Great staff, very friendly but the hotel was very poor value for money/over-priced. It was very dirty and there was an awful smell throughout the building. I was at the back building not sure if the main is any better but here are pics. Sorry guys.
We had a standard twin room in the annexe. It was the first hotel on our Japan trip and not the smallest room we had. The beds were quite hard but that seems to be common in Japanese hotels. The breakfast room is too small for the size of the hotel. We waited 15 minutes outside in a queue on the first morning as we had not seen the sign warning about how busy it can be. There were quite a few tour groups using the hotel. The staff were very pleasant and helpful. I was not a fan of the location.
You can take an Airport Limousine bus directly from Narita to the Shiba Park (with about 4 stops at other hotels first for a total of about 1 1/2 hours). Alternately, if you are flying into Haneda, the Airport Express train comes into Hamamatschu station, which is about a 10-minute walk to the hotel, and the Daimon subway station is a 5-minute walk. Close enough to walk to Tokyo Tower, and the Zojoji Temple is very close too! The most efficient and friendly staff I have ever encountered! There are electronic entry doors, but they still have a door person to activate them fro you! There is a Chinese restaurant and 'Fifteens' rugby-themed bar in the Annex building, and the breakfast room is located in the new '151' building. The breakfast restaurant becomes 'The Olde Grill'…
I have been coming to this hotel for some years, and have returned because it has all the basic comforts, is quiet but close to a number of subway stations for easy access to everywhere in Tokyo, and is reasonably priced. This time I was a bit disappointed. The rooms are starting to look dated, and the facilities have not kept up with changing times (eg room temperature was hard to control). However, our room was comfortable and clean, and we had good access to WiFi. Staff were very welcoming and efficient. However, they did not have a well thought through and proactive emergency plan, and seemed overwhelmed during the typhoon. They were unable to cope with questions that we had, nor cater for a hotel where a large number of guests were confined without access to convenience…
Very pleasant stay in this unpretentious but respectable reasonably stylish hotel. All staff impeccable showing typical Japanese courtesy and friendliness. Rooms very clean and again typically snug by uk standards but perfectly acceptable. Breakfast decent, foyers and sitting areas comfortable with grand piano in annex. Very happy stay would return.
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