The staff are very and accommodating. The rooms and grounds are immaculate. I was in the area on business so I chose a small but certainly adequate room. In my opinion the breakfast is very good. I need to start my day with a good cup of coffee and tasty breakfast and Bahia Esmeralda certainly delivered. The location is perfect as it is a very short walk to the beach and to several restaurants a nd coffee shop. I was very happy with my hotel and I will definitely return. I highly recommend this hotel!
Rosemary the receptionist was so rude to me ...I DON'T recommend this place to anyone it is terrible: rude words were used to explain rules, the bed are really uncomfortable. I paid for two nights Istay for one I left early the next morning. I will not return. PS I have travelled from Asian and though out Central and South America.
The staff at Bahia Esmerelda were wonderful and extremely helpful. Everything was very clean and well taken care of. If you're looking for somewhere that provides you with a little more independence than a large hotel or resort, this is the place for you. It is a close walk to restaurants and beaches, and has an excellent pool to cool down in upon your return. We truly enjoyed our stay and hope to return next year.
Customer service was rude, they made us feel like we were not able to afford this place. They check all the plates and every single thing as they were like new, they are old and not very clean. Also I paid for one more person at the place, they just told me those are the sheet to make the bed. Come on I was paying they had to do it. If you are a tidy person this place is not for you, bathroom has a lot of stains. Handsoap was mixed with water. Beds and pillows are not confortable. This place has nice garden, but the grass was a little bit high. The pool is nice and clean. You cannot use the pool after 8pm.
Stayed for 3 days at this hotel and was very happy with the location. The room was well maintained and the grounds were well kept. The hotel provides complimentary breakfast every morning and the hotel staff was always upbeat, friendly & helpful. The property is located just a few minutes walk to the beach and has a great pool & dining area to relax in. I would definitely stay there again. Also they have great wifi! Big thanks to the staff for their amazing customer service. Pura Vida.
Bahia Esmeralda has been the best possible home away from home for me! The owner and all staff are super friendly and help you with anything you need. I had a small cabina with kitchen and bathroom plus bedroom. Everything is very clean and cosy. Really felt like home for me! It is close to several beautiful beaches, restaurants and cafés. Tamarindo only~30min.away if you want shopping and more action. And the most important part for me is that it felt and is so safe! I could not recommend this hotel more!! It has a beautiful garden and very nice pool also. The trees and nature plus wildlife all around only makes it even better! It is perfect for solo travellers, families, couples and everyone who want's a quiet get away from everyday busy life! I am forever grateful to Luis (sorry if I spelled your name wrong) and all his staff for my stay at Bahia Esmeralda 13.01.2019-27.01.2019! Thank you! Best wishes, Anna from Finland…
Here is what happened - you decide for yourself. - The room is about 80 square feet, hardly any space to move around. - The manager restricted us to only 2 towels, 2 tiny soaps and 2 pouches of shampoo FOR THE ENTIRE WEEK. - They never cleaned our room. - No comforter, no blanket. - We left the place 3 days before our reservation ended. When we made our second reservation for a different place, he said "he did not want to injure his reputation with airbnb" and can not refund us even though we were now at a different place. I would not stay here for $10 a night.
Stayed during the Blues Festival, so we probably paid a premium -- the apartment was comfortable, and the grounds are lovely. Would have been nice to have an ice machine on the premises and possibly keep the pool open later (closes at 8 p.m.). Nice fluffy towels and the beds were pretty okay. Our apartment was listed as sleeping 4 adults, but they all have to stay in the same room, which would have been a problem -- kinda cramped -- it would have been good for parents with two kids (the 2nd bed was a twin with a trundle bed), but not for 4 adults.
Beautiful hotel/villa. Good amenities, good location, nice place to stay. I traveled with 9 guests, and We had the best time ever. This hotel is minutes away from beautiful beaches and good places to eat. Such as La Perla Restaurant. And dont forget to visit the Flamingo Adventure tours. best ATV tour ever.
Very nice staff but no commodities... no water in the rooms. I had little bit of ants in my room. I guess its normal when you have a room at ground level in costa rica ;). As for the owner he is very nice but the hotel rooms needs improvement. Oh yes bring earplugs its noisy early in the morning because of the cars and rooster ;)