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The Cheltenham Chase Hotel - A QHotel

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1,561 Reviews from our TripAdvisor Community

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There are newer reviews for The Cheltenham Chase Hotel - A QHotel
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Showing 1,556: English reviews
Weston-super-Mare, United Kingdom
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 6 June 2014

Stayed on a Sunday night as a Breakaway Club member. The room allocated was lovely and large with an enormous comfortable bed and a lovely bathroom. We had dinner in the hotel restaurant and the food was of a good standard and not overpriced. Good selection of beers on draught from the bar, food served in either the bar or... More 

Helpful?
Thank ukstayer
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear ukstayer Thank you for your feedback regarding your recent stay with us. We are currently working really hard on our Restaurant and Kitchen operation and it's very helpful to receive such detailed feedback, so many thanks. It was great to hear that you enjoyed your dinner experience and stay as a whole, but I'm sorry that we didn't get... More 

Basingstoke, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 May 2014

If we had stayed one night, this Hotel would have received 5 stars from us. Firstly, before arrival, the website says, "Government Issued Photo ID required on Check-In" - I have no Photo ID, no Passport, no Driving Licence (well, a paper one from 40 years ago!). I found this most odd as I had never been asked that before... More 

Helpful?
2 Thank MrRee007
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Mr Ree007, Thank you for your kind and constructive comments following your stay over the bank holiday weekend, and your genuine thanks - it is very much apprecaited by the team. I now undertsand your appreciation of the Bond reference with your TripAdvisor name! Thank you for your comments on our new dinner menu - it is indeed a... More 

Carnforth, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 May 2014

We stayed here in April taking advantage of a 2 night Q break hoping for a quiet mid-week break with some spa treatments. We arrived to find the hotel being used for a recruitment drive. There was a health company, energy companies, insurance company all holding interviews. We had upgraded our room which was on the first floor but as... More 

Helpful?
1 Thank Alyson Y
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Alyson Y, May I thank you for your constructive feedback following your midweek break. We are a very busy hotel with events, meetings and dinners on the go during the week and a high volume of business guests. The hotel does however take on a much more leisurely feel at weekends and I would recommend that be more appropriate... More 

Bristol, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 May 2014

We have stayed here before for a work do so knew it was a nice hotel. We booked it as a very lastminute stay, we booked the dinner bed and breakfast deal which we found good value for money, but it took us over 3 hours to get through to anyone at the hotel to actually book, we actually nearly... More 

Helpful?
Thank sazzer6
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear sazzer 6 I am so pleased that your persistence paid off and that we were able to accommodate you at the weekend, leading to a nice lastminute stay. Thank you for your kind comments, and the suggestions regarding the allocation of families together - one that we do try to do so but sometimes struggle with when fully booked... More 

Worcester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 May 2014

A large group of us stayed at the Chase after my son's wedding nearby. The staff were exceptionally friendly and helpful, the reception staff made us feel very welcome and were very patient considering I had forgotten to bring any bank cards with me! The breakfast staff could not have been more helpful, even the toilet cleaners were friendly and... More 

Helpful?
Thank Tim S
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Tim S Thank you for your kind comments follwoing the weekend of your son's wedding. We know how important a problem free stay is to our guests on such a special occasion, whether the Wedding be here at the Hotel or locally, and are so pleased that we were able to deliver that for you. May I thank you... More 

London, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 May 2014 via mobile

My friends and I recently visited for a weekend away including a spa package. The hotel room was nice and clean and plenty big enough. The spa facilities were nice no complaints. There is also a gym which has plenty of options on machines. The treatment it's self was a one hour back, facial and scalp routine. It was one... More 

Helpful?
1 Thank Laura B
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Laura B May I thank you for your kind comments following your "Girly spa weekend". We are delighted that you and your friends enjoyed the hotel and spa facilities and look forward to welcoming yuo back kind regards Keith Turnbull More 

kidderminster
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2014

My wife and I stayed for one night in May 2014.We found the staff helpful and friendly. The food and service could not be faulted.This is the best Q Hotel we have stayed in. We will be back for a longer stay,

Helpful?
Thank alan s
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Alan S, Thank you for your great feedback. We are absolutely delighted and do hope that we may welcome you back to your favourite Q Hotel to date in the near future. There is always a festival or event on in Gloucestershire worth returning for. Kindest regards Keith Turnbull More 

Derbyshire, United Kingdom
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 May 2014

Just returned from another four day break at this hotel. The accomodation was superb and the staff really friendly and attentative to our .needs. Both the breakfasts and dinners could not be faulted with plenty of choice to suit every taste. Would not hesitate to recommend Q Hotels!

