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Renaissance Taipei Shihlin Hotel

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No.8, Ln. 470, Sec. 5, Zhongshan N. Rd., Shilin, Taipei 111005 Taiwan
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Traveller (576)
Room & Suite (116)
Dining (80)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Taipei Shihlin Hotel
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 27 hotels in Shilin
Location
Cleanliness
Service
Value
Travellers' Choice
Located close to the C.K.S Shihlin Residence in Shihlin District, the hotel is easily accessible to Taipei Songshan Airport, Taiwan High Speed Rail Taipei Station. Attractions including the National Palace Museum, Yangmingshan National Park and Gourmet Shihlin Night Market, is only 5-15 minutes away by car. The Renaissance Navigator, the brand’s local expert who is more than the traditional concierge, will provide personalized advice to guests who want to experience the soul of this wonderful district.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Airport transportation
Internet
Hot bath
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Sofa bed
Bath / shower
Bottled water
Clothes rack
Iron
Tile / marble floor
Minibar
Electric kettle
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Japanese, Korean
Hotel links
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189Reviews14Q+A18Room tips
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liucy752 wrote a review Mar 2021
Taipei, Taiwan797 contributions14582 helpful votes
A brand new hotel. Near by the Chiang Kai-Shek Shilin Residence and Park. Six minutes walk from exit 2 of the MRT Shilin station. Ten minutes walk to the Shilin night market, and streets with lots of restaurants and retail shops. Room is comfortable, immaculately clean, tidy, and well equipped. Breakfast buffet is good. Staff are professional, friendly, helpful and efficient. This is an excellent hotel. I would certainly stay here again next time I'm in the area. I had a city view room. Looked out at the window only saw the opposite buildings. Booking a hillside view room is highly recommended. It will face the Chiang Kai-Shek Shilin Residence Park. The window view must be better.
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Date of stay: January 2021
Location
Cleanliness
Service
Room Tip: Booking a hillside view room to have a better window view.
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111 Helpful votes2 Reposts
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Pang wrote a review Nov 2020
52 contributions1 helpful vote
+1
Better than I except!There are bad comments on the internet,but I really want to try the great view of Renaissance Taipei,and it didn’t disappointed me.Also,the food in lounge is the best I ever try(I mean the best happy hour of all the Marriott in Taipei). And I really like the style of their kitchen which offer the breakfast (just like the picture) And the best Benedict in town ,too!!! Not to mention that it’s close to night market. 泳池是最大的賣點,也真的如照片看起來一般美麗,非常值得造訪。可惜明明屬戶外泳池卻非恆溫池水,我想春天秋天前往的人會非常辛苦(me),但整體來說還是非常推薦,尤其他們的服務異常貼心,因為本身有加床需求,他們二話不說便因為白金權益給予雙床的房型,替我解決了一個困擾,真的非常感謝入住的所有服務人員❤️
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Date of stay: October 2020Trip type: Travelled as a couple
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Sean Liu wrote a review Oct 2020
Taiwan1312 contributions76 helpful votes
+1
The major highlight of this hotel is the infinity pool, and I reckon it's the primary reason for travelers to choose this hotel instead of others. Although the hotel did post pool closure notice in advance, I would recommend the hotel to provide any form of coupons or vouchers for travelers to stay at the closure date to have certain degrees of compensation, especially the closure was meant for a private event instead of maintenance. When we arrived, we were greeted by one of the receptionists, and then the other two receptionists came to help with the check-in process altogether, making it smooth and efficient. This seldom happened particularly in Taiwan as most of the time other receptionists just leave the premises without providing assistance. We stayed in the Deluxe room, which was not very large, but the decor was subtle and beautiful with a certain degree of artistic vibe. Drinks and snacks in the minibar were all complimentary due to the payment was made with government vouchers. The room itself was clean and tidy, and everything including the bathroom was well-maintained. The only thing we have complained about was the water pressure being not strong enough compared to other similar level hotels. I did like the vibe of the Shihlin Kitchen, the place for enjoying the breakfast. There were numerous dishes to choose from, ranging from Chinese traditional breakfast like congee and fried donuts to Western styles. Most of the food was delicious and diversified. The price is NT$880 per person and it's somewhat a little bit pricy if the breakfast is not included in the accommodation package. The infinity pool is situated on the roof floor and it's amazingly great and wonderful. The water was clear and clean, and there were numerous spots in the pool for perfect photoshoot opportunities. This is a must-visit facility if you visit Renaissance Shihlin. The gym and the sauna room are all great and perfectly designed for you to enjoy the mountain views while sweating. Overall, we did experience a terrific 2-night stay at Renaissance Shihlin and there were no obvious flaws or issues during our stay. With some minor details being attended to, I believe Renaissance Shihlin can be one of the better accommodation choices in Tapei, even in Taiwan.
