Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Noku Phuket with 91 Villas and Studios sits on a hillside with a stunning view of the Chalong Bay. The architecture design features natural flowing spaces that blends in with the greenery of the location.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Noku Hotel offers an unparalleled experience that seamlessly blends luxury and cultural immersion. From the moment you step into the sophisticated lobby, the attention to detail is evident. The rooms are meticulously designed, combining modern amenities with traditional elements, creating a harmonious and comfortable retreat. The staff's impeccable service ensures a seamless stay, while the hotel's commitment to sustainability adds an extra layer of appeal. With its prime location and a gastronomic journey that tantalizes the taste buds, Noku Hotel stands out as a haven for those seeking a refined and enriching escape.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pui Noimeecharoen, Marketing at Noku Phuket
Responded 26 Jan 2024
Dear 169hana a, Thank you for taking the time to share your feedback as positive review of your recent stay at Noku Phuket. We sincerely appreciate your thoughtful insights into our approach to blending cultural immersion with a comfortable experience. The meticulous attention to detail in our lobby and room designs is truly gratifying. We take pride in offering a harmonious retreat that combines modern amenities with traditional elements, providing a comfortable holiday for all guests. Our hotel can be reached to prime locations. Besides Embrace, is offering gastronomic aim to provide a memorable experience that caters to your preferences. Thank you once again for choosing to stay with us and we look forward to welcoming you back for another enriching experience in the future at Noku Phuket. Warm regards, Kindest Regards, Manoharan Mannarlingam Area General Manager
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It was the perfect choice for us as we were looking for a quiet vacation away from major tourist attractions and markets.
We were thankful that all the staff made us feel welcome. The reception, restaurant, cleaning team, and buggy service all worked hard to ensure we had a comfortable stay.
The main pool is beautiful, and the chairs by the reception area are comfortable, offering a fantastic view of the beach and city. The room was well-designed, and the relaxation area by our private pool was very spacious, allowing us to unwind comfortably. The landscaping was also beautiful.
There were many reviews stating that the breakfast was not great, but we actually liked it because it offered just the essentials, nothing more. From 4 PM, there was an hour-long afternoon tea service, where we enjoyed drinks and finger foods, which were delicious.
We stayed in a treehouse-type room. The bed was comfortable, and the linens were clean. The pool area felt even larger and nicer than it appeared in the photos. The room was clean and well-organized every time we went out.
There were also reviews mentioning that the buggy service took a long time, but since we were enjoying a very leisurely vacation, we didn’t feel like it was unreasonably slow. Everyone was friendly, and the drivers were skilled.
The gym isn't large, but it has the essentials for a good workout, and there’s a separate yoga room, which was a nice addition. The natural light in the gym made working out during the day feel refreshing.
We didn’t hear any noise from other guests and had a peaceful stay. I'm not sure if our room had a particularly good location or if the villas are spaced far apart, but we were very satisfied.
I wouldn’t recommend this place to those who prioritize easy access to downtown or the beach, as it requires a taxi ride of over 20 minutes to get anywhere.
I’ve visited Phuket several times, and this was one of the most satisfying accommodations I’ve experienced. Given its location, I think the price is very reasonable for the quality.
If your main goal is to relax comfortably in your room and you don’t mind taking taxis as part of your travel experience, I highly recommend this place.
조용하고 아름다운 숙소 쉬는 여행을 원하는 분들이라면 추천합니다. 스텝들이 친절하고 청결 상태도 신식 숙소인만큼 좋습니다. 위치가 중요하지 않다면 추천합니다.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pui Noimeecharoen, Marketing at Noku Phuket
Responded 5 Sept 2024
Dear dyc0125, Thank you for your wonderful review! We're thrilled to hear that [Resort Name] was the perfect choice for your quiet getaway. Your kind words about our staff, facilities, and peaceful location are truly appreciated. We're committed to providing a relaxing and memorable experience for all our guests, and we're delighted that we exceeded your expectations. We understand that some guests may prefer a location closer to the beach or city center, but we believe that our secluded setting offers a unique and tranquil experience. Thank you again for choosing Noku Phuket. We hope to welcome you back in the future. Best Regards, Pradtana Tubprayoon (Noina) Resort Manager
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Excellent quality of facilities. Rooms were spacious and well positioned throughout property to offer good views of Cha Long or nature. Beautiful sunrises across the horizon across Cha Long bay in the morning.
Hotel restaurant had good views of the bay in the morning and evening.
Breakfast had limited range but of good quality. Hotel changes the breakfast range especially the noodles style everyday with local preparations.
Dinners was excellent at the hotel. Special mention for Chef Moo who prepared a curated menu for 2 special dinners. The dinner had the quality equivalent to fine dining restaurants.
We also had a massage at the Spa as a couple. Lovely rooms with privacy. Good reception and range of massage. Professional masseurs. Relaxing and totally enjoyable.