Helpful?
1 Thank gregnig
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Gregnig Thank you for your kind comments following your 4 night stay. I am delighted that we "could not be faulted" as will the team here as they do all aim to provide the best levels of comfort and service. I know Dronfield is a fair distance ( as having lived in Sheffield myself) but it just shows that... More 

London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 May 2014

- The Hotel and the room were clean and spruce (no threadbare bits or knobs falling off - see Roger O's review); - All the staff (check-in, restaurant and elsewhere) were exceedingly polite, courteous, helpful and just plain nice! - We ate dinner on our first evening and the food was good and promptly served; - breakfast was just great... More 

Helpful?
Thank J M
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear J M, Thank you for your kind comments following your stay. It gives me pelasuree to be able to feedback to all of the team here that they are considered to be "a nice hotel run bu nice people". I am delighetd that you enjoyed our new dinner menu. As you have pointed out we are a very easy... More 

Chesterfield, United Kingdom
Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 19 May 2014

stay at q hotels quite a lot and this is the first one that we have had a couple of small issues with,room was a good size and airy,it was a warm day(and night)but window opened wide to let air in,room and bathroom were nice and clean but in the fridge was a quiche with mold growing on it,so had... More 

Helpful?
Thank spireboy69
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Spireboy69 Thank you for your kind comments on dinner, breakfast and our team here at "The Chase". They will be delighted. I note that you refer to opening the window given the warm weekend, however please be aware that all of our bedrooms are individually air conditioned which would cool the room much more effectively. Please rest assured that... More 

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Cheltenham Chase Hotel is situated conveniently close to both Cheltenham & Gloucester and just minutes away from junction 11a of the M5. The Hotel boasts 122 contemporary, air conditioned bedrooms, all with flat screen TVs, tea & coffee making facilities and fridges. Hardy's Restaurant offers fantastic food in a light contemporary atmosphere overlooking the Cotswold Hills, whilst Hunters Bar and Lounge provides a relaxed area in which to enjoy a great range of food and drink. There is an extensive leisure club with great facilities including a pool, sauna, steam room and jacuzzi, a fully equipped gym and weights area and a Spa offering a full range of treatments. Complimentary WiFi is available throughout the Hotel. ... more   less 

Additional Information about The Cheltenham Chase Hotel - A QHotel

Address: Shurdington Road, Brockworth GL3 4PB, England
Region: United Kingdom > England > Gloucestershire > Brockworth
Price Range: $158 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cheltenham Chase Hotel - A QHotel 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
The Cheltenham Chase Hotel - a q Brockworth
Cheltenham Chase Hotel
Cheltenham Chase Brockworth
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Questions & Answers

Here's what travellers have asked, with answers from The Cheltenham Chase Hotel - A QHotel staff and other travellers.
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Questions? Get answers from The Cheltenham Chase Hotel - A QHotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“e-mail in advance if you want to choose a room”
 of 5 bubbles sprogg79, 24 Oct 2016 | Read review
“all okay I have stayed in many different rooms”
 of 5 bubbles 709keitha, 14 Oct 2016 | Read review
“Avoid 204 if you are a light as you can hear noise from the lift”
 of 5 bubbles rachy_85, 1 Oct 2016 | Read review
“Book a room overlooking the Hills.”
 of 5 bubbles renee1reece, 21 Sep 2016 | Read review
“201 was large and airy”
  • Huge bed, seating area
  • Large room
  • Spotless and well apointed
  • Spacious room
  • Large wardrobe with good hangers
  • Spotless and well apointed
 of 5 bubbles xxCrazyJoxx, 10 Sep 2016 | Read review
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