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1-6-2, Osaki, Shinagawa 141-0032 Tokyo Prefecture
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US$62
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Free cancellation until 09/02/23
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Traveller (357)
Room & Suite (217)
Dining (97)

About

#2 of 2 hotels in Osaki
Location
Cleanliness
Service
Value
The New Otani Inn Tokyo, a member of the New Otani Hotel Group and Associate Hotels, is the only one of its kind in the Tokyo metropolitan area. The New Otani Inn Tokyo is directly connected with Osaki Station on the JR Yamanote Line, and offers convenient access to the major business, shopping and entertainment districts of Tokyo. Situated directly in front of Osaki Station, the New Otani Inn Tokyo can be easily accessed by travelers. Hotel guests can check in within minutes from the station without worrying about getting caught in inclement weather. The JR Yamanote Line lies at the center of Tokyo's public transportation system, linking the city's entire network of transportation hubs.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Centre with Internet Access
Conference facilities
Massage
24-hour security
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Vending machine
Banquet room
Meeting rooms
Concierge
Convenience store
Currency exchange
Gift shop
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Japanese
614Reviews16Q+A27Room tips
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Rodneale wrote a review 11 Jan
Gosford, Australia7 contributions1 helpful vote
This hotel was very basic though with a good restaurant. We booked and paid for 5 nights accommodation more than a month in advance, but when an emergency back in Australia occurred and we had to cancel some 2 days early the hotel declined to give us ANY refund, including for the breakfasts we didn't have. We have visited Japan on more than 10 occasions and toured widely, but never experienced such intransigence, if fact Toyota Rental Cars refunded us our unused balance without being asked! Watch yourself with this outfit, they obviously don't have the true Japanese spirit.
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Date of stay: January 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Khoiti wrote a review Oct 2022
Maseru, Lesotho209 contributions53 helpful votes
+1
Imagine, you get to the property and you are expected. Management receives you at the door, your paperwork has already been processed. You are ushered to your room and screens in your room have your custom welcome message with your name spelled correctly. This is the New Otani Hotel in Tokyo. A bit of a cultural surprise, your attendants take off their shoes before entering your room! The presidential suite 1535 known as Hiroshinge is nothing short of palatial and supreme. The kitchen, office, dining and lounge all fused one spacious open plan with spectacular views of Tokyo of greens spaces surrounding urban high rise buildings. Walk-in closet and bathroom are also generously provided. Taking a shower is like walking in the rain—no claustrophobic cubicles of modern shower designs. Of course Japan is a high tech country—needless to say most room services (door, toilets, ironing or clothes) are automated. Eating from the Japanese menus tops it off—sushi, sashimi, wasabi, wagyu beef, tempura, miso soup, udon noodles and sake. This is a place YOU must visit. I will be back.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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introvertexplore wrote a review Aug 2022
Ventimiglia, Italy28 contributions9 helpful votes
Warning: Don't wear the yukata in the lobby, it is not appropriate as I was told. Beautiful lobby with a pianist. Amazing supermarket in the hotel with the best apples I've ever had. Nice gift shop. Beautiful garden is a must see! We saw a crane there! The pool is also beautiful.
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Date of stay: September 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pcheong wrote a review Dec 2019
Singapore, Singapore30 contributions13 helpful votes
My family and I stayed at Hotel New Otani Inn in Shinagawa for 6 nights. It was a excellent choice. Rooms were decently spacious, and up kept every day. The lobby is at Level 3, while level 2 is lined with more than 10 restaurants, and level 1 has shops such as supermarkets, Daiso etc. Lawson convenience store is next to the hotel too. Next to the hotel, is another office building with 4 levels of restaurants. Access to the Yamanote line is also very convenient, as the Osaki station is 100 meters away. Yamanote line is a loop, providing convenient access to the other parts of Tokyo e.g. Harajuku, Shinjuku, Tokyo station etc. I would highly recommend this hotel.
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Date of stay: December 2019
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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zpphie wrote a review Nov 2019
Singapore, Singapore192 contributions43 helpful votes
+ Convenient location next to Osaki station (2 min walk from hotel), about 4 stations to Shibuya + Many restaurants and convenience stores and supermarket just downstairs at Osaki New City + Room faces the Meguro River downstairs. The riverside is a good place for morning exercise + Delicious buffet breakfast with good variety of asian and western foods + Good service - Rather small room, just enough room for luggage but not for walking - but it is in line with Tokyo standards - Cannot adjust the temperature of the room? I can't find the temperature control
