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Hyatt Regency Phuket Resort

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16/12 Moo 6, Kamala, Kathu, Phuket 83150 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (17)
Room & Suite (106)
Pool & Beach (53)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 24/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Phuket Resort
Updated 24/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 50 hotels in Kamala
Location
Cleanliness
Service
Value
Travellers' Choice
Hyatt Regency Phuket Resort is nestled on the hillside overlooking Kamala Cove at the southern tip of Kamala Beach. Terraced up the verdant hill, this five-star resort offers unobstructed panoramic views of the Andaman Sea and spectacular sunsets from most of the 201 guestrooms. The Regency Club rooms, perched on the hillside, offer a large balcony, open-concept luxurious room and bathroom, some with private dipping pool, All club guests have access to the Regency Club featuring a large adult infinity pool overlooking the Resort and the Andaman Sea. This luxury resort features Nahm Spa where four private spa suites, will provide Thai specialist massages and herbal and aromatic treatments.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Plunge pool
Restaurant
Breakfast buffet
Complimentary welcome drink
Happy hour
Wine / champagne
Poolside bar
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Neck massage
Concierge
Gift shop
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, French, Chinese, German and 2 more

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
12Restaurantswithin 1 km
0Attractionswithin 1 km
17Reviews2Q+A1Room tip
Traveller rating
  • 14
  • 1
  • 2
  • 0
  • 0
Time of year
Traveller type
Language
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Popular mentions
phromphassorn wrote a review 6 Dec
Phuket, Thailand86 contributions34 helpful votes
+1
I'm a day pass guest. I come in for a meal only. The food here is delicious. The restaurant staff are very attentive and provide excellent service. Impress me. If you want to have dinner Restaurant with delicious food good service romantic atmosphere This restaurant in Hotel is what you need.
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Date of stay: December 2021Trip type: Travelled with family
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Knud131 wrote a review Nov 2021
Randers, Denmark1 contribution
Communication before arrival was hopeless, excessive use of onetime use plastic. A lot of noise from housekeeping room, which was placed just in front of my door. Checkout toke 17 minutes. Draft beer was sour.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hyatt Regency Phuket Resort, General Manager at Hyatt Regency Phuket Resort
Responded 5 days ago
Dear Knud131, Thank you for your review. I am pleased to see that you found our hotel ‘clean’ and restaurants 'very good'. I have noted down your comments on pre-arrival communication, noise in the corridors and taste of draft beer. Please accept my sincere apologies for any inconveniences caused. Please be rest assured that necessary measures are already been taken to ensure such events do not reoccur. As a company, we are committed to reduce single plastic usage and we are working towards it. We hope to see you again, until then I remain at your disposal. Best regards, Pravin Kumar General Manager
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chunghsiang w wrote a review Nov 2021
7 contributions1 helpful vote
Friendly and professional staffs welcome you and meet everything you need. Newly remodeled lobby, restaurant, gym and spa. Although the guest room is relatively outdated, i still enjoy the Andaman sea view:)
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
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Response from Hyatt Regency Phuket Resort, General Manager at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear chunghsiang w, Thank you for your kind review. I am pleased to hear that my colleagues were able to provide you with an authentic Thai hospitality and you were impressed with our renovated Lobby, Restaurants, Gym and Spa. The entire team looks forward to have you back at the resort again in the near future, until then I remain at your disposal for any assistance that you may need. Best regards, Pravin Kumar General Manager
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Carl B Bjorkman wrote a review Nov 2021
Dubai, United Arab Emirates8 contributions10 helpful votes
