The Cloud Hotel
No.36, Gongyuan Rd, Central District, Taichung 40046 Taiwan
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Avg. S$95 /night, 10/12 - 10/13
S$111
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S$76
per night
S$40
per night
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3.5
#23 of 51 hotels in Central DistrictLocation
Cleanliness
Service
Value
The Cloud Hotel is located at the center of Taichung, and the best choice for a business or trip. Here, tourists have more traveling selects, likes famous food and shopping. The Cloud Hotel is close to Zhonghua night market, Yizhong shopping district, Chungyou Department Store, and so on. Moreover, living here is convenient to go any well-known vuepoint. Therefore, the Cloud Hotel becomes better select than any one for travllers. Here are considerate services and facilities, such as Business Center, Bike rental ( for free ), KTV & meeting room, fitness room, and so forth. That's all diversified choices for you. You will find us a true home from home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hot bath
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family
Location
No.36, Gongyuan Rd, Central District, Taichung 40046 Taiwan
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
ChingChuanKang Airport
14.4 km•
See all flights
38 Restaurants
within 0.5 kilometers
97Reviews0Q+A8Room tips
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Detailed Reviews
Room is spacious and comes with a big bath. Standard toiletries provided and there is a also separate drinking tap. However, the entire floor smell of smoke though prohibited. Take note parking is available at basement. Night market is only couple of minutes walk but you are better off to Fengjia instead.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 雲端 商旅, 業主 at The Cloud Hotel
Responded 25 Feb 2021
Dear VIP: Thank you for choosing Taichung Cloud to stay. The hotel feels sorry for your bad feelings. In response to your comments, we will go to further understand and improve. I hope you can see our efforts next time you stay. Thank you you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located very near taichung park. It's easily reached via bus #8, 100 & many others. Just get off at taichung park, look for Gongyuan St. & walk to the hotel. The front desk staff was very unfriendly, unhelpful and unaccommodating (even to chinese-speaking people). We inquired about buses around taichung & they told us to go to the train station & inquire there! What the....!!!!!! We had to learn to use the bus system ourselves since we can't always be going back to the train station to inquire. After a few days, we learned that the easiest way is to get on & off a bus from the taichung park area. Back to the hotel...the room is big enough for 2 people to stay in, though it has a weird smell. :( The bathroom is big enough & it's equipped with a tap for purified drinking water. :) I'd like to give a 2 thumbs up to the breakfast staff. They work non-stop from replenishing food to cleaning tables. They're also nice & polite. Kudos to them! Oh yeah, another good thing about this hotel is it has a laundry room for free use. Detergent's not included but you can purchase it from the unpleasant front desk staff.
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Date of stay: December 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 我們極力提供最舒適的環境和最親切的服務, 客服 at The Cloud Hotel
Responded 16 Jul 2017
Thank you for your positive comments regarding your experience while staying with The Cloud Hotel. At the outset, please accept our most sincere apologies for the inconvenience caused. Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to The Cloud Hotel in near future. Your sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Intially the checkin into the hotel was not a pleasant one, as staffs seems to be not welcoming and friendly. The room was good , with comfy beds and good toilet amenities.
The water pressure was fine too.
The downside of this hotel is it is mainly booked by mainland travel groups, whom make alot of noise during breakfast time.
The water pressure was fine too.
The downside of this hotel is it is mainly booked by mainland travel groups, whom make alot of noise during breakfast time.
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Date of stay: January 2016Trip type: Travelled with family
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chiang356, 主任 at The Cloud Hotel
Responded 20 Apr 2016
Dear Guests Thank you for your positive comments regarding your experience while staying with The Cloud Hotel . At the outset , please accept our apologies for the inconvenienced caused . About your concern has been taken and communicated to all concerned for immediate improvement . It's our pleasure to serve you and you are always welcome to visit our hotel once again . Your sincerely The Cloud Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved: The location - near Yi Zhong night market (fabulous angel fried chicken & Po Luo Bun there). There is also a night stall selling street food right next to the hotel at night.
The hotel is big and spacious. Love the bathtub & huge toilet.
Improvement: Staff can be really unfriendly giving black face when we have questions. Also, bedsheets is dusty which we called for assistance and a rather disgrunted man came over with annoyance on his face. He help to replace the bedsheets but we can see he is hating every minute of it. He also did a poor job as the bedsheets look really unkempt after he replaced them.
The hotel is big and spacious. Love the bathtub & huge toilet.
Improvement: Staff can be really unfriendly giving black face when we have questions. Also, bedsheets is dusty which we called for assistance and a rather disgrunted man came over with annoyance on his face. He help to replace the bedsheets but we can see he is hating every minute of it. He also did a poor job as the bedsheets look really unkempt after he replaced them.
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Date of stay: April 2019Trip type: Travelled as a couple
Location
Service
Sleep Quality
Room Tip: Stayed on level 12 - good view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 雲端 商旅, 業主 at The Cloud Hotel
Responded 25 Feb 2021
Dear customer: Thank you for choosing Taichung Cloud to stay. The hotel feels sorry for your bad feelings. In response to your comments, we will go to further understand and improve. I hope you can see our efforts next time you stay. Thank you!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed one night during my trip around Taiwan.