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Date of stay: November 2019
Location
Cleanliness
Service
Room Tip: Rooms facing the river have a good view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jules wrote a review Oct 2019
1 contribution
Stayed here last week in an executive room was fab. However come back this week stuck in a small room on 23 rd floor. Can’t open curtains as literally you can see into the office next door. One side of the bed has no power socket and if you are not careful can trip over the bed to get in. Tiles cracked in the bathroom, the ‘office chair’ is broken. The room has seen better days. Not impressed. Staff not prepared to help. Avoid as it’s a hyped up ... no way a 4 star hotel. Just charging over inflated prices for something it isn’t. Sorry but really annoyed and upset.
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Date of stay: October 2019
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Room Tip: Prepared to pay over and above
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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platypus150 wrote a review Oct 2019
Melbourne, Australia26536 contributions1032 helpful votes
+1
I came here from Narita Airport and there is an express bus to the Osaki bus terminal next to the railway station. The Osaki railway station on the Yamanote Line is just 150m from the hotel. I liked how the river is at the rear of the hotel and there are pleasant walks along it. Large shopping facilities are next door and there is even an internal door connecting one. My room had all that I needed and breakfast offered a wide choice of Asian and Western food.
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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13PP wrote a review Sep 2019
76 contributions82 helpful votes
I like the most as it is very convenient location just above the Osaki Station, The rooms are Nice and Clean offers free wifi. Waking distance you can go to Gate city, Osaki Station, Sony building, Osaki west Bus Station for Haneda and Narita. I like the Hotel,
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Date of stay: August 2019
Value
Location
Service
Trip type: Travelled on business
Room Tip: higher floor rooms are better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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platypus150 wrote a review May 2019
Melbourne, Australia26536 contributions1032 helpful votes
+1
We found it very convenient, just one stop on the Yamanote Linbe from Shinagawa, where we came on our Shinkansen from the South. It had all the features of the hotels we had used elsewhere, but it did have a step-free entry to the bathroom, a real plus for me. Meal prices are relatively expensive, but there is a Lawsons next door and they will heat up meals for you, and there are a number of restaurants nearby. Yes, it is just 200m to the station for Yamanote line and longer suburban lines. I made good use of it to make journeys to the countryside. Staff speak very little English, but you can arrange to have them store bags for you if you are returning later on or else until a later flight long after check out time..
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Date of stay: May 2019
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael Atef Labib wrote a review Apr 2019
Cairo, Egypt52 contributions39 helpful votes
I have stayed for 2 nights , the front desk is not speaking english well and i do not how I was searching for electricity converter which should be at any hotel and they can not support Rooms are very small but clean , near to supermarket and the breakfast was great
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Date of stay: April 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$70 - US$116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new otani inn tokyo hotel shinagawa, new otani hotel tokyo, new otani shinagawa
LOCATION
JapanKantoTokyo PrefectureTokyoShinagawaOsakiShinagawa / Gotanda / Shinagawa / Kamata / Haneda
NUMBER OF ROOMS
427
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NEW OTANI INN TOKYO: UPDATED 2023 Hotel Reviews, Price Comparison and 734 Photos (Osaki, Japan) - Tripadvisor

Frequently Asked Questions about New Otani Inn Tokyo
Which popular attractions are close to New Otani Inn Tokyo?
Nearby attractions include Gate City Ohsaki West Tower and East Tower (0.3 km), Gotandafureaimizubehiroba (0.4 km), and Irugi Shrine (0.3 km).
What are some of the property amenities at New Otani Inn Tokyo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at New Otani Inn Tokyo?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at New Otani Inn Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at New Otani Inn Tokyo?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to New Otani Inn Tokyo?
Conveniently located restaurants include Starbucks Coffee Gate City Osaki, Yamaya, Osaki, and Ahilya Gatecity Osakiten.
Is New Otani Inn Tokyo located near the city centre?
Yes, it is 0.1 km away from the centre of Osaki.
Are any cleaning services offered at New Otani Inn Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does New Otani Inn Tokyo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at New Otani Inn Tokyo?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to New Otani Inn Tokyo?
Many travellers enjoy visiting Tokyo Central Railway Station (7.5 km), Sengaku-ji Temple (2.0 km), and The East Gardens of the Imperial Palace (Edo Castle Ruin) (7.8 km).