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No.60 Zhukeng Alley, Zhukeng Village, Shizi Township 94352 Taiwan
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Traveller (656)
Dining (83)
Room & Suite (81)

About

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Meeting rooms
Spa
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Shuttle bus service
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
Chinese
225Reviews0Q+A3Room tips
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Julien wrote a review Feb 2022
2 contributions
It is already our third stay there. The quality of the service is amazing. The staff is helpful, smiling and efficient. We stayed there for Christmas and they made this time perfect for the kids delivering our gift behind the door that morning. It is highly recommended place if you need to relax with your family.
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Date of stay: December 2021
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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butanehi wrote a review Dec 2020
Taichung, Taiwan33 contributions22 helpful votes
1.Bed too soft and old and lumpy. 2.Room has moldy smell. For further proof just smell the carpets, note the dampness of the area around air con vent, plus vent frame itself accumulated a load of dirt. 3.No one asked why we checked out one day early when we did so at the front desk. Did receive a call a few minutes after we left, the main purpose was just to confirm we knew we would still be charged the last day even though we checked out early. The call only went towards what was wrong after I hinted and was a secondary reason for the call. I’m very sorry that I happened to get a stomach ache on the same day and this might have impacted my review, but I am sick and tired of ocean side resorts that flaunt high class such as all floor carpeting, having curtains within an all glass bathroom, high ceiling/ hard to clean air con, without giving it a proper thought in terms of architect and design.... and end up becoming a moldy mess of a hotel room that no matter how good the public areas are, the experience cannot here salvaged.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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水月鏡 wrote a review Sep 2019
Neihu, Taipei105 contributions19 helpful votes
+1
房間環境景色都很棒。房間可以說是滿分,佈置很好,有陽台,備品不錯,分離式設備挺好。 缺點: 1.備品住雙人房,竟然只有一份!!!!!!!!對於兩個女生來說很勉強的共用了一份,我之前住渡假飯店的雙人房,備品都給兩份的。 1. Hotel provides one bottle of body wash. It is not enough for two females. 2.遇上中秋連假,早餐供餐時間0700-1000,0910的時候達自助早餐餐廳,除了排隊排了20分鐘左右,櫃台人員告知供餐時間只到1000。當下雖然不開心,但想說自己比較晚到就算了,大不了先拿食物再吃。結果,0945中式早餐區的土豆麵筋已經空了沒補,甚至服務生看到也沒補,還在0950把餐廳區的空盤全部開始收走。說好的供餐到1000呢? 2. I stayed here during 3 day holidays in Taiwan (lots of people stayed here too). Breakfast opening time is 0700-1000. When I went to restaurant at 0910, you had to wait for 20 minutes. Server told everyone who waited for breakfast that restaurant provides breakfast until 1000, but we still can eat breakfast in there until 1030. However, they didn't continue providing breakfast. One dish is empty at 0945(time when I sought). Even though, servers remove empty dishes at 0950. I was very upset!!!!!! 一般小飯店就算了,你自己什麼價位的渡假會館,這服務的流程,真的給我大大的扣分。 本來想打三顆星,但是其他服務或活動還不錯,勉強四星。 If you were cheap hotel, it might not be a serious problem. However, H resort is a five-star hotel!!!!!!!!! Initially, I want to give three star, but the view is awesome. Hence, I add one star for view.