The room is comfortable and clean (love this).
The gym is poor with only 2 running machines as I expect to have at least some weights for my work-out.
Breakfast is quite poor especially for foreigner, food is quite oily.
The have free laundry service with extra 10 TWD for detergent at the front desk, it's super convenient for long day traveler like.
The room is comfortable and clean (love this).
The gym is poor with only 2 running machines as I expect to have at least some weights for my work-out.
Breakfast is quite poor especially for foreigner, food is quite oily.
The have free laundry service with extra 10 TWD for detergent at the front desk, it's super convenient for long day traveler like.
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Date of stay: September 2017Trip type: Travelled with friends
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good location if you are planning to visit Yizhong market and Taichung Park. Good variety for Taiwanese style breakfast. Staff lack knowledge of the area. They don't even know how to get to HSR Taichung via public transport and kept suggesting to take a taxi only. The bus 158 from Taichung Park (about 6 mins walk away) to Taichung HSR takes only 25mins and is very cheap. There's also bus 159 and bus 66 from Taichung Park that takes longer but more frequent.
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Date of stay: August 2017Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location is fantastic near Fenjia Night Market . Hotel faces the Family Mart Store which is opened 24 hrs per day . Very clean and features latest gadgets in the rooms . Offers fabulous breakfast . Rooms are rather small but ok for a night's stay . Staye at room 302 . Staff very kind and helpful .
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 我們極力提供最舒適的環境和最親切的服務, 客服 at The Cloud Hotel
Responded 16 Jul 2017
Thank you for your comments. We will continue to work hard.Look forward to your next stay. Sincerely Yours
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed there last winter, but recently have been thinking back to my trip to Taichung-- a brief night's stay due to business in the city. It is typical for Taiwanese hotels to have cameras, generally around the television set, but to my horror when I was taking a bath, I looked up into the vent above the bath, I saw a red light. Upon closer inspection, once I was dressed, I noticed that this was, in fact, a camera. Horrifying. Disgusting. I covered the camera with a piece of cloth and went to sleep highly disturbed. There is NO reason for a hotel to have a camera placed directly above the bath-- not in the doorway, not in the doorway to the bathroom, but directly pointed to the bath where your children or your spouse could be exposed.
This is unacceptable.
This is unacceptable.
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Date of stay: January 2019Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: Do not go here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chose this hotel mainly because I've booked driver for the 2 days I stay in Taichung.
Took the deluxe family room with bathtub and shower. Need to walk abt 20min to yichong area so probably stay nearer to Xitun area next time if don't no driver.
Have smell at lift area when check in as it's next to dining area.
One lady serving at morning breakfast area is very polite.
Value for money as it included free breakfast and 24hrs free coffee , small biscuits and ice-cream. There is also tea leaves eggs when I came back hotel around 8-10pm at night . Too bad ve to pay twd150 for every one hour that I'm late for check out (ie. no free late check out and strictly check in only after 5pm.
Taxi from fengjia to hotel is twd230 while taxi from hotel to Taichung high speed rail is twd270.
Took the deluxe family room with bathtub and shower. Need to walk abt 20min to yichong area so probably stay nearer to Xitun area next time if don't no driver.
Have smell at lift area when check in as it's next to dining area.
One lady serving at morning breakfast area is very polite.
Value for money as it included free breakfast and 24hrs free coffee , small biscuits and ice-cream. There is also tea leaves eggs when I came back hotel around 8-10pm at night . Too bad ve to pay twd150 for every one hour that I'm late for check out (ie. no free late check out and strictly check in only after 5pm.
Taxi from fengjia to hotel is twd230 while taxi from hotel to Taichung high speed rail is twd270.
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Date of stay: December 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The service rendered by the hotel's staffs namely Amanda (made us feel so welcome upon check-in), Amy (gave us good directions and food recommendations, remember to check out the ramen store opposite hotel, business starts daily after 10pm with 50 limited bowls only), and Olie (he was always so polite and approachable). The Cloud Hotel is definitely blessed with having such excellent staffs!
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Date of stay: May 2015Trip type: Travelled with family
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 我們極力提供最舒適的環境和最親切的服務, 客服 at The Cloud Hotel
Responded 16 Jul 2017
Thank you for your comments. We will continue to work hard.Look forward to your next stay. Sincerely Yours
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$44 - S$85 (Based on Average Rates for a Standard Room)
LOCATION
TaiwanTaichungCentral District
NUMBER OF ROOMS
112
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Cloud Hotel
Which popular attractions are close to The Cloud Hotel?
Nearby attractions include Liu Chuan Lan Dai Shui An (0.5 km), Zhonghua Road Night Market (0.04 km), and Liuyuan Church (0.2 km).
What are some of the property amenities at The Cloud Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Cloud Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Cloud Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to The Cloud Hotel?
Conveniently located restaurants include Fu Ding Wang - Zhongzheng, Adoubuo Lengdongyu, and Sanshi Tea House.
Are there opportunities to exercise at The Cloud Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is The Cloud Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Central District.
Are any cleaning services offered at The Cloud Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Cloud Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to The Cloud Hotel?
Many travellers enjoy visiting ConfuciusTemple Martyr's Shrine (1.3 km), Wanchungong (0.6 km), and Beitun New Village (2.2 km).