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Nishitetsu Hotel Croom Nagoya

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3-4-3 Nishiki, Naka, Nagoya 460-0003 Aichi Prefecture
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US$129
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Traveller (261)
Room & Suite (91)
Dining (73)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nishitetsu Hotel Croom Nagoya
Updated 20/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 89 hotels in Naka
Location
Cleanliness
Service
Value
Travellers' Choice
Scheduled to open on January 30, 2019
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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Massage
Baggage storage
24-hour front desk
Laundry service
Ironing service
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Bath / shower
Complimentary toiletries
Sofa
Bottled water
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Business
Languages Spoken
Japanese
237Reviews2Q+A0Room tips
Traveller rating
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aichii wrote a review Apr 2022
Nagoya, Japan282 contributions176 helpful votes
A clean and modern hotel with a large public bath on the top (14th) floor. The rooms are cleverly designed to incorporate all the facilities/amenities you need…including a safe,fridge,luggage rack etc. I would be nice to have more than 1 bath &1 hand towel per person in the room…as you have to take these with you to use the public bath…and there is nowhere really to dry these after use (the only rail is the bath mat rail on the shower/bathroom door…or by using some hangers if you have any free. Also there is a coffee machine in the lobby…but there s a ¥100 charge to use this….where the tea and coffee satchets in the room are free.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from クルーム名古屋 西鉄ホテル, Revenue Management at Nishitetsu Hotel Croom Nagoya
Responded 1 May 2022
Thank you for staying at Nishitetsu Hotel Croom Nagoya. We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again. We'll be expecting you. NISHITETSU HOTEL CROOM NAGOYA Front desk, RIKI KATO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jenny12 wrote a review Jan 2020
NY63 contributions53 helpful votes
The hotel is right around the corner from the subway which is a short ride from Nagoya station. It is a short walk to the Don Quijote store. They do not allow for check ins before 3pm but will hold your luggage. The ‘adjacent’ rooms are small. One of ours was dusty. There is an air purifier and windows open slightly to help air it out. There are 4 washers/dryers available for all and 2 more for women only. What is nice is there is a tv channel to show you if a machine is available and you can use it to monitor when your machine is done. The shower has messaging heads at body level which was nice as I didn’t get a chance to check out the public bath.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from croom-nagoya, フロント at Nishitetsu Hotel Croom Nagoya
Responded 20 Jan 2020
Thank you for your stay. It looks like a comfortable trip and I'm happy too. Looking forward to the next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dys wrote a review Jan 2020
Singapore, Singapore450 contributions122 helpful votes
Clean, quiet and modern rooms. Front desk service was good too. Everything you need is just a short walk away. We had a comfortable stay here for 2 nights and we will be back if we ever visit Nagoya again.
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Date of stay: January 2020
Value
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from croom-nagoya, フロント at Nishitetsu Hotel Croom Nagoya
Responded 20 Jan 2020
Thank you for your stay. It looks like a comfortable trip and I'm happy too. Looking forward to the next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chanyuklan wrote a review Jan 2020
Hong Kong, China275 contributions43 helpful votes
The hotel is new and clean. The rooms are generally small, but some rooms have better layouts which makes it easier for two people to move around and there is a bit more storage space on top of the wardrobe. (We stayed in two different rooms in our trip.) The facilities are new and modern. Thoughtfulness has been given to details making the facilities both functional and nice-looking. We particularly like the shower - hot, strong and with three ways of water output. It is very convenient to travel around from the hotel. The Hisayaodori Station is right at our doorstep. Nagoya Station is only three stops away. The hotel is within walking distance to the central area of Sakae where the shopping malls and eateries are located.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from croom-nagoya, フロント at Nishitetsu Hotel Croom Nagoya
Responded 20 Jan 2020
Thank you for your stay. It looks like a comfortable trip and I'm happy too. Looking forward to the next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jessica H wrote a review Nov 2019
Yarra, Australia397 contributions109 helpful votes
+1
First time in Nagoya, so glad I picked this hotel. It is centrally located right next to a metro station, walking distance to TV tower and Oasis 21 and the shops of Sakae. Onsen is top notch! Love the Dyson hair dryers. Room is adequate size and I like the neutral colours. Good value for money. If I visit Nagoya in the future I would choose this one again.