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Date of stay: September 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from H_Resort, 經理 at H Resort
Responded 3 Oct 2019
親愛的貴賓 您好 感謝您入住墾丁H會館,本次住宿未能提供您滿意的服務,我們感到十分抱歉。我們認真對待每一則評論,並將盡快改善我們的員工培訓和服務。如有任何建議或想和我們說的,歡迎您隨時與我們聯繫。我們期待您的再次蒞臨,我們將提供更好的的旅行體驗,謝謝。
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HKTB wrote a review Aug 2018
Hong Kong, China117 contributions49 helpful votes
+1
For our holiday to the south of Taiwan in September, 2017, we chose the H Resort as part of a Jebsen Holidays package. Our flight landed in Kaohsiung where we spent a day and the following afternoon we took the shuttle bus belonging to H Resort from the pickup point near the Kaohsiung high speed railway station. We booked the shuttle bus seats online by emailing H Resort before we left Hong Kong on our holiday. It was a pleasant ride on a large tour bus and when we arrived at H Resort hotel staff was there at the entrance to help us with our luggage. The check in process was fast and the hotel staff was helpful. Our hotel rooms were very spacious and I believe all the hotel rooms have balconies facing the ocean as the hotel and its facilities are built on platforms cut out of a slope. The evening on the day of our arrival we paid to get on a hotel shuttle bus which took us into Hengchun, a historic town on the edge of the Kenting National Park. Since the shuttle bus schedule was limited and we wanted to see as many of the sights in Hengchun and the national park as possible in our three days there, we went into town the following day and rented a car. The H Resort is a good facility for guests who drive because it has a large expanse of open air and free carpark built into the slope of the property below the hotel building. Guests were driven to and from their cars by a hotel staff on an electric vehicle or golf cart. This resort hotel has enough facilities to keep its guests occupied without having to leave the hotel -- with its infinity pool, gymnasium, café and restaurants, souvenir shop and children's play area. The breakfasts in the H Restaurant each morning were very good with a large selection of healthy and tasty foods. The service was attentive and efficient. I noted that there were many families with children at breakfast and I imagined that this was a popular hotel for families to get away for a week end. Overall, we were very happy with our stay and really enjoyed the service, the spaciousness, the cleanliness and well-kept environment of the H Resort, and also the panoramic views from the balcony, and the UFO Lounge where we had afternoon tea.
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Date of stay: September 2017
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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GnosticDwarf wrote a review Jun 2018
Bournemouth, United Kingdom559 contributions198 helpful votes
+1
Wonderful views across the bay from a UFO styled seating area. $500 NT minimum spend per person. Afternoon tea merely ok. Cakes a little dull. Quiche somewhat dry. Crepe Suzette was quite good.Drinks were decent. View was marvelous.
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Date of stay: June 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Johntang1974 wrote a review Jun 2018
Singapore, Singapore561 contributions80 helpful votes
+1
Service is absolutely great. Room is nice with great view. The pool is wonderful . Only setback is dinner. Limited dinner choices . Please make early reservation or else you could have a no dinner night and have to take a public bus to nearby town for food ...
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Date of stay: June 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SuenCleveland wrote a review May 2017
14 contributions13 helpful votes
In comparison to other higher end hotels in this region, I prefered this one. The building is new and somewhat majesticly situated on the hillside overlooking the ocean. During our stay, the staffs were so attentive that I felt I am a VIP. The room were nice sized and clean. The dinner and breakfast buffets were actually better than those at other hotels on the Kenting main street. Although it was a bit far from the scene, I actually enjoyed the seranity. It would be more convient if we drove. But, the shuttle services were great (Be reasonable, we could not expect to hop in a bus whenever we feel like it.) I must compliment the drivers. They were very professional. We visited here in a Winter month, and I did not use the infinity pool. But, it looked gorgeous. Even there was no one in the pool, the pool was open with an attendant. The hotel was really trying hard to make sure that we enjoyed our stay. Highly recommended and Bravo!
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Date of stay: January 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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LeoKuo wrote a review Apr 2017
Kaohsiung, Taiwan174 contributions51 helpful votes
We arrived at night and the buddy guy who came to pick us up was unfriendly did not greeting to us. The infinity pool is awesome! The best pool in Taiwan I thought! The breakfast was just fine, the waiter in the restaurant is nice! The room was clean. In the next day morning, we got a situation about the toilet in the room, the lobby assistant manager had nice deal ability, after we told to him, we received his sorry about this situation, and we believe they will be more careful for this in the future! So we will back here for sure if we have chance in the future! The most amazing thing----INFINITE POOL~~~~~
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Date of stay: April 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from H_Resort, 公關經理 at H Resort
Responded 26 Apr 2017
