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The Cheltenham Chase Hotel - A QHotel

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1,591 Reviews from our TripAdvisor Community

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There are newer reviews for The Cheltenham Chase Hotel - A QHotel
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Showing 1,584: English reviews
Bedford
Reviewed 22 July 2014

My husband and I have just returned from a two night break through Travelzoo, which included breakfasts, dinner on the first night, a bottle of wine and scones tea and cake. We often take short breaks through such sites as Travelzoo but I honestly have to say that overall this is the best trip we have had. I can find...

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Helpful?
Thank bigtrippertoo
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear bigtrippertoo Thank you for your lovely feedback following your two night break at the Cheltenham Chase. I have taken real pelasure in passing it on to the team here. I see it was your first stay with Q Hotels. Located in Bedford our sister hotels in Oxford, Stratford upon Avon and Hellidon Lakes or Nottingham would all be easy...

Loughborough, Leicestershire
Reviewed 21 July 2014

A great hotel which we use a lot. Just the right amount of subdued elegance to the decoration. Friendly and efficient staff. A roomy breakfast area with a vast buffet breakfast selection. Free wifi. A lovely view from the restaurant windows, and a very nice chinese waiter who tried to chat to our two children. We had two rooms on...

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Helpful?
Thank Rose2009_9
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Rose 2009-9, We are so pleased that you had a stress free experience, as that is what we aim to provide at the Cheltenham Chase. I have passed your kind comemnts on to Hatta who works at breakfast and is delighted to be mentioned. As regular guests we do look forward to welcoming you back in the near future....

London
Reviewed 20 July 2014

My partner and I booked the Cheltenham chase to celebrate our anniversary weekend. We don't make a habit of staying in hotels so we were really looking forward to treating ourselves and unfortunately found the stay a disappointing experience on several levels. Our room was on the ground floor and had a good tv and comfy bed. The bathroom however...

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Helpful?
6Thank Sarah H
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Sarah H, May I thank you for taking the time and trouble to pass on all of yoru most constructive feedback. I am sorry that there were bedroom and servcie issues that made your special Anniversary stay disappointing and would like to offer my apologies and assurance of swift corrective action. Should you wish to disucc further then pelase...

Edinburgh
Reviewed 19 July 2014

This is my first choice hotel when I attend training course at my corporate HQ at Barnwood. During my initial training with the company in 2007, we had extended stays here over 8-10 weeks. The hotel is both stylish and comfortable, rooms are a good size and well-equipped, the staff are friendly and helpful and the restaurant and bar meals...

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Helpful?
Thank 9dms9
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear 9dms9 Thank you taking the time to feedback following your business trips to Barnwood. We are ideally situated for Cheltenham, Gloucester and of course the nearby Barnwood/ Gloucester business parks and I am delighetd that we were able to make your time away from Edinburgh bearable. Slainte mhath Keith Turnbull

Outside Basingstoke
Reviewed 15 July 2014

Good location, friendly service, clean and quiet, what more could one ask. We used it for a two-night stay, visiting Gloucester and Cheltenham, both easily reached by the #10 bus stopping outside the hotel every 10 minutes. The hotel was easy to find off the A46 yet quiet, set in pleasant grounds. Everyone was helpful, the gym and pool refreshing....

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Helpful?
Thank DickTravels
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Dicktravels Location is what Ritz said was the three most important things in hotelkeeping. It certainly helps us too. Thank you for highlighting the proximity of the number 10 Cheltenham to Gloucester bus service. It is literally outside our door and so regular that many of our guests find no need to drive once they have checked in. We...

Exmouth, United Kingdom
Reviewed 13 July 2014

I was part of a party of ten women who stayed here for one night Saturday-Sunday for a hen do. We got five twin rooms, each with a complimentary bottle of fizz. The rooms were comfortable and nicely decorated. The air conditioning left a little to be desired but that was the only fault with the rooms themselves. We weren't...

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Helpful?
Thank Jo G
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Jo G Thanks for your review although I am disappointed that we didn't meet your expectations on a few fronts. We do try to accommodate groups together when we can but sometimes this isn't always possible and I am sorry that we couldn't get you closer together on this occasion. Thanks for your your feedback on the food you...

West Malling, United Kingdom
Reviewed 12 July 2014

We purchased a travelzoo package which was excellent value for money,We requested a high floor quite room which we were allocated on arrival.Staff were very friendly and nothing was too much trouble, Good choice of food,belly of pork was excellent congratulations to the chef on taste and presentation.Will certainly return to hotel again. Bus stop to Gloucester and Cheltenham outside...

