We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New Otani Inn Tokyo

1-6-2, Osaki, Shinagawa 141-0032 Tokyo Prefecture
View all 13 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (349)
Room & Suite (217)
Dining (97)


#2 of 2 hotels in Osaki
The New Otani Inn Tokyo, a member of the New Otani Hotel Group and Associate Hotels, is the only one of its kind in the Tokyo metropolitan area. The New Otani Inn Tokyo is directly connected with Osaki Station on the JR Yamanote Line, and offers convenient access to the major business, shopping and entertainment districts of Tokyo. Situated directly in front of Osaki Station, the New Otani Inn Tokyo can be easily accessed by travelers. Hotel guests can check in within minutes from the station without worrying about getting caught in inclement weather. The JR Yamanote Line lies at the center of Tokyo's public transportation system, linking the city's entire network of transportation hubs.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking on-site
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Vending machine
Banquet room
Meeting rooms
Convenience store
Currency exchange
Gift shop
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Smoking rooms available
Good to know
Languages Spoken
English, Japanese
607Reviews15Q+A27Room tips
Traveller rating
  • 110
  • 268
  • 155
  • 48
  • 26
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Pcheong wrote a review Dec 2019
Singapore, Singapore30 contributions13 helpful votes
My family and I stayed at Hotel New Otani Inn in Shinagawa for 6 nights. It was a excellent choice. Rooms were decently spacious, and up kept every day. The lobby is at Level 3, while level 2 is lined with more than 10 restaurants, and level 1 has shops such as supermarkets, Daiso etc. Lawson convenience store is next to the hotel too. Next to the hotel, is another office building with 4 levels of restaurants. Access to the Yamanote line is also very convenient, as the Osaki station is 100 meters away. Yamanote line is a loop, providing convenient access to the other parts of Tokyo e.g. Harajuku, Shinjuku, Tokyo station etc. I would highly recommend this hotel.
Read more
Date of stay: December 2019
Sleep Quality
zpphie wrote a review Nov 2019
Singapore, Singapore192 contributions43 helpful votes
+ Convenient location next to Osaki station (2 min walk from hotel), about 4 stations to Shibuya + Many restaurants and convenience stores and supermarket just downstairs at Osaki New City + Room faces the Meguro River downstairs. The riverside is a good place for morning exercise + Delicious buffet breakfast with good variety of asian and western foods + Good service - Rather small room, just enough room for luggage but not for walking - but it is in line with Tokyo standards - Cannot adjust the temperature of the room? I can't find the temperature control
Read more
Date of stay: November 2019
Room Tip: Rooms facing the river have a good view
See more room tips
Jules wrote a review Oct 2019
1 contribution
Stayed here last week in an executive room was fab. However come back this week stuck in a small room on 23 rd floor. Can’t open curtains as literally you can see into the office next door. One side of the bed has no power socket and if you are not careful can trip over the bed to get in. Tiles cracked in the bathroom, the ‘office chair’ is broken. The room has seen better days. Not impressed. Staff not prepared to help. Avoid as it’s a hyped up ... no way a 4 star hotel. Just charging over inflated prices for something it isn’t. Sorry but really annoyed and upset.
Read more
Date of stay: October 2019
Room Tip: Prepared to pay over and above
See more room tips
platypus150 wrote a review Oct 2019
Melbourne, Australia22891 contributions931 helpful votes
I came here from Narita Airport and there is an express bus to the Osaki bus terminal next to the railway station. The Osaki railway station on the Yamanote Line is just 150m from the hotel. I liked how the river is at the rear of the hotel and there are pleasant walks along it. Large shopping facilities are next door and there is even an internal door connecting one. My room had all that I needed and breakfast offered a wide choice of Asian and Western food.
Read more
Date of stay: October 2019Trip type: Travelled with friends
13PP wrote a review Sep 2019
76 contributions81 helpful votes
I like the most as it is very convenient location just above the Osaki Station, The rooms are Nice and Clean offers free wifi. Waking distance you can go to Gate city, Osaki Station, Sony building, Osaki west Bus Station for Haneda and Narita. I like the Hotel,
Read more
Date of stay: August 2019
Trip type: Travelled on business
Room Tip: higher floor rooms are better
See more room tips
2 Helpful votes
US$89 - US$250 (Based on Average Rates for a Standard Room)
new otani inn tokyo hotel shinagawa, new otani hotel tokyo, new otani shinagawa
JapanKantoTokyo PrefectureTokyoShinagawaOsakiShinagawa / Gotanda / Shinagawa / Kamata / Haneda
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about New Otani Inn Tokyo
Which popular attractions are close to New Otani Inn Tokyo?
Nearby attractions include Gate City Ohsaki West Tower and East Tower (0.3 km), Gotandafureaimizubehiroba (0.4 km), and Irugi Shrine (0.3 km).
What are some of the property amenities at New Otani Inn Tokyo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at New Otani Inn Tokyo?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at New Otani Inn Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at New Otani Inn Tokyo?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to New Otani Inn Tokyo?
Conveniently located restaurants include Starbucks Coffee Gate City Osaki, Yamaya, Osaki, and Ahilya Gatecity Osakiten.
Is New Otani Inn Tokyo located near the city centre?
Yes, it is 0.1 km away from the centre of Osaki.
Are any cleaning services offered at New Otani Inn Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does New Otani Inn Tokyo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at New Otani Inn Tokyo?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to New Otani Inn Tokyo?
Many travellers enjoy visiting Tokyo Central Railway Station (7.5 km), Sengaku-ji Temple (2.0 km), and The East Gardens of the Imperial Palace (Edo Castle Ruin) (7.8 km).