Dear guests Thank you for staying at our resort and taking the time to give us a review here in Tripadvisor. It was a pleasure to have you visit and I am delighted to read that you had a fantastic experience at H resort . Your comments will certainly be a great encouragement for our staff as well. We look forward to welcoming you on your next visit to Kenting, and should you need any assistance please feel free to contact us anytime. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sbick wrote a review Mar 2017
Boston, Massachusetts3 contributions8 helpful votes
English is below. 這是一間好的5星級飯店,服務整潔方面都還算可以,餐廳食物在五星級裡算不好吃,另外有一個非常大的缺點,因為飯店本身離墾丁市區很遠這點我們也在訂飯店之前知道,但每天就只有一班接駁車來往墾丁市區跟高鐵站,真的不知道他那幾台接駁車平車停在那曬太陽有何意義? 飯店給的答案都是有一班的公車可以搭乘、但無站牌加上公車司機的素質.....我們已經招手卻還是錯過了2班公車最後又回飯店座計程車花500元搭飯店內的接駁車! 飯店的接駁車不是本來就可以服務客人嗎? 重點整個飯店大淡季根本沒人車閒到不行,還要硬要收500的車費!那我真的不知道我們付那麼多錢給這家5星級飯店是什麼意思! I don't write many reviews, but our experience here warrants a warning. My partner and I stayed in this resort for 4 days and 3 nights. First, the good: the rooms were comfortable and the staff was friendly. But there were many problems that made this hotel far from being up to an international standard for a 5-star vacation resort. First and foremost, this hotel is very inconvenient to anything in the area, and the services available do not make up for this problem. To get to Hengchun or the National Park, it is a 30 minute drive or 1 hour public bus ride. But the hotel only provides one shuttle per day, in the evening before dinner. At any other time, we either have to wait for a public taxi and pay almost 1000 TWD (30 USD, insane in Taiwan) or take the public bus. To take the public bus, you have to walk about 10 minutes down the road to the side of the interstate and wait in the sun. Three times we tried to take this bus. Once, it worked fine but the driver was yelling and extremely rude. The second time, the bus passed us without stopping. The third time, the bus driver stopped but said it was the wrong bus, when it was very obviously the right bus. This of course is a problem with the incompetence of the public bus system, but for a 5-star hotel in the middle of nowhere to make guests deal with this is totally unacceptable. Second, the hotel is right next to the highway. There is a constant noise throughout the day and night of motorbikes and cars and trucks. Further, the pool is in front next to the highway so it's not relaxing at all. Third, the "beach" isn't really a beach at all but a collection of dangerous rocks that you can't sit on and can barely walk on. And it also is right next to the noisy highway. Fourth, the pool cleaning time is from 12:30-13:30 and it closes then, which is right in the middle of the few hours of heat this time of year. Why wouldn't they close the pool at night and clean it then? Fifth, the UFO bar and tea house has a high minimum spend. And a single coffee is $900 (9 USD)! It feels like the strategy is to make it so inconvenient to leave the hotel that you're forced to pay insane prices for food and drink at the hotel. Sixth, housekeeping was substandard. On the first night, the two glasses in the room weren't cleaned. And we had used one of the two pairs of slippers, which were taken away and not replaced. On the second day, we used the second pair of slippers which were also then taken away. So we had to call down and ask for new slippers. Seventh, the breakfast is passable but it's not good. Both Chinese and Western food are far below what they should be in a hotel at this level. The bread tastes stale, the Chinese food is dry, the western eggs and meat taste not very fresh. For what we paid for this hotel--international 5 star prices in cheap taiwan--we expected much, much more. We won't come back and we would encourage you all to stay away.
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Date of stay: March 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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sally teo wrote a review Jan 2017
13 contributions5 helpful votes
Beautiful view, comfortable n clean room. Service staffs are good. Breakfast had quite a good spread. During evening , start from 7pm there is LED display accompanied by music. It lasted about 15 mins.
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Date of stay: December 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from H_Resort, 公關經理 at H Resort
Responded 26 Apr 2017
Dear guests Thank you for staying at our resort and taking the time to give us a review here in Tripadvisor. It was a pleasure to have you visit and I am delighted to read that you had a fantastic experience at H resort . Your comments will certainly be a great encouragement for our staff as well. We look forward to welcoming you on your next visit to Kenting, and should you need any assistance please feel free to contact us anytime. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$128 - US$180 (Based on Average Rates for a Standard Room)
LOCATION
TaiwanPingtungShizi Township
NUMBER OF ROOMS
126
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Frequently Asked Questions about H Resort
Which popular attractions are close to H Resort?
Nearby attractions include Haikou desert (6.9 km).
What are some of the property amenities at H Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at H Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at H Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at H Resort?
Yes, free parking is available to guests.
What are some restaurants close to H Resort?
Conveniently located restaurants include A Mei Restaurant, UFO Lounge - H Resort, and Hai Hong Restaurant.
Are there opportunities to exercise at H Resort?
Yes, guests have access to a pool during their stay.
Does H Resort have an airport shuttle?
Yes, H Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at H Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does H Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is H Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.