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PARKROYAL Parramatta

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Traveller (164)
Room & Suite (70)
Dining (21)
Overview
  • Excellent45%
  • Very good40%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“fuel voucher”(28 reviews)
“under renovation”(16 reviews)
“club room”(13 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from PARKROYAL Parramatta
Special Offer: Breakfast on us and more
Hotel deals
Offers from PARKROYAL Parramatta
Special Offer: Breakfast on us and more
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,106)
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1,093 results
Traveller rating
477
435
109
34
38
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LanguageEnglish
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477
435
109
34
38
Show reviews that mention
All reviewsfuel voucherunder renovationclub roombuffet breakfastegg stationcorner roomking roomparramatta parkmake your ownfresh juicechurch streetroom servicefull buffettrain stationsaturday nightcar parkroom was clean and comfortable
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1 - 5 of 1,093 reviews
Reviewed 3 days ago

stayed 2 nights and can't rave enough about the amazing full breakfast service - includes make your own espresso coffees, a chef to cook your eggs to order, a juicing station and lots more. The gym was also great and not cramped into a cupboard...More

Thank stressbunny
Hotel's Favourite
Reviewed 1 week ago via mobile

Had accommodation booked for the Pink Concert. The concert was canceled just as we arrived. The staff at the hotel were lovely, could see our disappointment and looked after us beautifully. Waived the parking fee and were just so lovely. Room was spotless, comfortable and...More

Thank bradbannister
Response from GMPRSYP, Manager at PARKROYAL ParramattaResponded 1 week ago

Dear bradbannister, Thank you for taking the time to review the hotel. I know it would have been a disappointment with the cancelation of the concert however I am pleased the team looked after you well. Please keep us in mind if you do decide...More

Reviewed 4 days ago

The hotel itself was reasonable with clean facilities and nicely furnished rooms as well as a very lovely buffet breakfast. However the staff leave a lot to be desired. From our very first encounter with staff he was rude, abrupt, and clearly wanted to be...More

Review collected in partnership with Pan Pacific Hotels Group
Thank katenrickshipp
Response from GMPRSYP, Manager at PARKROYAL ParramattaResponded 3 days ago

Dear katenrickshipp, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 1 week ago

This was a surprise. It is well presented. Friendly staff and easy to get a drink, a bite to eat plus a reasonable nights sleep. I had a cheaper room (although nothing in Sydney is cheap!) but the facilities in room were all what you...More

Thank 889tonyp
Response from GMPRSYP, Manager at PARKROYAL ParramattaResponded 1 week ago

Dear 889tonyp, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We are pleased you enjoyed various aspects of your stay from the service, cleanliness, facilities and location. We appreciate your recommendation and look forward to welcoming you back again...More

Reviewed 1 week ago via mobile

When arriving first impressions were good nice large lobby. The training room was great however then the food started to come in. The little deserts were okay but the lunch and dinner were very average for a 4.5* hotel. The room was nice and large...More

Thank Matthew M
Response from GMPRSYP, Manager at PARKROYAL ParramattaResponded 1 week ago

Dear Matthew M, Thank you for taking the time the review the hotel. I glad your first impression of the hotel was positive and the function space was adequate. I have raised your feedback on the conference lunch with our Head Chef who continually strives...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Pool
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$109 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Parramatta
#3 Business Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$109 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Parramatta
#3 Business Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (164)
Room & Suite (70)
Dining (21)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Joshua_FH
18 July 2018|
Answer
Response from Joshua_FH |
Sorry forgot to tell. That we booked the roon without an extrabed. Thank you
0
Votes
Trish C
26 September 2017|
Answer
Response from GMPRSYP | Property representative |
Hi Trish, sorry for the delay in our reply - to answer your question - no the pool is not heated. During the Spring months the temperature is around 18-19 degrees. In Summmer months it is around the 23-24 degrees. Trust... More
0
Votes
leed2652017
1 May 2017|
AnswerShow all 2 answers
Response from puddles2539 | Reviewed this property |
Hi Parramatta is on a river and not near the beach. It has a river cat that will take you right into Sydney harbour/darling harbour and the wharf is right near apartments
1
Vote
Room Tips
"Not very large but well furnished."
Read review
"Careful when buying online as the rates often don't include taxes which nearly doubled my rate when I..."
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"Opt for a Club Floor room - it is well worth the extra cost."
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"Go for the seafood buffet on Saturday nights,"
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