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Grand Hyatt Fukuoka

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Traveller (566)
Room & Suite (258)
Dining (52)
Overview
  • Excellent40%
  • Very good43%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(20 reviews)
“shopping mall”(28 reviews)
“ramen stadium”(13 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,160)
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387 results
Traveller rating
132
166
57
27
5
Traveller type
Time of year
LanguageEnglish
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132
166
57
27
5
Show reviews that mention
All reviewsthe club loungeshopping mallramen stadiumhakata stationsushimain lobbybig bathroomrain showercity complexbars and restaurantshotel is locatedjapanese standardsfood and beveragethoroughly enjoyed our staywalk aroundservice staffnon smoking floor
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1 - 5 of 387 reviews
Reviewed 1 week ago

The hotel is really a 10 minutes walk from from Hakata station - as mentioned on the hotel website. But, I arrived later in the evening and found the doors to the adjoining mall locked so could not proceed directly to the hotel. Had I...More

Review collected in partnership with Hyatt Hotels
Thank John M
Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt FukuokaResponded 1 week ago

Dear John M, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka! We appreciate your feedback regarding our website and we will update how to access our hotel from Canal City Hakata. Again thank you and looking forward to welcoming you...More

Reviewed 2 weeks ago

I've just spent 2 nights in this hotel. The location is fine in downtown, next door to a large lively mall.The staff is efficient. My room was comfortable but small with a nice bathroom. I've had access to the executive lounge, which is great with...More

Thank Philippe J
Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt FukuokaResponded 1 week ago

Dear Philippe J, Thank you very much for your recent stay and valuable comment! We are all looking forward to welcoming you back to our hotel in the near future.

Reviewed 3 weeks ago

The Grand Hyatt is located adjacent to Canal City - a popular shopping complex, where Shops and restaurants are easily accessible. The hotel delivers good service, comfortable rooms,a well equipped gym and indoor swimming pool.More

Review collected in partnership with Hyatt Hotels
Thank andrewcD9070WU
Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt FukuokaResponded 3 weeks ago

Dear andrewcD9070WU, Thank you very much for your recent stay with us and taking your time to write your feedback! We are very pleased to hear that you enjoyed staying with us. We are all looking forward to welcoming you back to our hotel when...More

Reviewed 3 weeks ago via mobile

2,000yen extra charge per person, even if you are in-house guests. We paid good money for our room and still we have to pay extra. The service at front desk was excellent. But the extra charges left us with bad taste.More

1  Thank OuijaAbel
Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt FukuokaResponded 3 weeks ago

Dear OuijaAbel, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka! Also we would like to say thank you for your feedback regarding our admission fee for our pool. We will use your comments in our future improvements. Again thank you...More

Reviewed 4 weeks ago

Could not ask for a better hotel. The location was perfect, connected by a walkway through the mall over to the Shrine where the Hakata Gion festival was centered. The staff made us feel like long lost family, and the room was superb, and large...More

Review collected in partnership with Hyatt Hotels
Thank SpaManMiami
Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt FukuokaResponded 4 weeks ago

Dear SpaManMiami, Thank you very much for your recent stay and taking your time to write your feedback! We are very pleased to hear that you enjoyed Hakata Gion Yamakasa, one of Fukuoka’s local festivals. We truly value your comments and hope to welcome you...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$175 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Hakata
#3 Luxury Hotel in Hakata
#7 Business Hotel in Hakata
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$175 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Hakata
#3 Luxury Hotel in Hakata
#7 Business Hotel in Hakata
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (566)
Room & Suite (258)
Dining (52)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Amenities (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
SkyCommander
3 August 2018|
AnswerShow all 3 answers
Response from mvtagle | Reviewed this property |
From what i experienced, it is terrible.
0
Votes
12jordit
6 October 2017|
AnswerShow all 2 answers
Response from ed c | Reviewed this property |
They have a crib. It will be set up in your room upon request.
0
Votes
Room Tips
"Rooms facing the mall are noisy during the day when there is a water show at the mall."
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"Look for a deal that includes breakfast. Ask for a room closer to the elevators."
Read review
"close to elevator"
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"We had a deluxe room. It's worth the money."
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