chase following your spa break with us. I am delighted to hear you had such a good time with us. We look forward to welcoming you back soon. Kind regards Dan Kelly General Manager

Reviewed 6 days ago

Stayed in VIQ room - comfortable bed, quiet location. Have stayed twice at this hotel and will certainly stay again when I'm in the area. Breakfast can be crowded at times due to coach parties - some items prone to running out.

Review collected in partnership with this hotel
Thank PilotAndrew2017
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded yesterday

Dear PilotAndrew2017. Thank you for your 5 star review of the Chase and thank you for your on-going business into the hotel. I look forward to welcoming you back next year if not before. Kind regards Dan Kelly General Manager

Reviewed 6 days ago

Very good hotel in a convenient spot for sightseeing in the area. Comfortable room with great views. Food in hotel was delicious. Swimming pool was large enough for a good swim. Staff very friendly and helpful.More

Review collected in partnership with this hotel
Thank Carol C
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded yesterday

Dear Carol C. Thank you for your first class review of the Chase. I am delighted to hear you had such a good time and that the food in particular was so impressive. The chefs will be chuffed with the feedback so thank you for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$118 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$118 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (227)
Room & Suite (84)
Dining (17)
Pool & Beach (2)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Joan_Crenshaw
5 May 2018|
AnswerShow all 6 answers
Response from General M | Property representative |
Hi Joan_Crenshaw and thank you Jo49 for your comprehensive and very correct response! A taxi to the hotel from either Cheltenham or Gloucester train station will cost around £15/£20 depending on the time of day and company... More
0
Votes
Jancarpenter
8 November 2017|
AnswerShow all 3 answers
Response from Kings1976 | Reviewed this property |
The Gloucester Quays have a sports/restaurant that shows all the rugby games.
0
Votes
sdlafferty
25 August 2017|
AnswerShow all 3 answers
Response from EmmaWilliams999 | Reviewed this property |
It's all included but don't get too excited. The pool is quite small and it gets very busy.
1
Vote
Room Tips
"I can't say anything that would have improved the super accommodation."
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"Room upgrades are worth it."
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"We enjoyed having a VIQ room with the various items which that provided"
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"Book well in advance - asking for rooms on the top floor facing the hills!!!"
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