Aston Sentul Lake Resort & Conference Center
Jl. Pakuan No. 03, Sumur Batu 16810 Indonesia
Lowest prices for your stay
US$86
Free cancellation until 05/02/23
US$103
US$74
Booking.comUS$83
TravelocityUS$86
KLOOKUS$103
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Traveller (840)
Room & Suite (108)
Dining (54)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Value
Travellers' Choice
Aston Sentul is a four star resort that combines exceptional services and thoughtful attention to detail to ensure a most memorable stay. Located in the flourishing area Sentul City-Bogor, close to the toll road connecting Jakarta and Bogor. Hotel offer 212 guest rooms and suites, 8 villas, 11 state of the art meeting rooms and ballrooms that can accomodate up to 900 delegates.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Indonesian
Location
67Somewhat walkable
Grade: 67 out of 100
414Restaurantswithin 10 km
53Attractionswithin 10 km
Contact
Jl. Pakuan No. 03, Sumur Batu 16810 Indonesia
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1059Reviews12Q+A45Room tips
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Most Recent
I felt comfortable when i stayed here, meeting room and room is clean, the staff is friendly and the food so tasty. Worth it to stay with your famly here, too many actvties that you can try. Kids club, fishing, animal feeding, etc.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Navigate48532046437 wrote a review Jan 2023
The location is very strategic, the room was great, the staffs are so friendly, all the foods are excellent. The spacious hotel makes me feel at ease. This hotel came highly recommended by me. Definitely will back soon.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
Best hotel with nice view and spacious in Sentul Bogor, recommend to families holiday, Meeting, Incentive, Conference and Exhibition. Uniques decoration, design interior made staying comfortable & remarkable. Fresh and friendly service from all crew, especially with security guard.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Room was bad, walls, panels, and furnitures have scraches here and there, dents, damage, so it looked untidy. Food was really bad when I ordered a food for dinner and had rotten meats on satays. I thought this was an anomaly. The next day I ordered my dinner again... and surprisingly came out with another roten beef... OMG
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Date of stay: October 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Aston Sentul Lake Resort & Conference Center
Responded 7 Nov 2022
Dear Mr/Mrs. Travel65484652176, Thank you for staying at ASTON Sentul Lake Resort & Conference Center. We do apologize for the inconvenience you've had during your stay at ASTON Sentul Lake Resort & Conference Center. Our Food & Beverage Product Department is on follow-up to improve our food quality and train the team to follow the proper standards related to food serving. We hope still have a second chance to have you again in the future. Best Regards, Management ASTON Sentul Lake Resort & Conference Center
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Aston Sentul Hotel for 4 days to attend an internal training from my company. The hotel building is unique with beautiful lake view. My room is for 2 person and so spacy and comfortable. The breakfast menu is delicious and so many dessert and drink choices. The staff are so helpful and friendly.
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Date of stay: October 2022Trip type: Travelled on business
Room Tip: Bring some snack because it's quite far from any convinience store
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Last time i went to this hotel was May 2020, it was really concerning, but when I came back yesterday, Aston is back. The Meals are all tasty and delicious. The rooms are clean. The facilities are well prepared and the staffs are all friendly and helpful
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Booked via archipelago aps or direct booking for bonuses and special rates
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Cozy, Clean, best service. ruangannnyaaaaaaa enakkkk, bersihhhhh, stafff staff nyaaaa ramahhhhh, baikkkkk.. makanannya enakkk, pokonya best place buat sama keluarga, business trip, atau staycation hulang hiling
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I'm currently in Aston Lake Resort as I write this so that I can remember all the details. I checked in today 25 May 2022, with my parents and family. We have 2 suite rooms and 5 deluxe pool access rooms. So all together we have 7 rooms. I arrived before noon with my parents, there was nobody to greet us at the lobby. No staff in sight. I was waiting for someone to take our luggage, after a few minutes the bell boy showed up. Very slow. There should always be a number of staff standing by to assist guests. During check in front desk asked me and my father to register again via online which I found a hassle, I already did the bookings online, why do I have to do another work when I'm at the hotel already. My father was asked to pay for our 2 suite rooms and he did. And my father said he will be paying for our other family members rooms. Our rooms weren't ready so we left to have lunch nearby and came back when it's done. When we came back, we got the keys from the front desk and went to our rooms. I like the room, spacious and nice view. Someone from housekeeping came by to give me a fruit platter, and then someone came by again to check if I needed anything else, I mentioned that I needed more face/hand towels. A few minutes later 2 staffs from housekeeping showed up to give me the towels, they also asked if I needed anything else, their names were Nendi and Sidiq. Around late afternoon, I got a call from front desk that one of my brother has checked in and she wants my father to immediately pay for the rooms. Jesus, what a hassle. So my father did. During the evening, my mother told front desk she needs more coffee in the room and wants the room cleaned. She also put on the sign/light for housekeeping. We then left for dinner nearby. When we came back, my mom's room was still in