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Holiday Inn Parramatta

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Holiday Inn Parramatta
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379 Reviews from our TripAdvisor Community

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Showing 370: English reviews
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Reviewed 1 week ago NEWvia mobile

We booked for 2 adults and 2 children. However the sofa bed wasn't out when we arrived which it usually is. No problem as when I checked it was made up. However late that night I realised we only had towels for 2 guests and also cups and pillows for 2 guests. Lucky my daughters had brought their own pillows...

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Helpful?
1Thank Rachael P
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi Rachael P Thank you for your loyalty, and for taking the time to provide a review of your recent visit. It is pleasing to hear that you enjoyed your stay and liked our location. We sincerely apologize for the inconveniences you faced, as that is not up to our normal standards. Your comments on the inadequate amenities have been...

Newcastle, Australia
Reviewed 1 week ago

Had a nice stay. The room was clean and suited our purposes - quiet and comfortable place to sleep. My son and I liked the pool even though it was coolish and started to rain. We had a nice meal in the restaurant, a shame we could not join the buffet breakfast the next morning as we had to leave...

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Helpful?
1Thank PBM2010
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi PBM2010 Thank you for choosing to stay with us and for taking the time to provide a review. We are very pleased to read that you enjoyed your stay, our facilities and location. We sincerely appreciate your kind recommendation and look forward to welcoming you back! Sincerely Sherene and Holiday Inn Parramatta Team

Singapore
Reviewed 1 week ago via mobile

Stayed for 4 nights. Room is spacious and comfortable. Located about 10 mins walk from the Parramatta station. There is an Irish pub directly opposite the hotel entrance. Breakfast was standard. Not many convenient stores nearby though. Quite a number of tour groups staying at the hotel and that it could be pretty noisy during breakfast.

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Helpful?
1Thank hmsg128
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi hmsg128 Thank you for taking the time to provide us with feedback. We apologise for the inconveniences you faced during your stay. On the other hand, your positive comments on our location and comfort of our rooms are most appreciated. There are convenient stores around the corner on Church Street and Westfield Shopping Town is located just a short...

Sydney, Australia
Reviewed 1 week ago

Only stayed one night, the night Adele was in town but that was not the purpose of our stay. Reception staff friendly and helpful and looked after my luggage while I went and parked the car, plenty of available spaces there and only $15 for the night. Room had its own lounge room with a tv and we also had...

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Helpful?
1Thank ELIZABETH C
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi ELIZABETH C Thank you for taking the time to provide such a nice review on your recent stay. It is wonderful to hear that service provided by our staff, the comfort and ambience of our hotel, and our facilities met with your expectations. We are also very appreciative of your feedback regarding the bathroom. We are working towards a...

Sydney, Australia
Reviewed 2 weeks ago

Good size room, clean and in good condition, so no complaints there. However on checking out I was advised there is a surcharge, not only on AMEX, but on Visa card payments as well. Makes me feel like the hotel is trying to squeeze every last dollar they can out of their clients. I am an IHG Club member but...

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Helpful?
1Thank mickyc987
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi mickyc987 Thank you for being a valued member of IHG Rewards Club, and patronage. It is very nice to know that you liked our rooms. We extend our apologies in not meeting your expectations regarding our credit card surcharge. We appreciate your comments and will share these with the team. Similar to other 4-star hotels in Sydney, there is...

NSW
Reviewed 4 weeks ago via mobile

This was one of those hotels you can walk in and instantly feel comfortable and "at home". Well appointed with great attention to detail. The bed was comfortable and the rooms very quiet. A choice of pillows in the room was a nice touch. I ordered room service, it was delivered quickly and was delicious and reasonably priced. I was...

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Helpful?
1Thank MrsYard
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi MrsYard Thank you very much for choosing Holiday Inn Parramatta on your recent visit. We are appreciative of your recommendation and compliments on our rooms, amenities and dining. It is extremely pleasing to hear that you enjoyed your stay with us and wonderful to read that your had an opportunity to dine in-room and enjoyed the meal. We look...

Australia
Reviewed 4 weeks ago

have stayed here on a number of occasions. This hotel continues to deliver with great service, good sized rooms and a consistent restaurant. on this occasion we were identified as gueat of the day. It was a nice surprise and we enjpyed the extra little touches. a well priced hotel in Parramatta.

