WESTGATE Hotel
150, Section 1, China Road, Wanhua, Taipei 108 Taiwan
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Room & Suite (637)
Dining (110)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#4 of 91 hotels in Wanhua
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the heart of the energetic Ximending, WESTGATE is steps away from trendy boutiques, unique shops and restaurants, and other upscale establishments and cultural attractions. Indulge and relax in a stylish yet cozy environment. Each of the 121 rooms at WESTGATE is uniquely designed with our guests comfortable and pleasure in mind. From your first step into our lobby, immerse yourself in our warm surroundings, boutique designs, and one-of-a-kind artworks. Let our intimate lightings and cozy beds help you sink in and relax.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Taxi service
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Complimentary toiletries
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Refrigerator
Electric kettle
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Chinese, Japanese, Korean
Location
100Great for walkers
Grade: 100 out of 100
489Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
Contact
150, Section 1, China Road, Wanhua, Taipei 108 Taiwan
Name/address in local language
Getting there
XimenTaipei Metro2 min
National Taiwan University HospitalTaipei Metro11 min
Car HireSee all Wanhua car hire
2254Reviews51Q+A100Room tips
Reviews
Traveller rating
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Conveniently located just next to Ximending MRT exit, Westgate hotel is well located for the leisure traveller. The room I had was small though but otherwise the hotel was clean and offered a good buffet breakfast consisting of Western and Taiwanese dishes.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First trip back to Westgate Hotel after 3 years covid hiatus. We booked four rooms and will be staying for 4 nights. But, it was so disappointing that we had an unpleasant experience on just day 1 of breakfast! Our 71 year old dad, who is staying in room 1008 went down for breakfast alone first. He registered when going into the restaurant, but after sitting down at the table with his food, another staff (presumably a senior staff as he was in jacket and tie but we did not saw his name) came over saying that his table does not have the 'occupied' sign, and asked for his room number to verify that he is a guest of the hotel. Firstly, his tone to an elderly hotel guest is certainly not appropriate, especially coming from a senior staff of the hotel and in the service industry! Secondly, our dad already registered and provided his room number at the entrance, that's why he was shown into the restaurant! Isn't it the staff responsibility and oversight for failing to put an occupied sign on the table? Why is there a need to verify with our elderly dad twice whether he is indeed a hotel guest? A while later, another staff by the name of George (we saw his name tag this time round) came over. To be fair, George did try to do some service recovery. But, as a commotion has already been created, my dad felt so embarrassed and he walked out of the restaurant without having breakfast at the hotel. We had been supporting and staying at Westgate every year during pre covid times (you can check my records). We had actually experienced a similar incident 3 years ago pre covid, where the attitude of the manager/staff was terrible. Despite this, we chose to return to Westgate again this year after covid, but it's very unfortunate that the service standard is severely lacking. Given the premium price point of Westgate vs other hotels around the Ximending area, the room is also becoming quite dated and not well maintained with the beds/pillows becoming soft. With this recurrence of our bad experience, Westgate will no longer be our family's top choice of hotels in Taipei.…
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Fantastic location near the entrance to the Ximending shopping street. Easy to locate as it's 5 minutes walk from Ximen station exit 6. Clean, modern and quiet room on level 5. We had a corner room. Warm reception from the staff and good breakfast spread. We love the porridge with condiments. Special compliments to hotel staff Rafa Ding Wen Qi. He was really friendly and even helped find out where we could buy one of the porridge condiments that we loved.
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip: We got room 512 which faced another building, so no view whatsoever. Two double beds. Slightly...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel running down even when I enter my executive suite for ntd6000 a night it feels so old and smells bad. Overpriced and front desk very unhelpful we even tried to ask for a hour late check and was refused. Laundry service delays can’t give an answer even when it will be done. It either needs a good make over or I would say for ntd6000 a night it’s not worth for the price at all. Better off staying in other branded hotels. It’s just overrated and overpriced due to the location in Ximending thumbs down
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very nice hotel in Taipei, spent my first and second quarantine periods here in April and June 2022, very clean rooms with all the amenities required to get through quarantine, I would have given 5 stars but found the staff ridged about food delivery, I’m not personally keen on local food so ordered in each day, if you miss the delivery slots stipulated by the hotel you end up getting cold food, not ideal when it’s the highlight of your day
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It is not recommended to stay at a hotel which failed to deliver the service and blank apologies without helping the quarantine guests. The hotel only want to make a quick money during COVID-19 period, as a quarantine hotel, the hotel treated the quarantine guests as disease and discriminant the guests with poor guest services. They could only deliver the supplies or food from friends at fixed time, even your are in a hurry and wait for some supplies or document need for work from friends or family, you have to wait until they want to deliver to your door even though you not a COVID-19 confirmed case. I have been stay at other quarantine hotel in 2021, and West Gate provide not up-to-stand service to the guests, I would not stay at this hotel since the choice of quarantine hotels are limited. If I know the hotel would treat the guests as COVID-19 carriers, I would not stay here and book executive suite, so not worth to pay any pennies.…
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This hotel is located in such a convenience location, super close to transport, and above all it is so close to all the food and shops. All the staff are friendly and helpful too, and made our stay very pleasant. Will definitely stay here again if I am visiting Taipei next time.
