If I could give this hotel 0 stars, I would. I arrived in Tokyo in the late evening to a terribly small room in the Annex building. This room was smaller than a small college studio apartment... so claustrophobic, not to mention there is no air conditioning (only heat). That means in the winter, if you want some cold air, you have to open the window even if it is raining. With the suitcases in the room too, there was absolutely no room to sit. It was a horrible night on hard beds that made my back so sore when I woke up in the morning. We went downstairs to see if we could change our room, which we could for 5,000 yen per night more for a normal sized hotel room (Please note, I have been ALL over Japan on many occasions and the Annex was by far the smallest, most claustrophobic…
Very nice and clean, comfortable rooms, bigger than average for the price for Tokyo. Location is good, although it's about 10 min walk from trains. Many places to eat around. Reception very friendly and flexible--not common in Japan.
The rooms (and most of the hotel really) are quite run down. We stayed in the annex at the back so I don't know if the front building is any better. The rooms were quite cold in winter, which was fine for us (as Australians we tend to like a cooler room for sleeping) but this may be a problem if you like a warm room. The location is convenient to a few different subway stations and that was probably the main positive of staying here. The staff were friendly but there were so many staff and a lot didn't seem to be doing anything productive. The buffet breakfast was quite poor - the quality and variety of food was not great. Some of the same food seems to get reheated and served the next day.
Stayed here for about 10 days during the RWC. Room size was good, it was clean, staff were friendly and thought it was good value for money. This area is not central to the nightlife if that's what you're looking for but the train stations are close and there are a few restaurants close by. There are also a few tourist spots around. I'd stay here again.
We spent 3 nights in this hotel with 2 adults and 3 children. We had 2 rooms with a connecting door - perfect as a couple with the children close by. Great breakfast buffet with a very good variety of continental and typically Japanese breakfast. We had dinner in the grill restaurant one evening: great atmosphere and food! Very attentive service! The reception personnel was always helpful with restaurant tips and also with forwarding our luggage to our next destination.