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Helpful?
1Thank sunshinecoaster72
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi sunshinecoaster72 Thank you for your loyalty, and for taking the time to provide a review of our hotel. It is fantastic to read and know that the service, the rooms and restaurant have all consistently met your expectations. We are glad you enjoyed the Guest of the Day surprise, and look forward to welcoming you back to the hotel!...

Marikina, Philippines
Reviewed 17 February 2017

Stayed for 5 nights in this hotel, and its a good place to stay.. the room is spacious, and clean.. staff are really helpful .. breakfast offers good selection of food.. walking distance to the train station and lots of restaurants nearby

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Helpful?
1Thank yolyg2015
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi yolyg2015 Thank you for choosing to stay with us, and for your kind recommendation. It is extremely pleasing to hear that you enjoyed your stay. We are very appreciative of your compliments on our staff, room, breakfast and location. We look forward to welcoming you back to the hotel, when you are next in Sydney, whether for business or...

bundaberg
Reviewed 17 February 2017

My husband and I spent two nights at the Holiday Inn this week. The room was very spacious and clean and quiet. The facilities within the hotel were very good and the location excellent. The restaurant was a little expensive but there is an Irish Pub next door which offers good value. The hotel is a very short walk from...

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Helpful?
1Thank arthures
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi arthures Thank you for taking the time to provide feedback on your recent stay. It is wonderful to read that our location, the ambience of our hotel, and facilities met with your expectations. We look forward to welcoming you back in the future. Sincerely Sherene and Holiday Inn Parramatta Team

Sin City
Reviewed 13 February 2017 via mobile

A very nice place to stay in the area. Had the two double beds room- comfortable & room is very well cleaned & maintained! Kudos to housekeeping. Decent sized room with plenty of places to sit. AC worked v well & quiet. Cable TV but wifi is payable unless you're a member. The pool even though smallish but kids loved...

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Helpful?
1Thank KEE2
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi KEE2 Thank you for choosing Holiday Inn Parramatta and for taking the time to provide a review on your recent stay with us. We are very pleased to read that you and your family had a fabulous time here. It is also most wonderful to hear that everything exceeded your expectations, and we truly appreciate your generous compliments on...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Holiday Inn ParramattaSet in the heart of Western Sydney’s commercial district, Holiday Inn Parramatta offers accommodation within walking distance of major retail, commercial & transport interchanges. With 181 Deluxe guest rooms including 30 Spa Suites, the Holiday Inn Parramatta is the perfect base for anyone vising Parramatta.With wireless internet access in guest rooms & all public areas, a heated outdoor pool and spa, on-site gym, 7 meeting and boardroom venues, plus undercover secure car parking; Holiday Inn Parramatta offers accommodation for all your needs. Our restaurant Twenty One Fifty offers daily buffet breakfast, and a la carte dining for lunch and dinner daily. The restaurant is fully licensed with an extensive wine list and offers a relaxed atmosphere with professional service. Our chefs bring his passion for food and his hearty personality to his kitchen and menu. Also open daily, The Lobby Bar offers wireless internet, a fireplace and a large plasma TV to catch up on any sport or news action; there is no better place to relax and unwind. If you’re searching for a function room or meeting space for your next event in Parramatta, or the Western Sydney region, look no further than the Holiday Inn Parramatta. The Anderson Ballroom boasts an abundance of natural sunlight and is completely pillar less making it the only one of its kind in the area. The flexible facilities can be combined or divided, depending upon the size of the group, enabling you to host any event, from a briefing or a board meeting to a wedding or birthday party, ensuring your Parramatta function is a success. ... more   less 

Additional Information about Holiday Inn Parramatta

Address: 18-40 Anderson St, Parramatta, New South Wales 2150, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: $148 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Parramatta 4.5*
Number of rooms: 181
Reservation Options:
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Also Known As:
Courtyard Sydney
Sydney Courtyard
Hotel Style:
#6 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Parramatta staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe upper levels good for a nice city view”
 of 5 bubbles 556hasant, 1 Feb 2017 | Read review
“The function rooms we used were large enough for over 100 people with room to spare!”
 of 5 bubbles leanner353, 21 Dec 2016 | Read review
“Westfield Mall near by about 5 minutes walk, and lots of restaurants. The hotel charges $15AUD per day for parking”
 of 5 bubbles khalidm777, 18 Dec 2016 | Read review
“The suites are worth the extra room”
 of 5 bubbles TaganRobson, 7 Dec 2016 | Read review
“Go somewhere else”
 of 5 bubbles TGBowman, 23 Nov 2016 | Read review
5 of 5