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Henn na Hotel Tokyo Ginza

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2-2-1, Tsukiji, Chuo 104-0045 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (85)
Dining (17)
Room & Suite (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 04/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Henn na Hotel Tokyo Ginza
Updated 04/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 Speciality lodging in Tsukiji
Location
Cleanliness
Service
Value
Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Children Activities (Kid / Family Friendly)
24-hour security
Baggage storage
24-hour front desk
Wifi
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
Umbrella
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Safe
Clothes rack
Refrigerator
Flatscreen TV
Bath / shower
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Japanese
48Reviews0Q+A1Room tip
Traveller rating
  • 8
  • 23
  • 16
  • 0
  • 1
Time of year
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Popular mentions
Nicholas T wrote a review Mar 2020
6 contributions4 helpful votes
Check in was great, Filipino lady was very courteous and nice. Even asked if we needed an umbrella because it was snowing on the day we arrived. To our greatest horror, we went out to grab snacks from the family mart beside the hotel and came back to ask for extra pillows at the reception only to be told off rudely by a elderly Japanese man that shouted “NO EATING IN LOBBY PUBLIC AREA”. This is the first for us because we are hotel guests and there was definitely a nicer way to put things across. Then he offered to send our pillows but uttered the word “Corona virus” while we were waiting for the lift. Mind you, we are from Singapore... and even so if we are from China, there is no reason for him to say that!! When he delivered the pillows, he wore a mask (did not wear it at the reception 3 mins ago). Then he passed the pillows at arms length trying to avoid the room. Disgusting!! This is a disgusting culture!! Other then that, room is great and spacious and comes with a clothes refresher.
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Date of stay: March 2020Trip type: Travelled with friends
1 Helpful vote
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Response from 変なホテル 東京, 支配人 at Henn na Hotel Tokyo Ginza
Responded 24 Mar 2020
Dear. Mr.NicholasT1717 Thank you very much for choosing Henn na Hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. We apologize sincerely for failing to exercise proper oversite. And also we promise that those kinds of things will never happen. We try to give a better education for workers here. Our hotels are based on the concept of "hotels that promise to keep changing and evolving", so we will try to show a different aspect the next time you use them. We will continue working hard to enhance the facilities and services of our rooms to meet the expectations of our customers. We truly apologize for our blunder . Thank you for staying our hotel and give us comments.
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Dr_zack69 wrote a review Dec 2019
Armidale41 contributions46 helpful votes
We spent 5 days in Tokyo on route to Sydney. We stayed at the Henn Na hotel which is located close to the center. The hotel has robots on the reception which are funny but spooky to deal with. My wife had fun talking to the bots. The hotel was good value for money. Clean and good to be close to everything. Be aware that the metro rail does not have many lifts. We had to carry our luggage up a few flights of stairs. On the return leg we found an escalator but we still had to lug our cases up more stairs. Tokyo is a great, friendly and clean city to visit. Be prepared with cash, not all shops and businesses take credit/debit cards.
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Date of stay: December 2019Trip type: Travelled with family
2 Helpful votes
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Violet wrote a review Aug 2019
43 contributions34 helpful votes
The staffs were very attentive and could speak english. It is very convenient to go anywhere from this hotel. Tsukiji market is just 10min away. There is a konbini nearby and a Chinese restaurant. I love the LG styler. It is so convenient and useful, unfortunately I learnt to use it on the second last day hahaha. The beds and pillows were kinda hard but everything else was fine.
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Date of stay: April 2019Trip type: Travelled as a couple
3 Helpful votes
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Response from Cruiser811784, マネージャー at Henn na Hotel Tokyo Ginza
Responded 8 Aug 2019
Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. We are delighted to hear that you enjoyed our robots and service. We really hope that we will have the pleasure to welcoming you back again to Japan.
