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Novotel Sydney Parramatta

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Novotel Sydney Parramatta
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855 Reviews from our TripAdvisor Community

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Showing 844: English reviews
Christchurch, New Zealand
Reviewed 28 January 2016

Novotel Parramatta is a little past it's use by date, I found the hotel to be just a bit lack lustre, tired and in dire need of refurbishment. I made my decision to stay there based on the images on an online accommodation site. It looked fabulous and modern in the images. I think the marketing department may have got...

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Helpful?
Thank tonetonetone
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear tonetonetone, Thank you for taking the time to write your review after your recent stay with us. I am extremely pleased that the service and food you received whilst staying with was to your satisfaction. I do apologies if the room was not to your expectation. I have shared your feed back with the team and we look forward...

Melbourne, Australia
Reviewed 28 January 2016

We recently stayed at Novotel Paramatta for four nights. During our stay there we were delighted with the excellent customer service received - from the waiting and kitchen staff to the front office reception staff. Nothing was too much trouble and they answered all enquiries and attended to our needs promptly and more importantly courteously and professionally. It seemed obvious...

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Helpful?
Thank RenusB
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear RenusB, Thank you for wonderful review on your recent stay. We are delighted you enjoyed your time here and we look forward to welcoming you back. Kind regards Stephen Wills General Manager

Reviewed 25 January 2016 via mobile

This is our first review on trip adviser. After being a little disappointed about the room (except the bed which was quite comfortable) and some miscommunication when we first arrived... It was great that our breakfast experience was so positive. The exceptional customer service shown by Lucas changed our feelings about the stay. His friendly customer service and attention to...

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Helpful?
Thank Daniel T
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Daniel T, Thank you for your wonderful review on your recent stay at Novotel Sydney Parramatta. I am happy to hear that Lucas assisted in turning your experience around to a pleasant one at the hotel. Your lovely words and comments have been passed onto Lucas and the team. We hope to welcome you back to the hotel soon...

Sydney, Australia
Reviewed 21 January 2016

regular visitors to this hotel. Staff are always extremely efficient ,friendly. Reception staff are smiling and good to deal with. Love the breakfast and amanda is always great to deal with and remembers our coffee orders.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tonydcook56
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Tonydcook56, Thank you for the kind review of your visit to Novotel Sydney Parramatta. It is delightful to hear you are a regular and the staff always make you feel welcome. Your kind comment has been passed onto Amanda and the team. We do hope to welcome you back the hotel soon. Kind regards Stephen Wills General Manager

Reviewed 20 January 2016 via mobile

I come to sydney frequently on business have stayed at many of the hotels in the area. Novetal is nice Tried the restaurant had the rump steak for dinner, nice would probably rate 6/10. Undercided if I would try tomorrow night Very clean and the staff very helpful, i would stay again for sure

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Helpful?
Thank Leo661
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Leo661, Thank you for your kind review. We are glad you found somewhere comfortable in Parramatta for your business trips. We look forward to welcome you back soon. Kind regards Stephen Wills General Manager

Brisbane, Australia
Reviewed 19 January 2016 via mobile

They have excellent cleaning staff, friendly receptionists, clean and comfortable rooms. The much improved lights, toilet & bathroom are quite noticeable. The iron and ironing board, electric kettle, mugs & teaspoons are all new However, they removed the chocolate powder drink and need to add the free coffee

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Helpful?
Thank lu5baq
Stephen W, Manager at Novotel Sydney Parramatta, responded to this review

Dear Lu5baq, Thank you for the wonderful review of your recent stay. It is nice to hear you have noticed the great changes we have made at the hotel to provide a more comfortable stay. We do hope to welcome you back soon for another fantastic stay. Kind regards Stephen Wills General Manager

Gurgaon, India
Reviewed 17 January 2016

Had a great experience from 27th December 2016 to 29th December 2016. Great staff and lavish buffet! The hotel even cooperated in opening the gym earlier for us. Also do not forget to ask for a packed breakfast in case you have an early morning tour. Recommended!

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Helpful?
Thank bhartijoshi1119
Stephen W, Manager at Novotel Sydney Parramatta, responded to this review

Dear Bhartjoshi1119, Thank you for the delightful review for your stay in December. It is wonderful to know your time was comfortable and pleasant. We look forward to welcoming you back to the hotel soon. Kind regards, Stephen Wills General Manager

Newcastle, Australia
Reviewed 17 January 2016

We had a two day stay in December, we were made fell welcome immediately. We were given a room upgrade which was a nice surprise. The location is good for walking to ferry terminal, major shopping centre, a local park and a brilliant "eat street". We found the staff helpful & obliging. Breakfast was very enjoyable, I would recommend Novotel...

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Helpful?
Thank Cavlyndon
Stephen W, Manager at Novotel Sydney Parramatta, responded to this review

Dear Cavlyndon, Thank you for taking the time to provide a delightful TripAdvisor review. It is great to hear the hotel was well located for your needs and a brilliant surprise. We do hope to welcome you back soon for more great trips to Parramatta. Kind regards, Stephen Wills General Manager

Gurgaon, India
Reviewed 16 January 2016

We stayed in this property for 3 days. The property is in the suburbs. However proximity to the train station and free shuttle services till 4 PM ensured commute was never an issue. We walked from the hotel to the station so it was pretty comfortable for us. Accommodation is good spacious. The breakfast buffet is also good. The hotel...

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Helpful?
Thank BhartiJoshi
Stephen W, Manager at Novotel Sydney Parramatta, responded to this review

Dear BhartiJoshi, Thank you for the delightful review on your stay at Novotel Sydney Parramatta. Your positive and great feedback is something wonderful to pass onto the team. We look forward to welcoming you back soon for another fantastic stay. Kind regards, Stephen Wills General Manager

Greater Adelaide, Australia
Reviewed 14 January 2016

Had a great experience staying at this fantastic hotel. Mitch George was a great help making our stay very enjoyable. I would definitely recommend this hotel to others. The location was very close to shops restaurants etc The Rahme Family

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Helpful?
Thank Connie R
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Connie R, Thank you for taking the time to provide your delightful feedback on your recent stay. We are excited to know your stay was enjoyable and a great experience. Your lovely comments about Mitch and his service will be passed onto him. We look forward to welcoming you back to Novotel Sydney Parramatta soon. Kind regards, Stephen Wills...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 

Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: $149 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta
Hotel Style:
#7 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sydney Parramatta staff and other travellers.
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Questions? Get answers from Novotel Sydney Parramatta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The King Spa Suite is definitely worth the upgrade. They are all on the top floor & all have great views!”
 of 5 bubbles anthonymR3698MP, 12 Jan 2017 | Read review
“Higher floors are better, but make sure that the AC is working”
 of 5 bubbles 41hafizr, 10 Jan 2017 | Read review
“High floor, but not much benefit.”
 of 5 bubbles marklP5684NY, 28 Oct 2016 | Read review
“Request quiet room and higher floor”
 of 5 bubbles Fiona_utm, 26 Sep 2016 | Read review
“Great position, nice view over park and river”
 of 5 bubbles 136kirstene, 8 Sep 2016 | Read review
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