the same condition and the used coffee cups were not washed/replaced and the coffee and teas were not refilled as she requested to the front desk. Also, a staff came to my father's room and insisted that he pay for my brother's meal during the evening at the coffee shop. My brother wanted to sign to the room but somehow that can't be done. This leave a bad taste because we have paid more than 40 million so far, can you stop rushing us to pay for everything immediately as if we're criminals who's going to run away. Jesus, we are still going to be here until the 28, just chill. I called front desk to ask what's the problem about not being able to sign food bill to the room when we're still staying here and he said because we haven't put down a deposit. We were not asked to pay a deposit for food when we checked in nor was that explained to us. Usually at other hotels, we sign to the room and pay later when we check out. We have never been asked to put down a deposit. I still have 2 more nights here. Will add more to the review later.…
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Aston Sentul Lake Resort & Conference Center
Responded 31 May 2022
Dear Ms. Shariamina, Thank you for staying at ASTON Sentul Lake Resort & Conference Center. We do apologize for the inconvenience experience you’ve had. We will brief and train our team to properly implement our standard procedure for the guests. Our Front Office Manager, Faisal, has already met directly to express our apologies directly and it is an honor for us to listen more to our guests. We really understand this is really disappointing you, we will evaluate this issue and make sure will improve in the future, we wish could have a second chance to have you again in the future, and please do not hesitate to contact us for your next stay. Best Regards, Management ASTON Sentul Lake Resort & Conference Center
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went there 4d/3n for family gathering, everything just perfect. We even got a complimentary upgrade to a suite! Breakfast buffet is great, very wide food selections and Mr. Carlo was so helpful during our stay. Definitely will comeback anytime soon!
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Aston Sentul Lake Resort & Conference Center
Responded 30 Jan 2022
Dear Ms. Suci1212, Thank you for staying at ASTON Sentul Lake Resort & Conference Center and share your positive review about your stay. We're glad that you have a memorable stay experience. Can't wait to have you again in the nearest future. Best Regards ASTON Sentul Lake Resort & Conference Center Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel view is amazing. From the lobby and the room, everything is refreshing. The room is good, variety tv shows and wifi is good. It is located next to Taman Budaya Sentul, lots of cafe and coffee shop nearby. The pool is quite big. They have 2 kids pool and 1 adult pool at the centre. I booked double bed since i have a kid. But they told me they only have twin bed and cannot provide double. They give me solution to make twin bed into double with sheets etc.. The breakfast are so much varied. They have refrigerators glass case for cold foods and drinks. Guests should not be worry about run out of food. They even have 2 egg stalls which sometimes can make queque during breakfast. Outdoor area near swimming pool. If you have kids, they can jump straight to pool after breakfast. The foods taste standard, nothing stand out beside variety. And at the kids corner, when i ask for fries and fried chicken, they told its only for kids. Of course I know its only for kids, cos its for 5 years old kid. Do they think 5 year old kid can make requests themself? Hotel sorroundings are great. You can walk to cafe and restaurants nearby Taman Budaya. Its lively even at night. Just a couple hundred meters away…
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Aston Sentul Lake Resort & Conference Center
Responded 19 Jan 2022
Dear Mr. Faldyy Thank you for staying at ASTON Sentul Lake Resort & Conference Center and share your positive review about your stay. However, we apologize for the attitude that should not be given by our employees. We will provide more training to improve our services to be even better. Also, we’re glad that you have an enjoyable overall stay experience. Look forward to having you again in the nearest future. Best Regards Aston Sentul Lake Resort & Conference Center Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$86 - US$119 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaWest JavaBogor RegencyBabakan MadangSumur Batu
NUMBER OF ROOMS
220
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Claim Your ListingASTON SENTUL LAKE RESORT & CONFERENCE CENTER: UPDATED 2023 Hotel Reviews, Price Comparison and 906 Photos (Sumur Batu, Indonesia) - Tripadvisor
Frequently Asked Questions about Aston Sentul Lake Resort & Conference Center
Which popular attractions are close to Aston Sentul Lake Resort & Conference Center?
Nearby attractions include The Bucketlist Indonesia (7.3 km), Kuntum Farmfield (7.9 km), and Mount Gede Pangrango National Park (2.5 km).
What are some of the property amenities at Aston Sentul Lake Resort & Conference Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Aston Sentul Lake Resort & Conference Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Aston Sentul Lake Resort & Conference Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Aston Sentul Lake Resort & Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Aston Sentul Lake Resort & Conference Center?
Conveniently located restaurants include Cimory Riverside - Mega Mendung, Ikan Bakar Karimata, and Giuliani ristorante e pizza.
Are there opportunities to exercise at Aston Sentul Lake Resort & Conference Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Aston Sentul Lake Resort & Conference Center have airport transportation?
Yes, Aston Sentul Lake Resort & Conference Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aston Sentul Lake Resort & Conference Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Aston Sentul Lake Resort & Conference Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.