Staff were excellent. Attentive and always accommodating to the guests requests. Special mention for front office manager, YuKee who helped with all the bookings, luggage and transport arrangements Restaurant staff was very good at breakfast and dinner service. Special mention to restaurant host Tops who engaged conversation with the customers, suggested food and beverages to complement the food.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pui Noimeecharoen, Marketing at Noku Phuket
Responded 29 Nov 2024
Dear Voyage58356009908, Thank you so much for your amazing review! We are thrilled to hear that you had such a memorable stay at Noku Phuket and enjoyed so many aspects of the resort. It’s great to know that you appreciated the spacious rooms, beautiful views of Chalong Bay, and the stunning sunrises each morning. We’re especially happy to hear that you had a wonderful dining experience. Chef Moo will be thrilled to hear your kind words about the curated dinners—thank you for recognizing the effort that goes into making those special. It’s also fantastic that you enjoyed the variety and quality of our breakfast options, as well as the relaxing experience at our spa. We will certainly pass along your compliments to the entire team, especially to YuKee and Tops, who will be so happy to hear how they contributed to making your stay even more special. Our staff always strives to ensure our guests feel well taken care of, and it’s wonderful to hear that they exceeded your expectations. We hope to welcome you back for another unforgettable stay in the future! Thank you again for sharing your experience with us Kindest Regards, Pradtana Tubprayoon (Noina) Resort Manager
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This is a so called 5 star hotel with a 3 star standard service. The facilities are new and good. The problem is with the customer facing staff. They are very rude and unfriendly. Basic things like water is not available anywhere other than room. We asked for water in the lobby, the person at reception told to go the room or buy from bar. There is room cleaning at fixed time once a day..If you want to it again, the staff tells you is not possible. The breakfast is very sad. Ice is chargeable. Location is very bad Evem a 7/11 is far down the hill by car. Basically can be compared to food with too much salt. Cannot eat even when you are hungry. Managment needs a overhaul with people who know hospitality. Best is to avoid it.
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:Avoid this hotel if you are not forced to spend the night on road. (To avoid disappointment)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pui Noimeecharoen, Marketing at Noku Phuket
Responded 18 Dec 2024
Dear 989nitina, Thank you for sharing your feedback. We’re sorry to hear about your experience and regret that we fell short of your expectations. Your comments about staff behavior, breakfast, and services like water availability and housekeeping are concerning, and we will review them with our team to address these issues. Please rest assured that your feedback is taken seriously, and we’ll work on improvements to ensure better experiences in the future. If you’d like to share more details about your visit, we’d be happy to hear from you directly. We hope to have the opportunity to service you again at Noku Phuket. Thank you very much. Kindest Regards, Pradtana Tubprayoon (Noina) Resort Manager
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Overall we can't complain if the price was different, however we payed 250€ for a room with a pool (considering that the room was old and used, without view and not what we booked, the hotel is in the middle of nowhere, the breakfast is very poor for 5* hotel, and they are not very flexible to fulfill wishes) Even though the hotel is newly opened, it has old and new part - we booked a beautiful pool room with a view, however we got old villa where the taps in the sink and shower were very rusty and colour was coming constantly off. There was also very strange smell in the room and outside as we came. The old rooms would need some reconstruction. The hotel was quite empty and we don't understand why they didn't give us a villa in the newer part that looked like what we booked to make a good impression. The toilet was a disaster, sometimes it didn't flush at all and I had to press the button like 50x (no response) and wait 10 minutes till the toiled would make water sound and simply flush. My boyfriend wanted to book a romantic dinner with nicely decorated table and light and they told they don't do romantic dinners - end of story, no trying to make it possible (I think 5* hotel should try harder and provide something like this) The breakfast was very poor for a 5* hotel, not a big choice, nothing special in the offer, they also didn't have standard things like egg Benedict. There was free minibar that was supposed to be refilled every day, however the cleaning lady told she will bring the drinks later and she never did... So I would say if we would have payed 150€, we would be extremely satisfied, however for 250€ you can already get a good 5* hotel with a beach access/view and with delicious and rich breakfast. What we liked was the idea of tea time - for free (even though the first thing we were served was the menu to buy something, which was strange. Otherwise the employees where very friendly and room was clean. But we would not book again.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pui Noimeecharoen, Marketing at Noku Phuket
Responded 18 Sept 2023
Dear Franz M, Greeting from Noku Phuket! As the resort is in a natural setting, we have kept many of the trees. There are mixed views from our Hill villas and not all has an unblocked view. The location, is nestled up in the hill, thus the slopes and steep gradients. It's also away from the hustle and bustle, which offers a tranquil haven of peace and serenity. All of our Villas are new except for our Grand villas and we don't have any old rooms as you have highlighted. For our breakfast menu, we focus on quality and not quantity plus the menu is ample with selection from local & international cuisines. We do romantic dinners with a set up at The Terrace with a view of the Chalong Bay and I'm surprised to hear that you were told its not available. As some of the details highlighted didn't seem to reflect our resort, I would appreciate if you could email me the details of your stay and I will conduct the necessary investigation with regards to your issues. I can be reached at mano.m@nokuhotels.com Manoharan Mannarlingam Area General Manager
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The Noku was a great hotel that was a perfect break from the chaos of Phuket. Don’t stay there if you want to be in the heart of the action. It’s peaceful with great facilities. Pools were excellent as was the food and spa. Only issue was minor - air con was not in main parts of the hotel ie during breakfast so it was very hot. And rooms required the key card for air con which are attached to keys so when you come back from a hot day out it takes a while to cool down the room. Also the air con sits right above the bed (we were in room H2) so you can’t sleep with it on else you get chilled. Meant we kept having to get up during the night to switch it on and then off when freezing. Other than that, loved the place!