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Date of stay: September 2020
Location
Service
Sleep Quality
Room Tip: Mountain view room
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2 Helpful votes
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Response from Lu Winnie, 行銷 at Renaissance Taipei Shihlin Hotel
Responded 24 Feb 2021
Dear seanliutravel, Warm greetings from Renaissance Taipei Shihlin Hotel! We are incredibly grateful to have your review shared with us, and hope to be your home away from home again in the upcoming future. Please rest assured that your feedback about our food are highly valued and taken care of by related departments for further resolution. We will improve our food to offer you a more exceptional experience next time when you visit our hotel. We wish you all the best and hope to see you again very soon. Best regards,
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Jen80811 wrote a review Sep 2020
Taipei, Taiwan306 contributions148 helpful votes
🏨 台北士林萬麗酒店 Renaissance Taipei Shilin Hotel Room: Deluxe Guest Room- 房間真的比想像的小很多. Pool: 泳池與救生員應該是整間飯店裡最加分的地方. 泳池是真的很美. 08:30 完全包場😂 ——— 👎🏼👎🏼👎🏼 *此次的package有包含一份pizza或炒飯. 訂房時只有告知要在 23:59 前check in. 完全沒告知關於餐點的問題. Check in當天約晚上20:20接到電話詢問何時會去check in, 因為bar的last order到22:00. 我只好想說那就21:50. 然後又接到他們電話告知, 那就21:50幫我們準備好pizza. 之後我20:24打電話回去詢問是否可以22:00?接電話的小姐第一次回 1)我們pizza last order是20:00..... 我說剛剛才告訴我是 22:00? 他就說我幫你確認一下. 然後他的第二次回答是 2) 我們last order是21:50.... (才4分鐘就從22:00變成20:00到21:50?) *check in前有request一些備品+毯子. 但進房間發現完全沒有來... 🙄️ 又問了飯店,他們說在廁所裡的一個盒子裡,但重點是那盒子從一進去就是空的!🙄️ 果然跟網上說的、服務真的不怎樣...
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Date of stay: September 2020Trip type: Travelled with friends
1 Helpful vote
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Response from Lu Winnie, 行銷 at Renaissance Taipei Shihlin Hotel
Responded 16 Sep 2020
親愛的Jen80811 您好, 非常感謝您選擇台北士林萬麗酒店作為您下榻的飯店,並撥冗留下您的住宿後體驗。 很抱歉得知在您住宿期間讓您有不愉快的感受,我們已立即將您的反應分享予內部管理團隊知悉。針對您提及備品未即時準備之事,因房內原先已有提供一組備品,我們錯失於入住時與您再次確認是否需要多兩組備品的機會,我們感到非常抱歉;輕食準備時間回覆前後不一致,我們也會加強人員訓練以及透過增進內部溝通,並要求立即改善。讓您經歷不便,還敬祈您的諒解。 持續精進並維持服務水平,是我們一直追求予努力的方向。 希望您能繼續不吝給予我們寶貴的意見,並期待未來很快能再度為您服務! 祝 闔家愉快!
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Breeze wrote a review Sep 2020
656 contributions190 helpful votes
This hotel is located at a very historical area and very good to explore ROC's culture and history. A very quiet and decent place for renaissance hotel which represents elegant style. The service is fairly good and all the staff is polite and helpful, good training. The swimming pool and the roof scenery is impressive and tranquil, you can really enjoy the peaceful atmosphere. The breakfast is good but the lounge is needed to be improved for the food selection. For TV programs, it is the biggest flaw needed to be improved, there is very few (actually zero) channel you can watch.....Pretty bad!
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Date of stay: August 2020
Value
Rooms
Service
Trip type: Travelled on business
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Response from Lu Winnie, 行銷 at Renaissance Taipei Shihlin Hotel
Responded 9 Sep 2020
Dear oftheplanet, Firstly, thank you for taking the time to share your feedback regarding your recent experience with us. For the good experience you had at Renaissance Taipei Shihlin is definitely a good encouragement for the team. We have also noted your kind comments on items we have to improve on and on which we can certainly do better. Your input and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. All of your concerns regarding the club lounge selection and in-room TV channels have been highlighted to the relevant department. Please accept our sincerest apologies for the challenges you experienced, and rest assured that these points will be taken into consideration and addressed internally to the relevant head of department for improvement as we take comments from all our guests very seriously. Meantime, we hope to have the opportunity to reinstate your confidence in our service delivery in the near future. Thank you once again and we are looking forward to welcoming you back to our hotel. Sincerely.
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PRICE RANGE
US$127 - US$222 (Based on Average Rates for a Standard Room)
LOCATION
TaiwanTaipeiShilin
NUMBER OF ROOMS
104
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Frequently Asked Questions about Renaissance Taipei Shihlin Hotel
Which popular attractions are close to Renaissance Taipei Shihlin Hotel?
Nearby attractions include C.K.S. Shilin Residence Park (0.3 km), RON Cafe + Bar (0.3 km), and Cuei Fong Circle Trail (0.3 km).
What are some of the property amenities at Renaissance Taipei Shihlin Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Renaissance Taipei Shihlin Hotel?
Top room amenities include a minibar, air conditioning, and a view of the mountains.
What food & drink options are available at Renaissance Taipei Shihlin Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Renaissance Taipei Shihlin Hotel?
Yes, parking is available to guests.
What are some restaurants close to Renaissance Taipei Shihlin Hotel?
Conveniently located restaurants include Shihlin Kitchen - Renaissance Taipei Shihlin Hotel, Kuan Xiang Zi Hot Pot, and GomanMango.
Are there opportunities to exercise at Renaissance Taipei Shihlin Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Renaissance Taipei Shihlin Hotel have an airport shuttle?
Yes, Renaissance Taipei Shihlin Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Renaissance Taipei Shihlin Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Taipei Shihlin Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Taipei Shihlin Hotel?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.