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Carretera Costera Sur Km. 17 782 In front of the Arrecifes de Cozumel National Park, San Miguel de Cozumel, Cozumel 77600 Mexico
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#1 of 6 hotels in San Miguel de Cozumel
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Melissa wrote a review 19 Jan
Victoria, Canada2 contributions1 helpful vote
Angelo, Amy and Edgar (and the other performers) gave a fantastic performance! They are delightful during the day and kept us very entertained for the nightly shows. Such great energy had me smiling, laughing and dancing!
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Date of stay: January 2022Trip type: Travelled solo
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Trena W wrote a review Dec 2021
Auburn, Michigan20 contributions1 helpful vote
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This was our first trip to Cozumel and we really loved our stay at the Iberostar there! The grounds are beautiful, it was not overcrowded, and we never had trouble getting beach chairs by the pool or ocean. We especially enjoyed that you could snorkel right in front of the resort and we saw lots of beautiful tropical fish, a small moray eel, anemone, and star fish all right at the resort. A special shout out is deserved for the staff members who made this stay so memorable and fun. We particularly appreciated the entertainment team, who work so hard all day keeping guests entertained, and then perform the shows at night as well. Angelo is absolutely hilarious and a real joy. Harlet is such an incredibly talented dancer and has a wonderful sweet personality! Amaranta was so encouraging and fun and Daniela was sweet as could be. Manolo gave excellent Zumba and Yoga classes as well. Along with the entertainment team, Alberto was a terrific server who we appreciated at several restaurants. Francisco was an excellent bartender at the Prestige area. He quickly learned our favorites and made them perfectly every time. Speaking of the Prestige area, as Club members, we also able to enjoy that area and it was really beautiful! For us, the only negatives really were that food could be a little hit or miss. We had lots of great meals, but sometimes you had to really look to find something you like. All in all, we were very pleasantly surprised by how much we loved our stay at Iberostar Cozumel. We will be back!
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Be sure to bring water shoes if you want to snorkel. Bring power strip.
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JersEatOats wrote a review Nov 2021
Toronto, Canada16 contributions11 helpful votes
First time at an all inclusive in many years and it did not disappoint . We chose it because of the easy swimming area right off the dock and bc it’s a smaller resort during covid with rooms that aren’t in buildings (your door opens to the outside). We were also excited that they’ve eliminated single use plastics. We were happily surprised by everything else in the resort as well. Everything was actually better than I expected - the rooms were much better than the pictures indicated - and very clean. I really loved the food options - especially Las 2 Marias, and also the buffets! I’m gluten free and there were plenty of options. You could easily eat keto here as well. The staff were very nice and helpful. The covid testing process was conveniently right on the resort and didn’t take too much time. Our room was in building 66 - very quiet and private since they don’t have the dance club anymore. Other rooms near the pool would definitely be louder during the day. The rooms in general have great soundproofing- my husband is very sensitive to noises and it was perfect. The swimming area at this resort is truly incredible - crystal clear water, TONS of fish, rays, even a barracuda. Bring water shoes if you plan to walk in off the beach. I was fine without them going down the stairs on the dock. The towels are so lovely that I bought one to bring home. Tips: I brought a Nalgene bottle to fill up with water to take on excursions or to the beach. There aren’t any plastic water bottles on the resort, so it was very helpful. We really enjoyed going back to the buffet later during entertainment time for dessert and cappuccinos. Beach palapas are reserved early so get there in the morning before 9 if you want one. Feedback: A self-serve coffee area would be great - it was a bit of a pain to have to order coffee every time. Also, the food at the beach cafe wasn’t very good - even having chips & guacamole & pico here would be a massive improvement. My only regret is not booking two weeks here, and someday I really hope to visit again.