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967tree4 wrote a review Apr 2019
Honolulu, Hawaii38 contributions80 helpful votes
The Henn Na “Robot” Hotel caught my eye due to the realistic robots that serve as the front desk staff. Our interaction with the robots was minimal, but we enjoyed our stay there. The hotel is very clean and modern. The rooms are small (typical of Japanese hotels) but my kids (8 and 10) and I each had our own twin bed. The beds were comfortable enough but the pillows were kind of hard for my taste. There is only room for a desk and the laundry steamer. No closet and no American coffee maker. The best part of staying at Henn Na is the location. Walking distance to Tsukiji Market, close to Ginza, and steps from Yurakucho and Hibiya subway lines. There is a Family Mart one door down and 7-11 around the corner for supplies and quick breakfasts. There is a small cafe in the lobby but we didn’t eat there. The staff was incredibly helpful and spoke English proficiently. Definitely an affordable choice in an excellent neighborhood if you don’t mind a simple hotel.
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Date of stay: March 2019Trip type: Travelled with family
2 Helpful votes
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Response from Cruiser811784, マネージャー at Henn na Hotel Tokyo Ginza
Responded 4 Apr 2019
Dear Guest Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your detailed feedback about your recent experience. Your feedback is greatly appreciated as it will aid in our continuous strive for service excellence. Our location is one of the best location to use Metro and JR. Close to the shopping centers at Ginza area and Taste Sushi and seafood such as oyster at Tsukiji market.  You can easily take a Metro to go where you want to go. We really hope that we will have the pleasure to welcoming you back again to Japan. Manager Kawamura
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Bipasha C wrote a review Mar 2019
Oakville, Canada24 contributions52 helpful votes
We chose this hotel because we heard it was the infamous Robot, high tech hotel however it was not worth it. There are 2 lifelike robots at the front desk that have VERY limited functions. If you really want to see them just go into lobby and take a peak. The only other piece of technology was the LG clothing freshener. It did work to take the wrinkles out. Otherwise the rooms were basic but clean and the breakfast that’s included was a sweet veggie sandwich. Location is good as it is about a 20 minute walk to Ginza crossing. Overall a disappointing experience because we were expecting high tech.
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Date of stay: March 2019Trip type: Travelled with family
3 Helpful votes
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Response from Cruiser811784, マネージャー at Henn na Hotel Tokyo Ginza
Responded 4 Apr 2019
Dear Guest, Thank you for staying at the Henn na hotel Tokyo Ginza. We appreciate that you took the time to input your valuable feedback. We get a lot of comments regarding the LG styler in our rooms.  It is so convenient, especially for the person who doesn't have a time to do ironing.  Thank you again for sharing your comments and we are looking forward to another chance to prove to you that our entire team can deliver the expected level of high class service you are expecting. Manager Kawamura
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PRICE RANGE
US$44 - US$136 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoChuoTsukijiGinza / Tokyo Nihonbashi
NUMBER OF ROOMS
98
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Frequently Asked Questions about Henn na Hotel Tokyo Ginza
Which popular attractions are close to Henn na Hotel Tokyo Ginza?
Nearby attractions include Beauty of Japan (0.1 km), TOKYO Samurai Kembu (0.4 km), and Tsukiji Hongwanji Temple (0.4 km).
What are some of the property amenities at Henn na Hotel Tokyo Ginza?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Henn na Hotel Tokyo Ginza?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Henn na Hotel Tokyo Ginza?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Henn na Hotel Tokyo Ginza?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Henn na Hotel Tokyo Ginza?
Conveniently located restaurants include Turret Coffee, Sushizanmai Tsukijiekimae-Ten, and LIT Steak House Ginza.
Is Henn na Hotel Tokyo Ginza located near the city centre?
Yes, it is 0.3 km away from the centre of Tsukiji.
Are any cleaning services offered at Henn na Hotel Tokyo Ginza?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Henn na Hotel Tokyo Ginza?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Henn na Hotel Tokyo Ginza?
Many travellers enjoy visiting Hozomon (5.3 km), Nezu Shrine (5.7 km), and Tokyo Central Railway Station (1.5 km).