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pui Noimeecharoen, Marketing at Noku Phuket
Responded 29 Jan 2025
Dear Julia P, Thank you so much for your thoughtful review! We're so happy to hear that Noku Phuket provided you with a peaceful and relaxing escape from the hustle and bustle of the island, and that you enjoyed our pools, food, and spa. We also appreciate your feedback about the air conditioning. We understand that the cooling setup in the rooms and common areas can be a bit inconvenient, and we’ll certainly look into ways to improve this for a more comfortable stay. Your comments are truly valuable to us, and we will work on enhancing the overall experience for our guests. We would love to welcome you back to Noku Phuket for another wonderful stay! Thank you again for your feedback. Kindest Regards, Pradtana Tubprayoon (Noina) Resort Manager
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We stayed at this hotel for three weeks, and overall, it was a fantastic experience. The staff in all areas—from the lobby, restaurant, and bar to the housekeeping team and gardeners—were incredibly friendly and attentive. They always had a smile on their faces and made us feel truly welcome.
One thing that stood out was how friendly and warm Thai people are towards children and babies. Our little one was always greeted with smiles and kindness, which made our stay even more enjoyable.
A special mention goes to Top, a staff member who takes his responsibilities very seriously. He always handled situations professionally, politely reminding guests of the house rules when necessary, and he never let himself be discouraged.
Speaking of staff, we also want to highlight the great work of the waiters. Despite the fact that we as guests can sometimes be quite demanding, they always did their best to provide excellent service. Sometimes I was able to enjoy my coffee, because the waitress took care of my Little Girl.
If I had to point out a few small issues, it would be that some of the room floors could use proper renovation and that the rooms are quite noisy. You can hear sounds from the hallway and neighboring rooms, which can be a bit disruptive at times.
One thing I noticed, though, is how quickly some guests run to management to complain, sometimes over the smallest things—like being reminded of the house rules. People, if you have an issue, talk to the person involved first—like adults.
All in all, we had a wonderful time and would happily return!
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Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pui Noimeecharoen, Marketing at Noku Phuket
Responded 2 Feb 2025
Dear Excursion 570597111 (Khun meliha sela), Thank you for choosing to stay with us for three weeks and for sharing such a thoughtful review! We are delighted to hear that you had a fantastic experience with your stay and our Thai Hospitality team —from the lobby and restaurant to housekeeping and gardening—made you feel truly welcome. It’s wonderful to know that you and your little one felt the warmth and kindness of our hospitality, as we always strive to create a family-friendly environment where all our guests, make them feel like home. We sincerely appreciate your kind words about Top and our service team. Your recognition of their professionalism and dedication truly means a lot. Rest assured, we will share your compliments with them as encouragement to continue delivering exceptional hospitality. Thank you for highlighted regarding the room conditions and noise levels. We take such comments seriously and will review these points as we are working on room projects of improvement. We are truly grateful for your support and understanding, and we look forward to welcoming you and your family back for another wonderful stay at Noku Phuket in the near future. Kindest Regards, Pradtana Tubprayoon (Noina) Resort Manager
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Lovely grounds and complex, Terrace apartments are spacious with deck and outdoor seating around pool. Staff are very friendly especially restaurant staff. Many tech issues with TV and wifi in room T2 for whole 5 day stay. Asked to change rooms but nothing happened. Location wise if you are staying in resort this is fine but it is a distance to other amenities eg. supermarket, beach etc. being up on hillside not suitable to walk to shops. You will need a car or taxi to get anywhere or use free shuttle that needs to be booked 24hrs before use to limited locations. TV did not work properly the whole time we where at resort. Advised all channels and TV’s in resort have technical issues. All channels broke up and showed as per pic most of the time. WIFI in room was hit and miss even through technician replaced modem when we complained. Normally not a big issue but when it rains for 5 days it would be nice to watch a movie. Only channel that seamed to work was YouTube 🤷🏼 when the wifi worked.
