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Hotel Riu Palace St Martin

Certificate of Excellence
20/06/2017 21/06/2017
1 room 2 adults 0 children
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Hotel Riu Palace St Martin
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2,259 Reviews from our TripAdvisor Community

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Showing 1,454: English reviews
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Ocean Springs, Mississippi
Reviewed yesterday NEW

I visited the Riu St. Martin for the second time on May 20-27, 2017. The property is right on Anse Marcel Beach and is all inclusive (This resort was formerly the Radisson Blu resort). The resort is very nice with very comfortable rooms and suites(by the Marina),great food, great employees and a fabulous swimming pool out near the beach. I...

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Helpful?
Thank jrebelone
Reviewed 3 days ago NEW

BEST CUSTOMER SERVICE HANDS DOWN. Very classy private resort. The guests are not obnoxious. barely any kids here even though its not an "adult only" resort. Only four restaurants but all are pretty decent compared to most other all inclusive resorts. The best part is the staff doesn't try to sell you on time shares or up-sell you on any...

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4Thank Matthew c
Reviewed 3 days ago NEWvia mobile

This place was horrible. Rooms were disgusting. Toilet paper roll broken, no attempt to fix. Carpet and tile floors stained, dirty. Asked 3 times to have settings on air condition fixed. Not a follow up call. Nor was AC regulated. Pools are old and tiles missing. Rude smokers everywhere. If you don't have long pants or jeans you cannot enter...

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Helpful?
Thank Debra H
Quebec, Canada
Reviewed 6 days ago NEW

April 2017 - Really clean, food experience was great specially with no maximum at Restaurant à la carte. We had diner every night at each Restaurant (Steakhouse, French (Krystal), and La Mer (Sea food)). Went to the buffet just for breakfast and they had multiple choices for every taste = Very good. We've stayed at a Superior Junior Suite on...

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Thank Jacques R
Philadelphia, Pennsylvania
Reviewed 1 week ago

This was the first time that my husband and I visited St. Martin. We were looking for an all-inclusive resort where we wouldn't have to worry about additional expenses. I have to say that we had an overall bad experience. First they put us in the wrong room. We paid for a Superior Suite however received a Junior suite. While...

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Helpful?
Thank _klkrymis
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace St Martin, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Niagara Falls, Canada
Reviewed 1 week ago via mobile

We as a family of four stayed at this resort in May between the 7th and 14th. Here is the pros and cons of this place. Pros Everyone was so friendly.. A la carte restaurants were 3 and they were outstanding specially L`ile and steak house... Breakfast and dinner were so good in terms of varieties and taste. Wi-Fi was...

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3Thank 85SAM007
NJ
Reviewed 1 week ago via mobile

Flight was great. United direct flight from EWR SST transportation to Riu was great Upon arrival. No bag guy Walked into lobby. Not one person greeted us. No welcome drink when we made to front desk. Just asked our name. Gave us room info and sent us off on our own. Was in wing - west one. To left of...

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Helpful?
2Thank LYNCHEPJR
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace St Martin, responded to this review

Dear guest, Many thanks for choosing RIU Hotels and Resorts for your holidays and sharing your experience with us. We are pleased to read that we were able to meet your taste with the food served at our restaurants and we appreciate your positive comments about Thiogene, Sharman and Antoinette which we have shared with them as they too will...

Canada
Reviewed 1 week ago via mobile

The Riu St Martin is a nice hotel. Just nice. Travelled as a family of four with two boys age 8 and 10. The small feel to the property was great. It was very pretty and felt low key, which was lovely. The pool was big, never felt crowded but with lots of chairs and very pretty. The kids spent...

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Helpful?
2Thank KathyCJJ
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace St Martin, responded to this review

Dear guest, Thank you for taking the time to give us such honest and detailed feedback. On the one hand, we are very disappointed to find that you had the impression that our main buffet was crowded during your stay. It is our policy to ensure that we always exceed our guests’ expectations and sadly we were unable to do...

Mar Lin, Pennsylvania
Reviewed 1 week ago

very nice but kind of isolated you will need a car to leave the property,a real plus is it is very relaxing but if you want excitement go to the Dutch side look at the Maho area on the west side of the island a couple of hotets and a great beach at Mullat bay lots to do

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2Thank rkirwan7362
Reviewed 2 weeks ago

I was there about two weeks ago and I have to tell you that I LOVED it. People, do not listen to the bad reviews. The first thing is the greetings from the front desk. They are truly amazing and explain everything to you. My room was perfect and it did not smell bad. It was really nice. The hotel...

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Helpful?
3Thank Kelvin R

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20/06/2017 21/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover the Hotel The Hotel Riu Palace St. Martin, situated at the beachfront on the Caribbean island of St. Martin, is the perfect place for a dream vacation and it's ready for you to enjoy all the amenities and services RIU offers to its guests. ... more   less 

Additional Information about Hotel Riu Palace St Martin

Address: BP 581, Anse Marcel 97056, St. Maarten-St. Martin
Region: Caribbean > St. Maarten-St. Martin > Saint-Martin > Anse Marcel
Price Range: $406 - $937 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace St Martin 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Radisson Blu Resort, Marina & Spa St. Martin Hotel Anse Marcel
Radisson Blu Resort, Marina And Spa St. Martin
Radisson Anse Marcel
Anse Marcel Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace St Martin staff and other travellers.
349 questions
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Questions? Get answers from Hotel Riu Palace St Martin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best suites are located by the Marina”
jrebelone, 29 May 2017 | Read review
“courtyard no ocean view”
matthewcV8370RN, 27 May 2017 | Read review
“Junior Suite on the Marina side”
  • Hotgel is surronded by Mountain
  • Boat entrance to the Marina
152JacquesR, 24 May 2017 | Read review
“Marina Suite 7201, perfect location!”
DaveandTina, 15 May 2017 | Read review
“Marina view suites are the best.”
hollyhockers, 15 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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