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Novotel Sydney Parramatta

1,050 reviews
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Traveller (224)
Room & Suite (116)
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Overview
  • Excellent22%
  • Very good41%
  • Average25%
  • Poor8%
  • Terrible4%
Travellers talk about
“eat street”(34 reviews)
“executive suite”(10 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Sydney Parramatta
Special Offer: UP TO 30% - EARLY BOOKING
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Reviews (1,050)Write a Review
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260
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45
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All reviewseat streetriverside theatreexecutive suitechurch streetthe riverbuffet breakfastcorner roomfree busupon checklots of restaurantsan upgradetrain stationeasy walkconvenient locationchecking inacross the roadsaturday night
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21 - 25 of 1,037 reviews
Reviewed 3 January 2018

10 of us 30 and 31 of December so we could go to the Sydney fireworks. As you can imagine at this time it was quite expensive. The rooms were quite tired and our bathroom was extremely dark as the main light did not work....More

1  Thank Hopkins224
Response from Jodi B, General Manager at Novotel Sydney ParramattaResponded 10 January 2018

Dear Hopkins224, Thank you for taking the time to write your review. Your feedback is fully appreciated and is valuable to us. We are disappointed to hear that your stay did not meet your expectations on this occasion. Please be assured that your feedback has...More

Reviewed 2 January 2018

Cons : First impression was corridors were dimly lit, carpets were not clean. Extremely disappointed with the lighting of the room - insufficient lighting where the room was only lit up by a couple of lamps and no proper room lighting. Kettle was found to...More

Review collected in partnership with Accorhotels.com
1  Thank cmag2018
Response from Jodi B, General Manager at Novotel Sydney ParramattaResponded 10 January 2018

Dear cmag2018, Thank you for taking the time to write your review. On behalf of the entire team here, I would like to express our sincerest apologies and disappointment in hearing your feedback with regards to your experience whilst staying with us. Your feedback is...More

Reviewed 30 December 2017 via mobile

After 30 years of hosting Christmas lunch we broke with tradition this year and had a great family lunch at the Novotel Parramatta. The seafood buffet and carvery was amazing with lots of different foods catering to everyones wants. The dessert table with the gingerbread...More

1  Thank Judy C
Response from Jodi B, General Manager at Novotel Sydney ParramattaResponded 10 January 2018

Dear Judy C, Thank you for taking the time to write your review. We are very happy to hear that you and your family enjoyed Christmas Day lunch with us. Your kind feedback will be shared amongst the team here at Novotel Parramatta and we...More

Reviewed 30 December 2017

Check-in satisfactory, car parking-by self is $18 per day underneath the hotel, Room is Spartan but clean but marred by the odour of stale cigarette smoke Bed was clean and comfortable. Bathroom clean, shower was tiny but acceptable. I would probably want to put a...More

Review collected in partnership with Accorhotels.com
Thank WenA000
Response from Jodi B, General Manager at Novotel Sydney ParramattaResponded 10 January 2018

Dear WenA000, Thank you for taking the time to write your review. Your feedback is fully appreciated and is valuable to us. We are disappointed to hear that your room did not meet your expectations on this occasion. All our rooms here are non-smoking, your...More

Reviewed 29 December 2017 via mobile

We are regulars both staying and eating here as is local. The staff are wonderful and we always encounter great service. We enjoyed an early Sunday dinner with exemplary service from Yogash who really went above and beyond to ensure our meals were A1 perfect!!...More

1  Thank wend0100
Response from Jodi B, General Manager at Novotel Sydney ParramattaResponded 10 January 2018

Dear wend0100, Thank you for taking the time to write your review. We thank you for your loyalty and we are very happy to hear that you enjoyed your Sunday dinner in our restaurant. Your kind comments will be passed onto the team here and...More

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134567208
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$117 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Parramatta
#6 Luxury Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$117 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Parramatta
#6 Luxury Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (224)
Room & Suite (116)
Dining (25)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
gamortie
2 June 2015|
Answer
Response from Belinda P | Property representative |
Good Morning Gamortie, I am so sorry please accept my apologies. I will take this down now and respond. Apologies again Michael
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12
Room Tips
"We have had three visits, three different rooms, NO problems."
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"Try to stay away from rooms facing onto Church St, as the people noise from the Theatre can be loud"
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"You can open the windows for fresh air!"
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"One where air conditioner works."
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