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Date of stay: November 2021Trip type: Travelled as a couple
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ScubaDave16 wrote a review Oct 2021
Highland, Indiana888 contributions355 helpful votes
We booked through Dressel divers as a dive package. Check in was somewhat slow as we arrived on a Saturday and had to wait about 20 minutes to get to the front desk. The ocean front room we had requested was not available, so they put us in an ocean front suite. The Resort has many cabanas/rooms set in a jungle atmosphere with winding paths making the resort appear larger than it is. The effect is nice except it is a bit hard to navigate since all the paths kinda look the same. Peacocks, parrots, iguanas, coatis, and a few resident cats roam the resort. Our oceanfront suite was quite large with a slightly elevated TV/lounge area. The large window overlooked the beach and ocean which was nice. Immediately below us was a private pool which we later found out we could not use. We also found out later that that pool tends to have private parties that last into the night. The ocean front suite is literally the farthest room from anything else except the beach and the pool. It is quite a walk to the front desk or main restaurant. The room had mediocre lighting and a few outlets sorta near the bed. The air conditioner worked well. The room had a fridge which was broken for 2 days. There was also a safe for valuables. There was a ceiling fan in the lounge area, but surprisingly not over the bed. The bathroom was quite large, the shower was huge, but sadly the toilet was in a very tiny alcove which was clumsy to use for even an average person. There were some ants in the bathroom which we never did get rid of completely. Other than the ants, housekeeping service was excellent. The bed was absolutely horrible. The bed frame was loose and tended to wobble. The mattress definitely was past its prime and sagged in the middle. My back still hurts from a week of sleeping on that thing. The TV was big, but there were only a couple channels in English and the reception was bad. I shudder to think of being stuck in that room for 2 weeks under quarantine. Wifi in the room worked well. Somewhat surprisingly wifi was pretty good all over the resort. The pool area was nice. The pool was clean and there were bathrooms nearby which isn’t always the case. The pool and beach bars were never too crowded and the house beer is Dos Equis. Staff were all friendly and helpful. The beach was deceptive. There was nice soft sand right up to the waterline where it is then quite rocky. It was difficult to walk on the rocky area due to all the ledges and holes. There was a pier with stairs where you could step down to a relatively flat area to swim/lounge. Many friendly fish lived under the pier. They were even friendlier if you bring scraps to feed them. Hobie cats and kayaks were available for free during the day from the dive shop. The dive boats tended to run very close to shore, though and seemed to have little regard for sailboats and kayaks. There was a quite nice gym at the resort, with clean modern equipment and weights, but it closed at 3PM for some reason and wasn’t open at all on Saturday. The food was very good, one of the best things about the resort. They seemed to have the buffet restaurants working pretty well with Covid and such. Masks were required in the buffet and the chef would dish out your main courses. There were a lot of selections at the buffets. During the week, we ate at all 3 specialty restaurants. The steakhouse was the best. Next was the Mexican restaurant. The Japanese one was odd in that they had a fixed menu for everyone. Same food for all. The buffet restaurants had a pretty good selection of food although the pool buffet at lunch tended to be very crowded and would often be out of some selections. Entertainment was very good in the evenings. They had some great shows (Mariachi band and Rock show) along with some Karaoke and silly couple games. Sadly the theater had an accident the third day and all shows after that were in the lobby which had odd acoustics and not enough seating. The staff tried very hard to accommodate us for the evening shows. The onsite dive operation was Dressel Divers. They were VERY crowded the week we were there. They had 8 dive boats completely full every day. They seemed to have the operation running pretty smoothly even with multiple boats loading at the same time. They even had to rent boats from other dive operations and hire independent dive masters. Sadly we got put on a very old, slow, and crowded Dive Paradise boat. It was so crowded that gearing up was next to impossible with everyone seated on the benches and I generally waited until the first group was in the water before getting my BC and fins on. I complained and we got put on a larger boat for a couple days. The divemasters were generally good. There were a LOT of divers in the water and they always kept the group together. Dive times were generally an hour unless the dive was deep. Every site had a group in front of us and behind us. Tank fills were good and Nitrox ran about 31-32% every day. We usually went on the two morning dives. Sites are close so the boats come in between dives. The shop has gear storage on site so you don’t have to carry stuff back to your room. The diving was excellent. Great visibility, healthy coral, plentiful fish life. we saw turtles, rays, eels, sharks, and MANY reef fish. As for the Covid stuff to come back to the US. It seemed to run well. The test was done on Thursday afternoon and we had our results in a couple hours. Overall the experience was a good one, but the resort needs some TLC, especially our room. I will probably be back.
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Date of stay: October 2021
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Tony Anderson wrote a review Aug 2021
USA4 contributions
I want to leave a review specifically for Edgar, Harlet, and Alejandra at Iberostar Cozumel. I am writing this on my last day at the resort to acknowledge how their attitudes contributed to my wonderful experience here. Edgar is the MC most nights and he will have you laughing both in Spanish and English. Harlet is a young, talented entertainer. Able to replicate the dance moves of Michael Jackson as well as the latest steps in the clubs, you won’t be able to take your eyes off of him or you might miss his next amazing move. Alejandra is working day and night to make sure all guests are having fun, staying active around the pool, and feeling comfortable in the crowd. She works hard to make you feel included and is dedicated to her job as entertainment services. Music trivia night was the highlight for me. The entertainment crew works multiple jobs around the clock to help the guests enjoy their time here. I hope that their efforts are acknowledged and Im sure they will have successful and storied careers wherever they go!
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Date of stay: August 2021Trip type: Travelled with family
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LOCATION
MexicoYucatan PeninsulaQuintana RooCozumelSan Miguel de Cozumel
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Frequently Asked Questions about Iberostar Cozumel
Which popular attractions are close to Iberostar Cozumel?
Nearby attractions include Columbia Reef (5.3 km), Palancar Reef (2.0 km), and Playa El Cielo (6.0 km).
What are some restaurants close to Iberostar Cozumel?
Conveniently located restaurants include Alberto's Beach Bar & Restaurant, Paradise Beach Cozumel, and SkyReef Cozumel.