Which popular attractions are close to Hotel Novotel Taipei Taoyuan International Airport?

Nearby attractions include Gloria Outlets (6.1 km), Taoyuan International Baseball Stadium (7.8 km), and Taimao Shopping Center (6.9 km). See all nearby attractions.

What are some of the property amenities at Hotel Novotel Taipei Taoyuan International Airport?

Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. See all property amenities.

What food & drink options are available at Hotel Novotel Taipei Taoyuan International Airport?

Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Learn more.

Is parking available at Hotel Novotel Taipei Taoyuan International Airport?

Yes, free parking is available to guests. Learn more.

What are some restaurants close to Hotel Novotel Taipei Taoyuan International Airport?

Conveniently located restaurants include Grand Hilai Taoyuan Taimou, TGI Fridays Zhongli, and Han Lai Shu Shi - Taoyuan Taimou. See all nearby restaurants.

Are there opportunities to exercise at Hotel Novotel Taipei Taoyuan International Airport?

Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay. Learn more.

Does Hotel Novotel Taipei Taoyuan International Airport have an airport shuttle?

Yes, Hotel Novotel Taipei Taoyuan International Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details. Learn more.

Does Hotel Novotel Taipei Taoyuan International Airport have airport transportation?

Yes, Hotel Novotel Taipei Taoyuan International Airport offers airport transportation for guests. We recommend calling ahead to confirm details. Learn more.

Are any cleaning services offered at Hotel Novotel Taipei Taoyuan International Airport?

Yes, dry cleaning and laundry service are offered to guests. See all property amenities.

Does Hotel Novotel Taipei Taoyuan International Airport offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. See all property amenities.

HOTEL NOVOTEL TAIPEI TAOYUAN INTERNATIONAL AIRPORT: See 1,582 Reviews and 1,756 Photos (Dayuan)

H Liu wrote a review Apr 2021

Taipei16 contributions20 helpful votes

Great rooms, excellent lounge, superb elite recognition

We had a little staycation here over the long easter weekend and we loved it. We stayed in a suite on the top floor overlooking the airport, and the view was awesome. After a whole year of no travel, watching the (surprisingly frequent) planes landing and taking off was oddly therapeutic. The room itself was very well appointed, quite spacious, and had a great floor plan. The bed was comfy, and was perfect for a lazy weekend. As Platinum members we had access to the lounge, which also overlooks the airport and was a real gem. The service from staff at the lounge was impeccable. They very impressively remembered everybody and their preferences, and were very proactive in providing refreshments while discretely and diligently keeping the lounge clean and tidy at all times. The hot and cold apps during the daily happy hour, while not hugely extensive, were of very very decent quality. It was a quite a treat to be there, and quite a highlight of our stay. Breakfast at Q Square was acceptable, but nothing to write home about. The selections were extensive enough, but nothing was particularly memorable. We only had breakfast one day out of the three nights we were there. The liunge happy hour, on the other hand, we showed up for daily! The check in process was exceptional. Elite recognition here is top-notch, which was quite unexpected. Upon arrival, we were swiftly escorted to the lounge for check in. We had booked two days in a base room and one day in the executive suite. As the suites had been fully booked for the other days at the time of booking, we had no expectation of an upgrade, so we were very pleasantly surprised when they upgraded us to the suite for all three nights. We were also offered 5pm late check out. All of this was offered proactively without any prior request. This Novotel is definitely not stingy with its guests! The location of the hotel is a plus or a minus depending on what you plan to do. For our staycation, the location was pretty much perfect. It sits smack on top of the MRT which can take you to Zhongli and Taoyuan HSR in minutes. However, unless you’re driving, it is the only way to get in and out of the hotel, whcih means you can’t stay out too late. Also, because it’s sandwiched between the highway, motorcycles can’t get in, which means once the MRT closes, there’s no Uber Eats or foodpanda when you get hungry after hours. All in all, this was a great stay. We will definitely be back again.…

Review collected in partnership with Accorhotels.com

Date of stay: April 2021

Value

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Location

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Sleep Quality

2 Helpful votes

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Freightdog wrote a review Feb 2021

Dayuan, Taoyuan1 contribution2 helpful votes

Poor food quality

Rooms are decent, but very noisy due to nearby location of Runway. Don’t expect a quiet room. Windows do open but due to exhaust of nearby aircraft unable to leave open. Room service food quality is terrible. First meal had to be returned due to food being undercooked and cool. Terrible review do to the horrible food quality served by room service. I’ve stayed here servers times. Terrible food quality each time.

