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1-1-1, Marunouchi, Chiyoda 100-0005 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1615)
Room & Suite (668)
Dining (255)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Palace Hotel Tokyo
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#5 of 7 hotels in Marunouchi
Travellers' Choice
With an incomparable perspective on the city and a singular, moat-side location across from the Imperial Palace gardens, Palace Hotel Tokyo opened on 17 May 2012 in the city's Marunouchi business district as part of a JPY 90 billion mixed-used development that includes 290 guestrooms, 10 restaurants and bars, and Japan’s very first evian SPA.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Car hire
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Private balcony
Flatscreen TV
Hair dryer
Room service
VIP room facilities
Wardrobe / wardrobe
Bottled water
Laptop safe
Wake-up service / alarm clock
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Languages Spoken
English, Chinese, Japanese
1609Reviews29Q+A100Room tips
Traveller rating
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Popular mentions
Lola wrote a review Oct 2021
Charlotte, North Carolina216 contributions51 helpful votes
We visited Nov 2019 right before COVID. Beautiful hotel and in a great area of Tokyo. The room was spacious and the staff was excellent. The food especially, breakfast was fantastic. We only stayed two nights but really enjoyed this lovely hotel.
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Date of stay: November 2020Trip type: Travelled as a couple
Room Tip: High floor so you can get a great view
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Kenji wrote a review Jul 2021
Tokyo, Japan63 contributions55 helpful votes
Spacious, well lit quiet but also fairly close to good eateries around. Although the hotel is close to a subway is a bit away from the more ‘major’ subway lines so plan accordingly. You get a great unhindered view of the park/castle which is fairly rare in Tokyo. Hotel isn’t new but maintained well. Can’t fully recommend due to other fancier newer 5 stars in the city but you can expect a fairly hassle free smooth experience
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Date of stay: December 2020Trip type: Travelled with family
Room Tip: Know your priorities when it comes to 5 stars because as good as this place is doesn’t check all...
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Helen W. wrote a review Nov 2020
Tokyo, Japan14 contributions3 helpful votes
One of the few hotels in Tokyo with a balcony, the Palace Tokyo is something special and has an interesting history. The property overlooks the Imperial Palace and moat, as previous building was used as an American military base (pre-war, as I was told). The balcony overlooking a peaceful Imperial Gardens and moat is definitely the best selling point for the hotel. Terrace restaurant and lounge with fireplace and live music is A+++. Even if I'm not staying here, I would often go to their restaurant.
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Date of stay: July 2020
1 Helpful vote
cyclopseye wrote a review Mar 2020
Orange, California66 contributions85 helpful votes
Booked thru AMEX Fine Hotels/Resort (FHR) program. Got upgraded to corner grand deluxe room - has walk in wardrobe and larger bath - with view of Imperial Palace Plaza. Nice welcome tray of fruit for our wedding anniversary. Room was well appointed with luxe robes/slippers. Large ensuite bath with best washlet during our stay in Japan. Nightly turndown service with hydrating sleep masks provided. Daily breakfast was provided with the FHR program - the property's Grand Kitchen had a wonderful breakfast - had the choice of a la carte, set Western or Japanese menu, or buffet. I highly recommend the buffet as it offers both Western and Japanese food. Fresh, quality, tasty, and unlimited! On property also had dinner at Sushi Kanesaka - omakase only; and dessert (a magnificent mango treat) in the Palace lounge with live Jazz. Swam in the indoor pool - swim caps provided. Well appointed locker room with robes, slippers, and shower. Overall, a magnificent property - great hospitality, location, amenities, food/beverage.
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Date of stay: September 2019
Sleep Quality
2 Helpful votes
Caroline S wrote a review Mar 2020
Hong Kong, China238 contributions167 helpful votes
2 night stay before heading to Hong Kong for mandatory quarantine - so i was extremely anxious. The hotel was running 20% occupancy I was told. Everything was very good. 99% staff with face masks and hand gel readily available. My room was a spacious with a big balcony overlooking the Imperial palace grounds. If I chose - would prefer room with no carpet. Quiet air-con comfy bed (firm mattress ) Bathroom was good - separate show /bath/ toilet / Anne Semonin amenities . Breakfast was good - no buffet, which is sensible at this time. Ordered everything I wanted and it was served by masked staff F&B - reasonable vegetarian options for lunch / dinner in the restaurant, particularly good service staff in the ground floor restaurant. Japanese restaurant was enjoyable ... but service was a bit erratic. Staff: excellent Location: 9 mins walk from Tokyo Station. Great for walking around the Palace. Perfect for me. Hopefully can return visit in happier times
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Date of stay: March 2020
Sleep Quality
Room Tip: room with balcony
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2 Helpful votes
US$540 - US$860 (Based on Average Rates for a Standard Room)
JapanKantoTokyo PrefectureTokyoChiyodaMarunouchiGinza / Tokyo Nihonbashi
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Frequently Asked Questions about Palace Hotel Tokyo
Which popular attractions are close to Palace Hotel Tokyo?
Nearby attractions include The East Gardens of the Imperial Palace (Edo Castle Ruin) (0.4 km), Shin-Marunouchi Bldg. (0.4 km), and Marunouchi Building (0.5 km).
What are some of the property amenities at Palace Hotel Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Palace Hotel Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palace Hotel Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Palace Hotel Tokyo?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Palace Hotel Tokyo?
Conveniently located restaurants include Rigoletto Wine and Bar, Grand Kitchen, and Wattle Tokyo.
Are there opportunities to exercise at Palace Hotel Tokyo?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Palace Hotel Tokyo have airport transportation?
Yes, Palace Hotel Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Palace Hotel Tokyo located near the city centre?
Yes, it is 0.4 km away from the centre of Marunouchi.
Are any cleaning services offered at Palace Hotel Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Palace Hotel Tokyo offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.