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chen Angela, 顧客服務/櫃檯辦公室 at WESTGATE Hotel
Responded 3 Aug 2020
Dear Daydream505241 Thank you very much for writing us a wonderful review like this. It is very delightful to know that you think so highly of us. I have shared your generous comments with everyone in hotel service team. We are truly happy to learn that we could offer you a memorable stay this time. We sincerely appreciate that you choosing WESTGATE HOTEL, further more would recommend to other travelers to stay here. We always want our guests returning home with a special memory of this city. A memory that would stay in their hearts for long time. We believe all of our efforts will be worthy once seeing smiles from you. Once again thank you for staying with us. We look forward to welcoming you back to here in the near future. Sincerely yours, WESTGATE HOTEL 永安棧 Front Office Angela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our stay at he Westgate. The location is perfect, staff were very helpful; the buffer breakfast was good. The only problem was that the [comfortable] mattress on the bed was on a platform that was just a little larger than the mattress. The room was small; the platform was large and getting around bed seemed to be awkward. This was a minor matter, really. We'd certainly stay again.
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chen Angela, 顧客服務/櫃檯辦公室 at WESTGATE Hotel
Responded 16 Jul 2020
Dear BrisbaneBoy_50 Thank you for taking your precious time to share reivew with us, we are glad to hear you enjoyed our location, good service and breakfast. In addition, we appreciate your feedback and apologize for the disappointment you experienced. Please be assured that your valuable comments has been informed to the higher management team for further improvement plan. Thank you once again for your helpful comments and we look forward to welcoming you back soon. Sincerely yours, Front Office-Eddie Lan WESTGATE HOTEL 永安棧
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Westgate hotel is still our choice for a visit to taipei. Location is just a 2 minute walk to the metro. Rooms are clean and the breakfast spread was wonderful. The staff are always cordial and helpful.
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Review collected in partnership with this hotel
Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chen Angela, 顧客服務/櫃檯辦公室 at WESTGATE Hotel
Responded 27 Jun 2020
Dear lll0zada Thank you so much for your very kind words about WESTGATE HOTEL. It is so important for us to hear your feedback in order for us to continually improve our services and the overall quality of the hotel. We are glad to note that you enjoyed the breakfast, convenient location and good service. Thank you once again for choosing WESTGATE HOTEL and sharing your kind words and generous recognition. Our entire team absolutely look forward to welcoming your return soon. Sincerely yours, Eddie Lan WESTGATE HOTEL 永安棧
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All front desk and concierges are nice and helpful , and environment are great and clean too. Is very convenient around the hotel , many restaurants and clothes shop , you can buy anything that you need immediately. Is a very nicely hotel , I would like to come back next time.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chen Angela, 顧客服務/櫃檯辦公室 at WESTGATE Hotel
Responded 26 Jun 2020
Dear Freedom775338: Thank you so much for your very kind words about WESTGATE Hotel. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your inspiring comments are much appreciated, and we are thrilled that we were able to contribute in making your trip to Taipei an enjoyable one. We look forward to welcoming you back to the hotel for another memorable stay. Yours sincerely, WESTGATE Hotel 永安棧 Front Office Angela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$144 - US$238 (Based on Average Rates for a Standard Room)
LOCATION
TaiwanTaipeiWanhua
NUMBER OF ROOMS
121
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Frequently Asked Questions about WESTGATE Hotel
Which popular attractions are close to WESTGATE Hotel?
Nearby attractions include Ximending (0.4 km), VAR LIVE TW (0.2 km), and Ximen Red House - Ximending (0.1 km).
What are some of the property amenities at WESTGATE Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at WESTGATE Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at WESTGATE Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at WESTGATE Hotel?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to WESTGATE Hotel?
Conveniently located restaurants include Modern Toilet Restaurant, ikki New Japanese Restaurant(Taipei Hengyan), and Mala Yuanyang Hotpot.
Are there opportunities to exercise at WESTGATE Hotel?
Yes, guests have access to a fitness centre during their stay.
Does WESTGATE Hotel have airport transportation?
Yes, WESTGATE Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at WESTGATE Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does WESTGATE Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at WESTGATE Hotel?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.