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Date of stay: November 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from croom-nagoya, フロント オフィス マネージャー at Nishitetsu Hotel Croom Nagoya
Responded 22 Nov 2019
Thank you for your stay. We are so glad to hear that. We will make a hotel where you will be happy. We look forward to meeting you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ejohan wrote a review Oct 2019
Vancouver, Canada36 contributions41 helpful votes
Small room, but very comfortable, immaculate, and classy. Staff were helpful and very friendly. Breakfast was one of the best I had anywhere in Japan. They had a ton of hot and cold Japanese and western choices as well as freshly cooked food and smoothies.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from croom-nagoya, フロント at Nishitetsu Hotel Croom Nagoya
Responded 5 Oct 2019
Thank you for your stay. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jack L wrote a review Sep 2019
46 contributions55 helpful votes
What a great hotel. Good location with a subway entrance right outside the door. The hotel opened in January of this year and you can tell - latest fixtures and fittings, spotlessly clean and and feels fresh. Beds are very comfy. This is the place to stay when in downtown Nagoya. It is also excellent value for money. Thank you for a wonderful stay.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from croom-nagoya, フロント at Nishitetsu Hotel Croom Nagoya
Responded 18 Sep 2019
Thank you for your stay. I am very happy that you are satisfied. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris W wrote a review Aug 2019
Hong Kong, China13 contributions19 helpful votes
This is a newly open hotel located in the Sakae area. 2 minute walk away the metro station, 24hrs 7-11 and a small shopping mall with Muji and Tokyu Hands. Room is clean and cozy, reasonably small though. Staff is friendly and helpful, not everyone speaking English but did try very hard to communicate. Daily buffet breakfast served in a nice and tidy dining room. Food is good with varieties. They pay attention to family travelers with kids, dining utensil, food items, drinks etc. There is a parking lodge next door and extended special price and service to hotel guests. Please take note that you have to park in before 2200 hrs. Lobby is cozy with comfy sitting area, ipads, complimentary drinks and a vending machine. It would be even better if they have airport limousine bus service stops. Would definitely recommend this hotel.
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from croom-nagoya, フロント at Nishitetsu Hotel Croom Nagoya
Responded 15 Aug 2019
Thank you for your stay. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mchertok wrote a review Aug 2019
San Francisco, California12 contributions14 helpful votes
This is a beautiful mid-range hotel that opened in January 2019, conveniently located to downtown shopping and subway stops. The staff is welcoming and service-oriented. Rooms are efficiently designed with a place for everything and up-to-date Japanese toilets and shower facilities. There is a lovely contemporary onsen public bath on the top floor, with separate facilities for men and women. And, they serve a delicious buffet breakfast.
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from croom-nagoya, Front desk clerk at Nishitetsu Hotel Croom Nagoya
Responded 8 Aug 2019
Thank you very much for staying with us. We are deeply looking forward to your visit again. Thank you. NISHITESTU HOTEL CROOM NAGOYA Front desk clerk MATSUMOTO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon Au wrote a review Jul 2019
77 contributions25 helpful votes
I stayed 4 nites from June 30-July 4 in this hotel. I was surprised that the hotel facility was very new & comfortable, and sweetly to provide the Iphone charger, mobile phone device. Besides, the staff i have met in all 4 days were very polite with smiley greeting either I leave or come back hotel. The location is perfect where is 2 mins walk from the Hisaya odori (久屋大通) subway station. I love this hotel and recommend for everyone !!
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Date of stay: July 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from croom-nagoya, Front desk clerk at Nishitetsu Hotel Croom Nagoya
Responded 8 Aug 2019
Thank you very much for staying with us. We are deeply looking forward to your visit again. Thank you. NISHITESTU HOTEL CROOM NAGOYA Front desk clerk MATSUMOTO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$49 - US$82 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuTokaiAichi PrefectureNagoyaNaka
NUMBER OF ROOMS
242
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Frequently Asked Questions about Nishitetsu Hotel Croom Nagoya
Which popular attractions are close to Nishitetsu Hotel Croom Nagoya?
Nearby attractions include Oasis 21 (0.5 km), Chubu Denryoku MIRAI TOWER (0.3 km), and Hisaya-odori Park (0.4 km).
What are some of the property amenities at Nishitetsu Hotel Croom Nagoya?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Nishitetsu Hotel Croom Nagoya?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Nishitetsu Hotel Croom Nagoya?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
What are some restaurants close to Nishitetsu Hotel Croom Nagoya?
Conveniently located restaurants include Sekai no Yamachan Nishiki, Harbs Nagoya Lachic, and Sushi-Go-Round ( Kaitensushi ) Nigiri no Tokubee Oasis21.
Is Nishitetsu Hotel Croom Nagoya located near the city centre?
Yes, it is 0.7 km away from the centre of Naka.
Are there any historical sites close to Nishitetsu Hotel Croom Nagoya?
Many travellers enjoy visiting Nagoya Castle Hommarugoten (1.4 km), Nagoya Castle (1.4 km), and Kiyosu Castle (7.4 km).
Is Nishitetsu Hotel Croom Nagoya accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.