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Helpful?
1Thank carolbu67
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear carolbu67 Thank you for such a lovely review! I'm pleased that you were able to take advantage of the Travelzoo offer - it is such great value for money. I'm also glad that you were able to get out and about using a 'green' mode of transport. Cheltenham and Gloucester are both lovely places to visit although they are...

Royal Tunbridge Wells, United Kingdom
Reviewed 11 July 2014

Stayed with my girlfriend last Summer and we loved the hotel, great spa facilities and terrific rooms. Unfortuantely we we're let down slightly buy the lunch and evening meal. Lunch took the best part of an hour to arrive and was only a bit of soup and some other added extras, didn't really do the job! The evening meal was...

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Helpful?
Thank Jimf89
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Jimf89 Thank you for taking the time and trouble to post a review on your recent stay with us. I would assume from your review that you stayed in the summer of 2013. We have recently recruited a new Head Chef who is doing a great job in the kitchen and we are seeing some good feedback on our...

Auburn, Washington
Reviewed 8 July 2014

Our stay here was most pleasant even though there was a fire alarm that caused them to evacuate the building. It turned out to be a false alarm so no worries. The room was comfortable and clean and the staff was very friendly. We were here with a group and experienced good service. The breakfast buffet was good and the...

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Helpful?
1Thank Ellen4719
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Ellen4719 Thank you for a great review of your stay. I'm sorry if you were inconvenienced by the evacuation but we do take such matters and the safety of our team and guests very seriously and will always evacuate in the event of an alarm. I am pleased that you had such an enjoyable stay with us and hope...

Northampton
Reviewed 8 July 2014

We stayed here on the weekend 4-6 July, our 14th visit to a Q Hotel this year. Check in was welcoming as always and we were allocated a room on the top floor which was spacious and quiet and enabled us to have two peaceful nights sleep. We ate in the restaurant on Friday evening, chose 3 courses which were...

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Helpful?
Thank NorthamptonRicho
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear NorthamptonRicho Hello again! and thank you for yet another lovely review of your stay with us. Thank you for coming back time and time again and I am so pleased that you had another great stay at The Chase. If you like good views and Painswick you must take a trip up to Painswick Beacon on your next visit....

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Cheltenham Chase Hotel is situated conveniently close to both Cheltenham & Gloucester and just minutes away from junction 11a of the M5. The Hotel boasts 122 contemporary, air conditioned bedrooms, all with flat screen TVs, tea & coffee making facilities and fridges. Hardy's Restaurant offers fantastic food in a light contemporary atmosphere overlooking the Cotswold Hills, whilst Hunters Bar and Lounge provides a relaxed area in which to enjoy a great range of food and drink. There is an extensive leisure club with great facilities including a pool, sauna, steam room and jacuzzi, a fully equipped gym and weights area and a Spa offering a full range of treatments. Complimentary WiFi is available throughout the Hotel. ... more   less 

Additional Information about The Cheltenham Chase Hotel - A QHotel

Address: Shurdington Road, Brockworth GL3 4PB, England
Region: United Kingdom > England > Gloucestershire > Brockworth
Price Range: $110 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cheltenham Chase Hotel - A QHotel 4*
Number of rooms: 122
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Also Known As:
The Cheltenham Chase Hotel - a q Brockworth
Cheltenham Chase Hotel
Cheltenham Chase Brockworth
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Questions & Answers

Here's what travellers have asked, with answers from The Cheltenham Chase Hotel - A QHotel staff and other travellers.
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Questions? Get answers from The Cheltenham Chase Hotel - A QHotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A good room is on the first or second floor not looking out over the entrance or car ark.”
 of 5 bubbles LANCASTER1939, 15 Jan 2017 | Read review
“Hotel in quiet area, all rooms seemed to be quiet!”
 of 5 bubbles 228suef, 7 Jan 2017 | Read review
“Large comfortable bed, outstanding modern bathroom, together with tea/coffee making facilities.”
 of 5 bubbles pbtravel589, 4 Jan 2017 | Read review
“We had a suite which was a great size with good facilities”
 of 5 bubbles kct33, 2 Jan 2017 | Read review
“Ground floor rooms - odd numbers - have a nice view of the grounds.”
  • Frosty morning view from our ground floor room.
 of 5 bubbles lour727, 31 Dec 2016 | Read review
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