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See all 12 hotels in Parramatta

PARKROYAL Parramatta

979 reviews
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Traveller (134)
Room & Suite (43)
Dining (5)
Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor2%
  • Terrible3%
Travellers talk about
“fuel package”(27 reviews)
“under renovation”(16 reviews)
“the club lounge”(14 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Offers from PARKROYAL Parramatta
Special Offer: 20% off Summer Getaway
Hotel deals
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Reviews (979)Write a Review
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All reviewsfuel packageunder renovationthe club loungepark royalseafood buffetegg stationcorner roomking roomfresh juicemake your ownfull buffetbreakfast was includedrestaurants and barschurch streetsaturday nighttrain stationroom service
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11 - 15 of 967 reviews
Reviewed 2 weeks ago

We stayed two nights to attend an Indian wedding. Arrived about 2 pm and the room was ready (two rooms as our daughter was with us). Both rooms clean and tidy, huge beds and pillows and great sleeps. Car parking was not a problem but...More

Thank wizardoldman
Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 1 week ago

Dear wizardoldman, Thank you for your review and choosing to stay at PARKROYAL Parramatta for your recent visit to the area. We are pleased you enjoyed various aspects of your stay from our rooms, cleanliness and food and beverage offerings. The team look forward to...More

Reviewed 2 weeks ago

The front desk asked for a $100 bond upon check-in which was not mentioned during booking. There is a $20 charge for parking. The upside is that there are great restaurants walking distance from the hotel. I loved our stay especially the very comfortable bed!More

Review collected in partnership with Pan Pacific Hotels Group
Thank mariamX8853SL
Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 1 week ago

Dear Z88553SL Thank you for your review and taking time to provide feedback from your recent stay with us. All feedback is important to us to ensure we are maintaining the high standards we have here at PARKROYAL Parramatta.We apologise there were a few items...More

Reviewed 2 weeks ago

the room was neat and tidy however it was up on a floor looking over a back lane and the dumpsters were cleared in the morning at a very early time and was very unpleasant. breakfast was good except for the dsgusting coffee machine which...More

Review collected in partnership with Pan Pacific Hotels Group
Thank 225geoffreym
Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 1 week ago

Dear 225geoffrym, Thank you for your review on your recent stay at PARKROYAL Parramatta. We apologise there were a few areas of your stay that were not to the standard we would have preferred to make your visit more memorable. The team hope you will...More

Reviewed 2 weeks ago

I don’t think I would stay or recommend anyone to stay at park royal chains every again . First of all when I booked the hotel room 2 months ago I booked the spa room it cost me $270 which I payed in full at...More

Review collected in partnership with Pan Pacific Hotels Group
1  Thank melaniebG8212BV
Response from GMPRSYP, Front Office Manager at PARKROYAL ParramattaResponded 2 weeks ago

Dear melaniebG8212BV Thank you for taking the time to complete our online guest satisfaction regarding your recent stay with us. I very much appreciate such a constructive feedback as it continually allows us the opportunity to review and improve our service and in this case,...More

Reviewed 3 weeks ago

I stayed just over 2 weeks here. Amazing service, very friendly and easy going staff! I used the fitness facilities most days and was great! they gave me free breakfast which was a generous buffet! I also used the laundry service and was very well...More

Review collected in partnership with Pan Pacific Hotels Group
Thank aylaplow
Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 2 weeks ago

Dear aylaplow, Thank you for your choice to stay at PARKROYAL Parramatta for your recent business trip to the area. We are thrilled your experience with us was a memorable one and you enjoyed every aspect of your stay from the service, facilities,our centralized location...More

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Traveller (134)
Room & Suite (43)
Dining (5)
Pool & Beach (2)
Hotel & Grounds (84)
Bathroom (15)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Pool
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$104 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Parramatta
#4 Luxury Hotel in Parramatta
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$104 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Parramatta
#4 Luxury Hotel in Parramatta
Room types
Non-Smoking Rooms, Suites
Questions & Answers
Ask a question
Trish C
26 September 2017|
Answer
Response from GMPRSYP | Property representative |
Hi Trish, sorry for the delay in our reply - to answer your question - no the pool is not heated. During the Spring months the temperature is around 18-19 degrees. In Summmer months it is around the 23-24 degrees. Trust... More
0
Votes
leed2652017
1 May 2017|
AnswerShow all 2 answers
Response from puddles2539 | Reviewed this property |
Hi Parramatta is on a river and not near the beach. It has a river cat that will take you right into Sydney harbour/darling harbour and the wharf is right near apartments
1
Vote
wonderfulwendy57
19 March 2017|
AnswerShow all 2 answers
Response from GMPRSYP | Property representative |
Dear wonderfulwendy57, All of our room types have King beds except for our Twin Rooms which has 2 double beds. For 2 adults and 1 child, you have 2 options: 1. Booking a Twin Room 2. Booking any other of our room types... More
0
Votes
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