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Date of stay: September 2024Trip type: Travelled as a couple
Room Tip:Go shopping to Phuket central and get snacks and drinks, nothing available at complex other than...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pui Noimeecharoen, Marketing at Noku Phuket
Responded 2 Oct 2024
Dear OSJack, Thank you for your review of Noku Phuktet. We're glad to hear that you enjoyed our grounds, complex, and the spaciousness of the terrace apartments. We also appreciate your positive comments about our staff, especially those in the restaurant. We apologize for the technical issues you encountered with the TV and Wi-Fi in room T2 during your stay. We understand how frustrating this can be, and we'll investigate the matter to ensure it doesn't happen again. Regarding the location, we agree that the resort is located in a quieter area, which may be ideal for those seeking a more peaceful atmosphere. We apologize for any inconvenience caused by the distance to other amenities. We recommend considering renting a car or using our free shuttle service, which can be booked in advance. We're sorry to hear that the TV did not function properly throughout your stay. We've been experiencing technical issues with the TV channels in the resort, and we're working to resolve them as soon as possible. We appreciate your feedback and will take your suggestions into consideration to improve your future experience with us. Thank you for choosing Noku Phuket. Best Regards, Pradtana Tubprayoon (Noina) Resort Manager
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The + : the hotel is stunning, the view is incredible, good pool, good room, breakfast is great
The - : We book this room for the hot tub. We were actually staying in another hotel in Phuket and decided to switch to this one for the hot tub. We arrive the hot tub didn’t work, it couldn’t fill correctly, so we use as a bath The next day in the morning: no water. We phone and they say “Ah yes it’s normal it’s off for an hour” … Well, why not telling us? Then, the water was black. It was disgusting, we told the reception at 10am they say “we will look after it”. Came back at 6pm, just wanted to take a shower and it was not fix, phone the reception again, they say “prepare your belongings we will come to take you to another room”. We prepare our stuff and waited for almost 2 hours in front of the door. Phone 3 times until they say “Yes they are coming now”. They took us to another room, much smaller, smell disgusting, not a good view compare to the other one. I went to the shower and realise they were no TOWELS. What a terrible experience. I don’t mention the chaos of the service at breakfast. Ask for poached egg and waited 20 mn until I left and they finally serve us the egg (not even food) And the hotel is very far so you ask for a car to come to pick you and we waited 20 mn so we just decided to walk when it was 35 degrees
We check out, no sorry, no gesture or anything. We even paid for the bottle of plastic water that we ask 😂😂😂 We are doing a tour of Asia for 3 months, 15 hotels, and this is the worst experience of all.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pui Noimeecharoen, Marketing at Noku Phuket
Responded 28 Nov 2023
Dear 1011, Thank you for your TripAdvisor review and we appreciate your constructive feedback. I sincerely apologize for the water disruption you experienced during your stay. There was a crack in the water pipeline and we had to shut down the water immediately to rectify the issue and did not manage to send the shutdown message on time. The yellowish water was due to the residue from the ground water that discharged when we turned on the water valve. Once again, my apologies for the water disruption and the inconvenience caused. We look forward to the opportunity to welcome you back to Noku Phuket and ensure you have a positive memorable experience with us. Best Regards, Manoharan Mannarlingam Area General Manager
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It was the best place in Phuket for us! Definitely high recommendation! Peaceful and beautiful spot in the heart of the island. You can reach to all popular locations in 15-25 minutes by bike or car. Private loft with jacuzzi was perfect. Very tasteful breakfast and hospitality personal! Appreciate for the staying here. Kap khun krap🙏🏼❤️
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pui Noimeecharoen, Marketing at Noku Phuket
Responded 29 Jan 2025
Dear H725GW, Thank you so much for your heartfelt review! We’re thrilled to hear that your stay at Noku Phuket was such a memorable experience for you. It’s wonderful to know you enjoyed the peaceful atmosphere, stunning views, and convenient location in the heart of the island. The private loft with a jacuzzi sounds like it was the perfect retreat, and we’re glad the breakfast and hospitality of our team made your stay even better. We truly appreciate your kind words and recommendation. It was a pleasure hosting you, and we hope to welcome you back to Noku Phuket for another relaxing and beautiful stay in the future. Kab khun ka 🙏🏼❤️ Kindest Regards, Pradtana Tubprayoon (Noina) Resort Manager
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Hello.. not really the hotel itself but if you arranged airport transfers, the transport company is outsourced and they are able to run these tours for u. There are brochures onboard for u to refer. They are also flexible according to what u want to do.
There are more places to choose from in the Chalong area.
PRICE RANGE
S$191 - S$279 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketPhuket TownChalong
NUMBER OF ROOMS
91
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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