Stayed here in November 2021 for 4 nights. HR Phuket is located in a quiet spot walking distance to Kamala. The resort is built on hilly slopes offering beautiful views over the ocean. It is beachfront however the beach is not really swimmable. You'd have to get to Kamala beach for proper ocean swimming, this is a 15 minute walk. The hospitality at HR Phuket is truly remarkable. All interactions with staff all over the resort was fantastic and personalized. Great WoH recognition. You can tell the staff enjoy working here and the resort seems very well run despite having being closed/low occupancy during Covid. Wanted to thank chef Pisith for incredible service at breakfast, what a great guy. Rainy among other breakfast servers I forgot were excellent as well. At the front desk, Tar (think I got her name correct :) ) was fantastic. The breakfast quality was very good. Since it's a smaller resort the spread is not huge, but they make up for it with great quality produce. Try the signature open Avo toast with scrambled eggs or the Eggs Florentine. A few things to note: - I had property credit during my stay, however during check-out I found out the spa was not included. This should have been made clear during check-in. Or maybe I missed something. - Had some minor maintenance issues that was fixed when mentioned. - If you want to relax on the beach there are better hotels. If you enjoy great views and beautiful pools, even in your room, this is the resort for you. Overall a really great stay if you want a quiet vacation. Would absolutely recommend.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
Value
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Location
Cleanliness
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Response from Hyatt Regency Phuket Resort, General Manager at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear theluxtravels, Thank you for such a detailed review. I am elated to read that we were able to make your stay memorable. You liked our breakfast- especially the 'Avocado toast with scrambled egg' and the 'egg Florentine', these are some of the most sought after dishes that our culinary team make to order for our valued guests. We indeed are not the biggest spread of the town but we can definitely be called as one of 'the freshest breakfast spread’ around! Thank you for your kind words about my colleagues who work tirelessly to ensure a seamless experience for our guests. Chef Pisith, Rainy and Tar are some of our star colleagues, please be rest assured that they together with the team will get the recognition that they deserve! Apologies for the confusion over the inclusion of spa treatments in the resort credit, I am sorry that it was not explained to you well. Thank you once again and we all look forward to your next visit. Best regards, Pravin Kumar General Manager
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HC C wrote a review Nov 2021
曼谷, 泰國, 亞洲43 contributions14 helpful votes
had this trip with my family and friends for almost two weeks. the hotel tried to provide a good benefit and warm welcome. unfortunately, the physical condition of the room ruin a lot of fun time, which i believe hotel will improve it. inconsistent service provided as there are new staff coming to work during my period of stay. half of hotel area is still under renovation which is different from what reservation told me when i made my booking. i believe the hotel will be a good choice for a holiday when all the renovation is completed and more training is given to their staff. until then, i would not consider to have holiday there as there may be too many issues to face.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2021
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Hyatt Regency Phuket Resort, General Manager at Hyatt Regency Phuket Resort
Responded 3 weeks ago
Dear ladamhee, Thank you for your kind review! I am pleased to see that you liked our swimming pool, breakfast offerings and most importantly the authentic service provided by my colleagues. At the same time, I am also disappointed to read that in some areas we fell short of your expectations. Please accept my most sincere apologies for the inconveniences caused. I have noted down your comments and please be assured that our team will work on them to ensure even better experience for our future guests. We hope to see you again in the future, until then I remain at your disposal for any assistance that you may need. Best Regards, Pravin Kumar General Manager
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PRICE RANGE
US$108 - US$307 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuKamala
NUMBER OF ROOMS
201
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Frequently Asked Questions about Hyatt Regency Phuket Resort
Which popular attractions are close to Hyatt Regency Phuket Resort?
Nearby attractions include Cut and Sew Tailor (1.1 km), Fashion World Tailor Kamala (1.1 km), and Kamala Beach (1.1 km).
What are some of the property amenities at Hyatt Regency Phuket Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Phuket Resort?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Hyatt Regency Phuket Resort?
Guests can enjoy an on-site restaurant, a lounge, and a free welcome drink during their stay.
Is parking available at Hyatt Regency Phuket Resort?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Regency Phuket Resort?
Conveniently located restaurants include 936 Coffee, SILK Restaurant & Bar, and Vanilla Sky Bar & Gastro Pub.
Are there opportunities to exercise at Hyatt Regency Phuket Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hyatt Regency Phuket Resort have an airport shuttle?
Yes, Hyatt Regency Phuket Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Regency Phuket Resort have airport transportation?
Yes, Hyatt Regency Phuket Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Phuket Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Phuket Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.