Date of stay: February 2021Trip type: Travelled

2 Helpful votes

Helpful

Response from Rimbeuf Eric, 總經理 at Hotel Novotel Taipei Taoyuan International Airport

Responded 25 Feb 2021

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry to know the dinning experience didn't meet your expectations. We will have our chefs to improve food quality and service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

展陽徐 wrote a review Aug 2020

New Taipei, Taiwan1 contribution3 helpful votes

Worst Novotel experience ever.

1 排隊check-in站著等了足足 45分鐘; 現場像我一樣的旅客排了三長列，比較像是買火車票而非星級旅館; 而check-out時又等了30分鐘. 2. 特別預定有浴缸的房型，結果浴缸因水擋長期氧化而無法儲水; 房務的解決方式：塞條毛巾。 3. 特別衝著3000元住宿方案，+89可以spa 30mins, 兒童可免費加一床的號召：實際是: 直到下一周都無名額；兒童也無法加床。 I think they bite more than they can chew. Cost down, QUALITY down. It comes both ways.

Date of stay: August 2020

2 Helpful votes

Helpful

TEBourne wrote a review Aug 2020

Hong Kong, China2 contributions3 helpful votes

Horrible Staff Communications

TPE Airport Novotel has good rooms, however the communication among staff and guests leaves much to be desired. I’ve stayed here several times, and I’ve always left feeling underwhelmed. Specifically today as I was ironing my shirt in my room, the iron left rust stains on my shirt from the steam holes. I contacted the hotel staff asking for a new iron to try to salvage the mess i now have, and the iron they deliver has surface rust on the iron. Who doesn’t love a rust stained dress shirt! Bottom line, come here with freshly pressed items!

Date of stay: August 2020Trip type: Travelled

2 Helpful votes

Helpful

ayshhk wrote a review Jun 2020

Hong Kong, China106 contributions48 helpful votes

Unbeatable service

Though it's not the first time I stay in this hotel, comments are still worth to be given. The welcome gift received surprises me. It was not the same kind of fruits as before. It was a packet of red packets for Chinese New Year. The design of them is lovely. Also, I got some strawberries, a piece of chocolate with a Chinese character 'luck' on the surface, assorted nuts and Madeleines. The presentation of them was good as well. Upon my arrival, I found that the bathroom door could not be shut tightly. I talked to the staff about it at the lounge before I left for sightseeing. When I came back that night, the door was repaired. I was satisfied of the rapid response of the staff member, especially Krystal. In the first evening, I stayed at the executive lounge after hanging out for a while day. While I was eating, a staff brought a plate of dessert which is made of ruby chocolate to me. It is my pleasure that I could taste them before they were officially launched during Valentine's Day. They were delicious. On the last night staying in the hotel, I went to the lounge again after buying loads of souvenirs. I found steam fish and "Buddha's delight" (佛跳牆) in the food station which was out of my expectations. I think it is good for promoting Chinese food to non-Chinese visitors though they may not like them. Anyway, both dishes were good in taste to be honest. Last but not least, I would like to thank all the staff in the hotel, especially Krystal, Ling, Rebecca, Ailen and Lucy for providing outstanding services during my stay.…

Date of stay: January 2020

Cleanliness

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Sleep Quality

Room Tip: Great view for the airport runways

See more room tips

2 Helpful votes

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Hotel Novotel Taipei Taoyuan International Airport, Dayuan Reviews

Hotel Novotel Taipei Taoyuan International Airport

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