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PARKROYAL Parramatta

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PARKROYAL Parramatta
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779 Reviews from our TripAdvisor Community

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Showing 770: English reviews
Sydney, Australia
Reviewed 25 September 2016

We have stayed here before during the reconstruction stage. Firstly trying to book over the phone, I was diverted to the Philippines, what should have taken a couple of minutes, took 30 minutes because I couldn't understand the odd American accent! Finally getting the booking for the 18th Sept. A week later I received an email confirming that I was...

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Helpful?
Thank John S
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear John S, We appreciate you feedback and value your comments. We apologise that there was a miscommunication with your initial phone reservation and that your booking was attached to another guest's reservation. The team are pleased the issue was resolved and that you enjoyed our new product and breakfast in Table:30. Your feedback about the phone has been passed...

Sydney, Australia
Reviewed 25 September 2016 via mobile

We stayed in one of the freshly renovated premier rooms and it was nicely appointed. The bar area is also great. Service was excellent. Centrally located in the midst of Parramatta's Eat Street and an easy walk to train station and Westfield.

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Helpful?
Thank Travellingbeaver
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Travellingbeaver, Thank you for your review. We are delighted that you enjoyed our new Premier rooms, Bar:30, our centralised location and that you received excellent service from the team. We look forward to welcoming you back to PARKROYAL Parramatta again soon. Kind regards, Michael Johnson, General Manager

Canberra, Australia
Reviewed 22 September 2016 via mobile

I stayed one night for work. Everything was fine but nothing to write home about. Had bar snacks and cocktails in the hotel but given the excellent location, next time I'll just walk outside the hotel and go to any of the fun places right nearby. Same for breakfast: it was ok with decent choices including gluten free etc, but...

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Helpful?
Thank cristinahSydney
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear cristinahSydney, Thank you for your review and valued feedback. We look forward to welcoming to back to PARKROYAL Parramatta again soon. Kind regards, Sarah Kirkwood Rooms Division Manager

Parammatta
Reviewed 20 September 2016

A very comfotable visit and 14 hr stay after a 10 hour straight drive from Melbourne to deliver rugby balls on Footys4all charity volunteer work to the nearby Wentworthville junior rugby league club. It was a 5 star experience with the best value for money hotel containing outstanding room service food. The breakfast buffet was the most expansive and best...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank michaelgG3125QW
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear MichaelgG3125QW, Thank you for your review and choosing to stay at PARKROYAL Parramatta for your recent visit to the area.The team are pleased you experienced what we aim to achieve with every guest, a high level of service, product and facilities. We look forward to welcoming you back again in the very near future. Kind regards, Sarah Kirkwood Rooms...

Kersbrook, Australia
Reviewed 19 September 2016

Whilst in Sydney for work my employer put me up at this fantastic hotel. The room was very comfortable. As I'm from Adelaide and Sydney is foreign territory for AFL having the Fox Footy channel in my room added to the experience as I could catch up with all the daily news at the end of the day. The service...

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Helpful?
Thank Steve D
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Steve D, Thank you for your review and for choosing to stay at PARKROYAL Parramatta for your recent visit to the area. We are delighted you enjoyed yoy stay and the buffet breakfast in Table30. The team look forward to welcoming you back again in the near future. Kind regards, Michael Johnson General Manager

Melbourne, Australia
Reviewed 19 September 2016 via mobile

We arrived very late 11PM to check in and was very happy with the way they welcomed us, our room was very clean and roomy, fresh and modern. Bathroom was clean and tidy, also spacious and modern. Breakfast was your normal hotel fare of buffet and continental (my only fault was the eagerness of the wait staff to remove your...

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Helpful?
Thank Mick A
GMPRSYP, Manager at PARKROYAL Parramatta, responded to this review

Dear Mick A, Thank you for your review and feedback. We are thrilled you loved our rooms here and that you received outstanding service from the Front Office team (Madison, Ravi), this has been passed on to our Front Office Manager. The team hope to see you again at PARKROYAL Parramatta in the near future. Kind regards, Sarah Kirkwood Rooms...

Parramatta
Reviewed 18 September 2016

Most amazing hotel ,staff,food and service I have ever had the pleasure of. Close to every outlet and shop you need. We did not want to leave. Parkroyal is the reason I want to come back to Parramatta.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Simone B
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Simone B, We appreciate your review and kind words. The team are pleased that you enjoyed every aspect of your stay and we look forward to welcoming you back to PARKROYAL Parramatta again in the near future. Kind regards, Sarah Kirkwood Rooms Division Manager

Wauchope, Australia
Reviewed 16 September 2016

Great service, Katrina in reception was most helpful and friendly very welcoming. Spacious room with the most comfortable king size bed spotlessly clean and fresh smelling. Numerous restaurants right at the door Italian, Mediterranean, Cuban, Asian and more. Would definitely say here again.

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Helpful?
Thank 290annettec
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear 290annettec, Thank your for your review and for choosing to stay at PARKROYAL Parramatta.We are thrilled you experienced high levels of customer service from Katrina and that you enjoyed your time here. We look forward to to welcoming you back again in the near future. Kind regards, Sarah Kirkwood Rooms Dvision Manager

Ipswich, Australia
Reviewed 16 September 2016 via mobile

Stayed 3 nights at the Parkroyal, which had been recently renovated. Great bar down the front of the hotel, central location, gym was new and had heaps of equipment. My only complaint was the pillows were to high..these need to be removed, otherwise great place to stay.

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Thank Sharyn C
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Sharon C, Thank you for your review. The team are thrilled you enjoyed your time here at PARKROYAL Parramatta. Your feedback on the pillows has been passed onto our Housekeeping Manager for review. We look forward to seeing you again in the near future. Kind regards, Sarah Kirkwood Rooms Division Manager

Perth, Australia
Reviewed 15 September 2016

I chose the park Royal with the help of other reviewers and everything most said was spot on top hotel .but I have a one gripe for a 5 star property why does the management insist on charging for parking it's so poultry include it in the tariff if you have to.

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Helpful?
Thank terry s
GMPRSYP, Manager at PARKROYAL Parramatta, responded to this review

Dear Terry S, The team are pleased you enjoyed your time here at PARKROYAL Parramatta. We appreciate your feedback regarding charging for parking but we feel that $19 is a reasonable rate. The team look forward to seeing you again soon. Kind regards, Michael Johnson General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more   less 

Additional Information about PARKROYAL Parramatta

Address: 30 Phillip St, Parramatta, New South Wales 2150, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: $161 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Parkroyal Parramatta Hotel Parramatta
Hotel Style:
#3 Business Hotel in Parramatta
#3 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Parramatta staff and other travellers.
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19 days ago
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Questions? Get answers from PARKROYAL Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The windows open if you want fresh air.”
 of 5 bubbles 809lesleyh, 19 Mar 2017 | Read review
“Lv 14 top floor Lv 4 wheelchair accessible and spacious”
 of 5 bubbles 911nidiam, 15 Mar 2017 | Read review
“For a quieter room as for one at the back of the hotel”
 of 5 bubbles Roseyhurley, 1 Mar 2017 | Read review
“Inquire for quieter section of hotel”
 of 5 bubbles WendyandAlbieN, 24 Feb 2017 | Read review
“New tower rooms are nicer”
 of 5 bubbles bayres42, 17 Feb 2017 | Read review
5 of 5