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Novotel Sydney Parramatta

1,050 reviews
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Traveller (224)
Room & Suite (116)
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Overview
  • Excellent22%
  • Very good41%
  • Average25%
  • Poor8%
  • Terrible4%
Travellers talk about
“eat street”(34 reviews)
“executive suite”(10 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Sydney Parramatta
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Rooms
11 Mar12 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,050)Write a Review
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All reviewseat streetriverside theatreexecutive suitechurch streetthe riverbuffet breakfastcorner roomfree busupon checklots of restaurantsan upgradetrain stationeasy walkconvenient locationchecking inacross the roadsaturday night
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131 - 135 of 1,037 reviews
Reviewed 20 May 2017

Staff at hotel very welcoming, helpful with good customer service skills. Good breakfast selections. overall good value for money in a great central Parramatta location close to entertainment precinct.More

Review collected in partnership with Accorhotels.com
Thank John C
Response from Stephen W, General Manager at Novotel Sydney ParramattaResponded 22 May 2017

Dear John C, Thank you for taking the time to write your review. I am happy to hear that our staff made you feel welcome during your stay. It is great that you find our location central in Parramatta. We look forward to welcoming you...More

Reviewed 19 May 2017

Although the bedroom decoration needed a bit of TLC it was large and comfortable (we had paid for an up grade). The bathroom also needed some TLC but it was clean and everything worked! We had an excellent bar meal. It was served as an...More

Thank K3ntishmaid
Response from Stephen W, General Manager at Novotel Sydney ParramattaResponded 22 May 2017

Dear K3ntishmaid, Thank you for taking the time to write your review, your feedback is valuable to us. I am happy to hear that you enjoyed your meals with us and enjoyed your time in the lounge area. We look forward to welcoming you back...More

Reviewed 13 May 2017 via mobile

My partner and I stayed here for a few nights back in November/December 2015 (approx). We had booked months in advance as we knew there were a number of events on that weekend, upon check in the man behind the counter told us that for...More

Thank Samantha H
Response from Stephen W, General Manager at Novotel Sydney ParramattaResponded 15 May 2017

Dear Samantha H, Thank you for taking the time to write your review. It is disappointing to hear that your stay did not meet our usual high standards. Please accept my sincere apologies for the issues you experienced during your stay. Your feedback is valuable...More

Reviewed 11 May 2017

We have stayed here before and have always had an enjoyable experience. The Staff from the GM down are very friendly and on top of their roles. Amanda and Jacqui were very attentive to us in the dining area. Our room this time was near...More

Thank Dan W
Response from Stephen W, General Manager at Novotel Sydney ParramattaResponded 15 May 2017

Dear Dan W, Thank you for your review on your recent stay with us. It is great to hear that our staff provided you with great customer service and that you enjoyed your meals in our restaurant. We look forward to welcoming you back to...More

Reviewed 10 May 2017

This place wasn't great but it wasn't bad either. Bit of dated hotel that could do with an update. The room we had was small with only a queen-sized bed. It was clean and did have all the amenities you need. The shower is definitely...More

Thank Jess M
Response from Stephen W, General Manager at Novotel Sydney ParramattaResponded 15 May 2017

Dear Jess M, Thank you for taking the time to write a review. It is disappointing to hear that your bathroom did not meet your needs on this occasion. Please accept my sincere apologies for this. We do hope to better serve you in the...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$116 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Parramatta
#6 Luxury Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$116 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Parramatta
#6 Luxury Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (224)
Room & Suite (116)
Dining (25)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Questions & Answers
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gamortie
2 June 2015|
Answer
Response from Belinda P | Property representative |
Good Morning Gamortie, I am so sorry please accept my apologies. I will take this down now and respond. Apologies again Michael
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12
Room Tips
"We have had three visits, three different rooms, NO problems."
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"Try to stay away from rooms facing onto Church St, as the people noise from the Theatre can be loud"
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"You can open the windows for fresh air!"
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"One where air conditioner works."
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