We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Novotel Sydney Parramatta

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Novotel Sydney Parramatta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

838 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Sydney Parramatta
See the most recent reviews
Showing 827: English reviews
Canberra, Australia
Reviewed 7 January 2016

This was our second stay at Novotel in Parramatta. As Accor members we stayed Saturday and Sunday for $236. Our room had an angled view to Parramatta River. The room was clean and comfortable, but our shower head was limp and our pillows too firm. We were able to negotiate free parking (otherwise $13 a day). Service at reception was...

 Report
Helpful?
Thank Mervyn C
Stephen W, Manager at Novotel Sydney Parramatta, responded to this review

Dear Mervyn C, Thank you for your delightful review on your stay. I am happy to hear you enjoyed your meals at 350 Restaurant and Lounge. You will be delighted to hear that our Executive Chef Kiki has launched his new seasonal menu last week. Make sure to come back and try, I am sure you will find more favourites...

Wollongong, Australia
Reviewed 6 January 2016

a great place to stay. excellent service and location is good. very clean hotel, cleaners do a great job. excellent facility with gym and pool and service is professional and they do their best to look after the customer.

 Report
Helpful?
Thank R8474WJlisa
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear R8474WJLisa, Thank you for taking the time to provide your kind feedback on your recent stay. It is great to hear the staff looked after you well and your stay was comfortable. We do hope to welcome you back to Novotel Sydney Parramatta soon. Kind regards, Stephen Wills General Manager

Oberon
Reviewed 4 January 2016

My room was very comfortable and had everything I needed. The bed was super comfortable and despite overlooking an alley, I had a quiet night's sleep. Air con was very effective, if a bit noisy. This didn't bother me in particular. The bathroom was very pleasant though the bath is pretty shallow. The staff were entirely friendly and helpful. Breakfast...

 Report
Helpful?
Thank Gaby L
Stephen W, Manager at Novotel Sydney Parramatta, responded to this review

Dear Gaby L, Thank you for providing feedback on your recent stay. Great to hear the hotel was well located and comfortable for your trip to the game. We hope to welcome you back soon for another great stay. Kind regards, Stephen Wills General Manager

Reviewed 2 January 2016 via mobile

Stayed again at this hotel in room 217 (disabled room wife has cancer can't stand in shower to long). I really love this hotel but got just about 1 he sleep very noisy room facing street maybe they need more glazing on Windows BUT I will always come here either by myself or with my partner just different room all...

 Report
Helpful?
Thank Malcolm M
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Malcolm M, Thank you for your glorious feedback on your stay and mentioning you will return. Please contact myself directly for your next stay, to ensure we have a more comfortable room for yourself and wife. I am delighted however that the staff made your stay pleasant and a great experience. We do hope to welcome you back in...

Reviewed 30 December 2015 via mobile

The staff on Check in were unfortunately rude and very nosey by asking odd questions. Didnt think my sleeping arrangements were in any way any business to them. The room was small and dated but bathroom looks revamped. The water from the sink and shower was overflowing in the drain in the bathroom floor making the floor super wet and...

 Report
Helpful?
Thank Jasmine B
Stephen W, Manager at Novotel Sydney Parramatta, responded to this review

Dear Jasmine B Thank you for taking the time to write your TripAdvisor review. Please accept my sincere apologies that all was not up to our usual high standard. We have been able to address the staff issues with the appropriate counselling and our maintenance team have been able to fix the drainage issues. Once again please accept my sincere...

Sydney
Reviewed 20 December 2015

 Report
Helpful?
Thank doliSydney
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Eden, Australia
Reviewed 19 December 2015

so good to be through check out an in your room in mere minutes, great staff nothing is a problem, parking was also good, the restaurant is first class the new menu is exceptional and I shall be returning

 Report
Helpful?
Thank john010t
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear John010T, Thank you for fantastic review. It is wonderful to know your experience was great and you were in your room quickly. We do hope to welcome you back in the near future for another fantastic experience. Kind regards Stephen Wills General Manager

melbourne
Reviewed 16 December 2015 via mobile

I spent 3 nights here with extended family. The location is FANTASTIC! Your right on Eat Street and there's an abundance of restaurants to pick from. Service was great as was breakfast. My kids and I all loved the juicing machine at breakfast. Amanda and Oliver in particular went over and above in providing excellent service. There's a Coles supermarket...

 Report
Helpful?
1Thank untissa
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Untissa, Thank you for your kind review. We are delighted your stay was enjoyable and well located for your needs. We do hope to welcome you back in the near future. Kind regards Stephen Wills General Manager

Cairns
Reviewed 16 December 2015

I had several nights at the Novotel in a suite. It was good having the extra space and bathroom. The rooms are very comfortable and the bathrooms clean and practical. The step into the bath/shower could be an issue for someone with mobility issues. The food was good in-house with staff being friendly and helpful. Handy to the trains and...

 Report
Helpful?
Thank Brendan360
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Brendan360, Thank you for the kind words in your review. Great to hear the hotel provided all you needed for your stay and you enjoyed the surroundings. We do hope to welcome you back for another fantastic stay in the near future. Kind regards Stephen Wills General Manager

Bundanoon, Australia
Reviewed 15 December 2015

Staff and service were great, and breakfast was fine, but room was average. Main problem was that the whole building seems to be 26 degrees, even in the basement car park, so you need air con on or windows open in the room. Windows open = serious traffic and street noise. Air con on = industrial noise from this machine...

 Report
Helpful?
Thank Aditya G
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Aditya G, Thank you for the review. I am glad to hear the staff and service was great. Would like to apologise for the room not meeting your expectations. If there is anything you would like to discuss further please do not hesitate to contact myself directly. Kind regards, Stephen Wills General Manager

243 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (176)
Viewed
Bathroom (28)
Viewed
Room/Suite (45)
Viewed
View from Room (9)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (10)
Viewed
Hotel & Grounds (15)
Viewed
Pool/Beach Area (4)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (67)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (21)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Parramatta hotels
0.2 km away
PARKROYAL Parramatta
PARKROYAL Parramatta
#2 of 11 in Parramatta
702 reviews
0.6 km away
Meriton Serviced Apartments George Street, Parramatta
1.1 km away
Mantra Parramatta
Mantra Parramatta
#3 of 11 in Parramatta
869 reviews
Show Prices
Show Prices
Show Prices
1.7 km away
Mercure Sydney Parramatta
1.2 km away
Holiday Inn Parramatta
Holiday Inn Parramatta
#5 of 11 in Parramatta
350 reviews
2.0 km away
Rydges Parramatta
Rydges Parramatta
#3 of 4 in Rosehill
528 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 

Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: $148 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, HotelTravel.com, Orbitz, Travelocity, Booking.com, ACCOR and Agoda so you can book your Novotel Sydney Parramatta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta
Hotel Style:
#6 Luxury Hotel in Parramatta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Sydney Parramatta staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Novotel Sydney Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, but not much benefit.”
 of 5 bubbles marklP5684NY, 28 Oct 2016 | Read review
“Request quiet room and higher floor”
 of 5 bubbles Fiona_utm, 26 Sep 2016 | Read review
“Great position, nice view over park and river”
 of 5 bubbles 136kirstene, 8 Sep 2016 | Read review
“Helpful staff”
 of 5 bubbles susanhZ1956GH, 29 Aug 2016 | Read review
“10th floor overlooking church st has nice view and is quiet”
 of 5 bubbles DianeB20, 15 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay